Wesley Johnson
Dale was very friendly and helpful. Unfortunately, the complete job could not be finished due to priorities. He made sure to identify his return date to complete the task
Response from owner
February 3, 2026
Other reviews
Thomas Young
Job well done. Tech took time check system out to ensure system operating wel
Blair Armagost
We've used Waychoff for hvac and electric since we bought the house two and a half years ago. I guess they recently merged with fenwick plumbing? Experiences with hvac have been outstanding so we've been using them exclusively and gave spend thousands with them over the last couple years. Fenwick plumbing was a wildly different experience. Quoted $89 over the phone for "home visit and diagnostic". They even checked the call recording, that's what they said. The plumber came and did the diag. Diag determined nothing was wrong and no repairs were needed. Time to collect payment and he told us the total was $150. The explanation was that since he had to walk around the house and check faucets it was an inspection and the diagnostic quote didn't cover it. Unfortunately for all of us, I'm not paying more because your company terminology is different than the English language and you didn't see fit to clarify at any point before payment collection. After I insisted that I would not be paying more than the quoted price for the diagnostic, since it was indebatably a diagnostic, the manager on the phone threw a little tantrum and said they'll just charge us nothing at all and cancel our upcoming electrical appointment. It was clear that this lack of communication is consistently a problem for them. If you're consistently having this same issue with customers, it's not the customer. This is an easy fix that was handled in such a way that you lost a long term customer (one that's going to need a new hvac system withinin the next few years). If I were the owner I would be furious with this manager.
Barry Bort
Matt and Paul are very professional. Stuck to problem until resolved. Took off their footwear prior to entering the house on multiple occasions. Were insistent on cleaning up all areas inside and out. Did not waste time in any point in a 3 hour process. I will only use Fenwick from now on for plumbing issues. Saved me at least $3,000 based on an alternate assessment of the problem.
Geoffrey Geytenbeek
Technicians arrive on time and demonstrate both Professionalism and Technical Expertise. They also do not try to “nickel and dime” and overcharge customers