Michelle Conner
Two Plummers showed up an hour after I requested the on-line service, which was wonderful!! The reason for only 2 stars is bc HONESTLY is a HUGE factor when I give a company repeated business. The young men that showed up were pleasant, worked hard, and did complete the job. I always double check the work completed. So after they left, I found the outside sewer pipe had a big chip leaving it in exposed to weather and air. I believe the workers were looking for a tip or didn’t want to disappoint the company. If companies would base raises or bonuses on customer surveys and cut out tips, they would have more repeating business. The company should provide shoe covers or workers should always take their shoes off without me telling them. Also, one of the guys carried his dirty, wet, work gloves into my house and shook them as he walked around in my bathroom. YES, I did find feces on my cabinet. No joke!! I went back and bleached my entire bathroom after they left! The next day the same Plummer came back, fixed the broken pipe and apologized. I know accidents happen and I any very thankful for his help.
Response from owner
September 22, 2025
Other reviews
Ronald Thibault
Great service this company always has the best techs and have always exceeded my expectations. Honest and up front with all repair services.
Selling With CC
Fenwick has been lifesaver for our business. When other companies are taking days to book for services Fenwick always comes through faster. Our buyers and sellers work on tight timelines during the contract and sometimes after closing life shows up. Happy to call Fenwick a preferred vendor for our real estate team.
travis titchenell
technician was efficient and very straightforward. He explained everything he was doing and recommended further things we could do to help the longevity of our plumbing.
Marc Kaye
Contacted Fenwick for plumbing services for a leak from a pipe coming into our home. They sent someone within a few hours. Ron Ayer’s was the service provider. He was very friendly and hardworking. Even as the job was going late into the evening, he continued to work hard, be patient with my many requests, and friendly. I have used Fenwick several times and have always been extremely satisfied with the service that they have provided as well as the quality of their providers. I continue to highly recommend them.