Susan Alt Johnson
Tavelle is excellent! Very good communicator! Asked all the right questions, provided outstanding, very complete information. Fenwick-WAYCOFF’s has very very good people.
Response from owner
August 29, 2025
Other reviews
Jared Libman
I’ve been using them for over 10 years with no problems. Never felt ripped off. I had them come to replace a faulty cartridge in my sink faucet and they tried to charge me $900!!! They said because I have a “nice” faucet that it required a specialty cartridge. The manufacturer website specifically states it uses a standard cartridge that can be bought at Home Depot for $10. So after watching their 3 minute video on how to do it yourself and with a standard Home Depot cartridge. I fixed it myself for $10 and 5 minutes of my time. Now that they’re corporately owned they will astronomically rip you off when they get a chance.
Enrika B
Rodney was prompt, professional and knowledgeable regarding my HVAC checkup. Justin handled my plumbing issues and gave helpful information on how to prevent future unforseen issues. Overall, I had a great experience and would recommend Fenwick/Waychoffs.
Earle T.
My hot water heater went out and I called Fenwick about 2 pm. They had a service tech (Patrick)/at my house within an hour. He assessed the problem and said I needed to replace the heater, and gave me a quote. Patrick was able to get the heater replaced in a few hours. We are very pleased with the service. Fenwick is fast, efficient, professional, and the price is fair. We have relied on Fenwick before and will continue to do so.
Margie Quintana
Our service technician, Brandon was friendly, respective & professional. He arrived on time & took care of our problems. We would be happy to welcome him back to our home anytime. Overall, we were very pleased with the services provided. We felt that the repair of the outdoor system was a fair price & we were very pleased with the work performed. However, we felt that the price charged by Fenwick for the faucet repair was on the excessive side for a job that took about 15 minutes.