Rick Dalton
Patrick was excellent. He did such a professional job of handling our leak and is installing our new tankless water heater. We worked through numerous alternatives with us to find the best one. They clean up and even patched our drywall. The company contacted us to move up our appointment once they heard we had a leak. Absolutely excellent customer service.
Response from owner
December 2, 2024
Other reviews
Barbara MooreWedow
We had a hot water tank leak. I call the office in the AM and was able to be fortunate and get a professional and knowledgeable service person out the same day. Andrew was very thorough explaining every thing that was needed to be done and why. And so polite!
Ralph Stockmayer
Steve Hancock and his assistant. Showed up on time and immediately got to work. They correctly identified the damaged 1/2" pvc pipe and the impacted 2x4 base frame. They proceeded to replace it. They waited for the glue/resin to dry and patched up the excavation with mastic. The water supply was turned back on and they checked for any leaks...there were none.They cleaned up the area and we had a final review before they left. Thank you
Beverly Hawkins
Cody did a great job installing our water heater. He was very professional and kind. Thank you for helping us the same day we called.
Michael
You need to teach your techs driving manners. No need for him to ride on the shoulder to merge in front of my truck and definitely no need to flip me off when I honked at him to call out his stupidity of putting us both at risk of a unnecessary accident because he feels my time is more important than mine. It happened at 13:15 on Saturday July 19th on 295 eastbound. Jacksonville Florida