vicki newsome
Tech explained different solutions to my problem of a clogged drain, then gave me the total price options. The solution to the problem was too expensive to be able to complete right now. He tried the less expensive route, but that didn’t work, so I paid for the service call and his time, which was fine. I really appreciate him being up front with cost, etc.
Response from owner
February 5, 2025
Other reviews
Barbara McKinley
We were most impressed with the presentation prior to installation of our HVAC system. The actual installation and information about performance was equally impressive. The job was done well and the area was just as neat after completion as before they started
Mark Modilevsky
Absolutely great service, same day evening late. Kudos to Dayngel, he inspected the situation and was able to resolve within 1 hour. Our pipe to the shutoff valve outside broke and we had to shut off water for entire house. I called Fenwick and explained, this was about 6pm, they said that they will dispatch emergency call and someone would come between 8pm and midnight. Around 9 i received tracking email that Dayngel was on his way. He arrived around 9:30 and was done by 10:45-11pm. He cutoff the top and bottom piples and put in a new shutoff valve on the spot. Great job. Pictures show that the pipe brokeoff leaving the screw part inside the shutoff valve part. He replaced the screw pipe with an iron one and now it is new and sturdy.. I would have appreciated more if i was able to get a better price, but for the urgency and time element, i understand.
Ann Marie Rogers
Wow! Above beyond, above and beyond our expectations! :) Worth saying twice! Felt like my brothers were here working! Our water heater replacement lead to a needed replumb we had put off! Thank you Stephen James and Cody Technicians and Darryl Lucas Service manager! Your friendly Professional service is greatly appreciated! I highly recommend this company!
Dave Masiello
Tech Jessie came out and found out where the source of our leak was within minutes. His partner and him were very polite and patient. They fixed the issue and cleaned up. No complaints here. They did a good job. Thank you