Michael Carter
During the coldest temps we've seen in years my HVAC Condenser froze and stopped working. I contacted Fenwick and they replaced the failed Condenser Coil Temp Sensor but there were additional problems keeping my unit from not heating. The Service Manager Jesse worked with the manufacturer to obtain a new Honeywell Truezone Zone Control Board under warranty and Adam worked diligently to install the new parts and troubleshoot a multitude of issues and even effected a workaround to get my Aux Heating to turn on when being called by the Thermostats. Fenwick made every effort to get my system repaired at a time when they were overloaded with heating service calls and I very much appreciate their efforts. I have worked with Jesse and Adam in the past and strongly recommend them to everyone as they also treat customers very fairly with labor costs.
Response from owner
January 31, 2025
Other reviews
Mariel David-DeVito
They’re my go to for reliable service. Today was no different. Ron showed up promptly for our appointment and took care of us quickly. You get what you pay for. Will use them again.
Criss Vanderburg
Patrick Lowe was the technician that came out to address my issue and he did an excellent job. He arrived within an hour, was extremely knowledgeable and friendly, and quickly resolved the issue. I would highly recommend Fenwick, and Patrick specifically, based on my experience.
James Owens
Once again outstanding Service from true professionals! Mike Sr and Mike Jr identified the problem... fixed the issue under warranty hassle free! While here ... they also gave me a great deal on new faucet for kitchen. These guys are top notch we go nowhere else but Frenwick for our home needs.
brumelljr
My second time using this company in an emergency situation. I called late in the evening (spoke to an human) and told them what was the problem and they had a technician out first thing in the morning. The technician Fadi Atlyari was very professional. I initially thought the problem was worse than it was and he replaced the Delta shower valve and cartridge with Moen without having to gut out my shower.