Paul Haftel
We have used Fenwick twice. Both guys were very nice but mediocre at their job. The first time we had a toilet that would keeping running off and on, the flapper was problematic. A guy came out and replaced the flapper and showed me how to adjust it. He said I may need to adjust it because this may continue happening… nice fix. The running water kept happening. After our son flushed his iPods down the toilet I called Oakley Plumbing and he fixed the problems. The Fenwick plumber installed the flapper incorrectly. We were charged $150. Another time we used Fenwick we had an extremely clogged sink. The Fenwick plumber came out to fix the issue and he didn’t have a plunger… these guys literally have a plunger on their logo and this dude didn’t have one. In his defense he bought one and let us have it and showed me what to do if it happened again. He is the reason I’m leaving 3 stars instead of one because he was cool. His plumbing knowledge was subpar based on questions I asked him about different issues. Definitely not going to use Fenwick ever again. Call Oakley Plumbing. You may need to wait a little longer but they know their stuff.
Response from owner
January 27, 2025
Other reviews
Mick Cooper
Jerald was diligent and proper in inspecting and fixing our issue in Jacksonville. We just had some of this the unit inspected and changed in December so not so sure of the product and why there was another issue so soon, but he was fine, friendly and good.
Roey Halevy
Brendan was extremely professional, friendly, and patient with all the pro/con questions. He helped us make a better long term decision by going with the tankless water heater. His installation was very clean. I called Fenwick at 6:55am and they had an 8-12pm window, Brendan showed up at 8:35am, and by end of day the installation was completed. They had competitive prices with the added coupon as well as labor warranty. I was impressed by how the company operates with driver arrival alerts and quoting emails to show you the total price and models/brands. Will definitely recommend Fenwick to others.
Colleen Cockcroft
Khan at Fenwick plumbing was super awesome! He was able to find some discounts for me and fixed the blockage in my shower drain without having to bring out the “big guns” which also kept the cost down. Super professional and friendly and explained everything he was doing and picked up on another problem I will need to get onto at some point with my sink tap. Very happy with my experience!
Bruce Welsh
There tech Matt Mullen was very professional and thorough. Did a great job and left everything better than he found it.