SHAWN FERRIS

Garth Garrick

The technician very professional and extremely professional. He went above and beyond to make sure the issue resolved. He arrived within the time arrival time which was important. If I had an issue again I would have no objections to have him back. Thanks again

Leah O'Neill

Dan M was awesome- he was quick to help and assess the issue. super kind and amazing customer service

Sean Hendrix

I had an emergency tankless water heater failure (Peoples Gas customer, Southside JAX). Water was leaking, hot water pressure was gone, and I needed urgent help. I used ChatGPT to research qualified local plumbers and Fenwick Home Services came up as the top recommendation — and they exceeded expectations at every step. From the first call, their dispatcher was responsive and clear. A licensed technician arrived quickly, explained the problem thoroughly, and gave me multiple repair/replace options without any pressure. The work was competent, fast, and professional. Within hours I had my system back online — I’m writing this after my first peaceful shower since the outage. Full marks for professionalism, speed, competence, and customer care. Highly recommend Fenwick Home Services to anyone in Jacksonville dealing with a tankless water heater or plumbing emergency.

Kelli Fuller

My mother had a leaking bath faucet and needed new faucet handles as well. My son recommended Fenwick because they replumbed his house and did a great job. I called Fenwick and Fadi Atlyari was here within 30 minutes. Fadi was extremely polite and after we explained the issues with the old faucet handles (old and hard to use), he recommended a replacement to not only fix the leak but also make it much easier for my mother to use. Fadi explained everything he was going to do first, then worked very efficiently. I highly recommend Fenwick, and especially Fadi. Fadi did a great job, was super helpful, very experienced, and extremely pleasant. Thank you Fadi and Fenwick!!!