Melissa T
I just want to shout out Rafael, who came to check a possible leak here at my home. He was very informative and professional and because of that my husband and I wouldn’t hesitate to use Fenwick for any future services!
Response from owner
August 22, 2025
Other reviews
Fischer Long Family
August 2025: David Jordan was our Technician today and did a great job with our annual maintenance. June 2024: Bill S. Was wonderful today as he diagnosed and fixed an issue with our HVAC system. He was thorough, gracious, polite, perceptive, and a pleasure to have in our home. We highly recommend him and his quality, professional service. June 2021: This week, Dillon replaced our water softener, Jess did HVAC maintenance on our very old system, and Mahlon quoted and contracted with us for a new HVAC install. All three were courteous, professional, on time, respectful of our home, did quality work, and made us feel very happy to have them working with us. We highly recommend Fenwick for all your plumbing and HVAC needs - they go above and beyond and took the time to explain everything giving options that were mindful of our budget. It was like having friends and family over to help out. We really couldn’t be happier with their level of work and integrity.
AL Jax
Jesse Thigpen gave us sound, realistic, unpressured options when our hot water heater stopped working. His clear expertise, valid suggestions, and good pricing resulted in our replacing not only our gas hot water heater but also our very old water softener system. The equipment was swapped out and tested very efficiently, and we are very pleased with the work. We will ask for Jesse the next time we call Fenwick for help.
Zachary Evans
Jesse and the representative I spoke to were absolutely phonomenal; showed up the earliest they specified to the minute! Everybody was nice and knew what they were talking about - got our water up and running within an hour. Couldn't be more thankful!
Amber W
My AC went out in July in Jacksonville Florida late on a Saturday afternoon (yesterday), my neighbor recommended Fenwick so I gave them a call around 5:30 pm. Their technician Buster Davis was here at 8am Sunday morning. Buster was fantastic, he was friendly, knowledgeable and honest. He gave me several options, shorter and long term fixes, including a budget friendly option that would fix the issues that were preventing it from working same day. A lot of times with emergency home repair companies they will make you feel pressured into getting more than what you asked for or needed. I did not feel that pressure with Buster. He of course suggested replacing my unit eventually but was honest that it didn’t need to be done today. He replaced a motor and another part having to do with a fan and it’s been in working wonderfully ever since. Buster gained my trust today, so when the time comes when I do have to replace my entire AC unit, I’ll be using Fenwick.