Maria W
Great service!! I was impressed from the minute I called to schedule an estimate for installing a utility sink in our garage to the completion of the job. DJ in dispatch was very nice and informative on their process and was able to schedule me an appointment the same day. That's when we met Khan Carleton the plumber. He is super friendly, super knowledgeable, very patient and he sure does know his stuff. He answered all our questions in detail (and let me tell you my husband sure does have alot...lol) and that's when we decided he's a keeper. He kept us informed on everything he was doing from beginning to end. He's also very neat and tidy with his work and I have a feeling that this is him all day every day!! Pricing was great (we thought it was going to be way more than it was) and we also received a 10% discount so make sure you check out the coupons/discounts listed on their website. We're very happy with our new utility sink. We're glad that we chose Fenwick and blessed that Khan took the call and made it happen. You guys now have a customer for life and we sure will spread the word. Thank you so much!! P.S: I'm adding a pic of my new sink.
Response from owner
June 13, 2025
Other reviews
Nataliia Worrell
The team of two Michaels did a wonderful job installing a tankless water heater. It was a challenging job, and they had to walk an extra mile but they made it! Thanks, Mike. We will definitely trust you with more projects in the future!
Scott Ison
The reason for my 5-star rating is the service I have and continue to receive after purchasing my unit. The technicians and dispatchers go above and beyond to help out and make sure the customers get taken care of. Update 8/29/25: I had a bit of trouble with my system on the 27th. The initial customer service rep I spoke with greatly frustrated me, but I was able to call back and get wonderful service from Devon. The next day, Ben came out to my house, checked out my system, completed work on it, and was just absolutely amazing. Ben was always smiling and you could tell he took pride in his work and was genuinely a nice guy. I was very impressed with the young man. On the 29th, one of the managers reached out to me about the trouble I had with the rep and was very receptive of the feedback, taking the time to review the call and will use the situation as a teachable moment. This is how companies become great companies .. by investing in their employees and using any situation to help employees grow and do better. I am happy with Fenwick and will continue to definitely use their services!
ML GG
Jesse was on time, professional, and immediately was able to determine the issue. Jesse fixed my issue to my satisfaction and went above and beyond to make sure I was satisfied. Will recommend this company and Jesse.
S S
Allen was my technician today and did a great job. He was thorough and explained the process. He was very pleasant, professional and knowledgeable. I’d highly recommend.