Zenobia Thomas
The service technician was outstanding. He educated us as proceeded to analyze and resolve our issue. He was extremely personable, friendly and down to earth. We definitely will request Tim by name for future issues should they arise. He gets a 10 rating from this household.
Response from owner
August 27, 2024
Other reviews
John Follmer
We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.
Gerald Devose
Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.
Marilyn Geyer
Our technician William Napier in Jacksonville, FL did a good job. He was very friendly and answered all of my questions. He seemed to know exactly what to do and said I would get my estimate for the work in a day or so.
Susan Collins
Michael B. was polite, clean and such a nice guy! The first thing he did when he got to our house was take his shoes off. He was constantly cleaning up after himself, worked diligently and was very personable. We would recommend him 100% every-time, all the time.