Shelly Dunne
After 20 years of ongoing plumbing problems (and thousands of dollars later), two of my neighbors recommended I call Fenwick Home Services. Two days ago they sent a plumber who diagnosed my problem. It was my old water softener unit that had never been fully uninstalled and was clogging up my pipes. Today they sent a Master Plumber, Michael Bowen, along with an assistant, and installed a new soft water unit. Michael Bowen said I was “infiltrated throughout the house… one of the worst he’d seen in 40+ years of plumbing”. Michael Bowen also suggested (but didn’t try to sell me) that I might think about replacing my hot water heater, which was installed in 2009, after I had a flood inside my home near the old water heater. I had been thinking I was living on borrowed time with this one. Fenwick sent it out, and that was installed at the same time. All in a day! In all these years no plumbing company has ever accurately diagnosed my problem. I am incredibly grateful to everyone at Fenwick. The dispatcher was great, and helped with getting me on the schedule first thing this morning, as I work in the afternoons. I received a text message that they were on the way and I could track them en route. I can safely say you are in good hands with Fenwick. Finally my plumbing issues are truly resolved! Many thanks!
Response from owner
June 4, 2024
Other reviews
Beth Karadeema
Steve and Toni were very professional, friendly, explained everything to me, and even brought my garbage can in after the garbage truck came! They went over and above to be sure the job was done well and thoroughly and that everything worked. Great guys! New water heater and unclogged the pipes that sediment had gotten into. Thanks!
Mike Alfred
Larry was great and very informative. He let us know exactly what the issue was, the fix for it and the cost and time it was going to require. He was accurate on all account along with very professional. Thank you!
Don Fann
Fenwick Jacksonville just finished a complete repiping of our house's water supply plumbing due to a slab leak, plus replacement of nearly all faucets and fixtures. From start to finish, the Fenwick team provided the best customer service experience one could ever expect. Master Plumber Darryl Lucas and Crew Lead Plumber Matt Atnip were unbelievably attentive and accommodating of our needs and carried out the work expertly with a very high attention to detail. Every single plumber who worked on this large project were excellent. Lastly, everyone on the work crew were extremely professional and very personable.
Antonio Marshall
Deazion Applebee's represented his craft and company well. I will definitely rely on the services Fenwick has to offer. The prices are fair and out competed two other companies i called.