Michael

Carol Crane

Michael Underwood did a wonderful job. It was polite, fast, clean, neat, and friendly.

promise giacometti

michael did a great job working on the water softener and kitchen sink, very friendly and educating!

Alan Anderson

Michael U. performed an installation of a hot water recirculating pump. Great job.

Magda J.

Father and Son Michael Sr. and Michael Jr. were great, professional and fast.

Elle Klass

I had a hot water slab leak and decided to repipe instead of tear up the foundation looking for the leak. Michael and Jeremy did the work. They were professional, tidy and friendly. They even took care enough to cover the lower holes so my cats wouldn't be tempted to squeeze inside. There was some unique challenges with my home but they worked through them. Every hole they cut in the walls was purposeful and done neatly. Emad expertly patched all the drywall. The supervisor Craig came by on different occasions to check on the work. The repiping took about 3 and a half days including the inspection. I also had my 17 year old water heater replaced and am already seeing much lower electricity usage. Considering the work done and a couple other estimates the price was fair. I'm happy with the work and glad I chose Fenwick.

Willette Baker

We first want to say how blessed we are to have been recommended to Fenwick for services. The service men Michael Underwood and his assistant were excellent very professional punctual and friendly they knew what they were doing and did an excellent job on repiping our home we wish we had used their services before. We felt very comfortable with them in our home and you could tell they took take their job very seriously and are very knowledgeable. We are beyond pleased with the excellent service we received if we could rate above the five stars we would do so My husband and I will be glad yo recommend Fenwick Home Services in the future. We thank you Fenwick. Sincerely Keith and Willette Carter.

Sara P

Michael was great! He let me ask as many questions as I wanted. He got us a great price and did a thorough job. I would definitely hire him again for future plumbing needs!

Paka Smith

Michael Sr & Michael Jr are the best. Prompt, friendly, informative, exceptional knowledge & experience with plumbing issues and replacement products.

Madison Lloyd

Michael senior and Michael junior were the dream team! Very experienced and kind to work with! Highly recommend. Thank you for your hard work!

Liz Lawrence

Michael Sr. and Michael Jr. were extremely knowledgeable and professional. They replaced a TruTankless unit with a standard water heater the very same day. They took the time to explain each step of the process and remained on-site until they were certain I had hot water. I would highly recommend their services!

Priscilla Howell

Fenwick plumbers, Michael Bowen Sr. and Jr., did an excellent job of installing our water heater and kitchen faucet. Would recommend them to anyone.

Kyle Dorsey

Michael Senior and Michael Junior were both professional and courteous throughout our tankless water heater install. Both were very knowledgeable and took the time to answer all of our questions thoroughly. I will request them for future services and recommend them for you.

Cecilia Rueda

Tech Michael B. Is very professional and knowledgeable. He did a great job installing a new gas water heater. Thank you!

Nataliia Worrell

The team of two Michaels did a wonderful job installing a tankless water heater. It was a challenging job, and they had to walk an extra mile but they made it! Thanks, Mike. We will definitely trust you with more projects in the future!

Susan Angel

We called Fenwick to replace our gas water heater and couldn't be happier. The plumber that provided our service was Michael Bowen. He conducted a thorough evaluation and clearly explained our options. Everything was installed with extensive care and detail. I was pleased with our experience. Customer service was excellent.

Debbie Schmidt

Michael and Tino were great. Quickly diagnosed the issues and helped us come up with a solution that made sense. Really appreciate how these guys treated us and our home as if it were their own!

James Maddox

Michael Bowen Sr with FENWICK Replaced our Tankless Water Heater and several other Plumbing projects in our house and he did an exceptionally good job and I Highly Highly Recommend his work.

Summer place

Michael and his coworker did an amazing job. They discovered the exterior leak and replaced our hot water heater. Very professional

Mary Intemann

Michael Bowen did an EXCELLENT job installing our new water heater and water softener system! He was friendly, efficient, thorough, informative, hard-working, enthusiastic, and spent over a full workday on our home! Highly recommend this awesome person and this company!!!!

Rose Bambach

Michael and Michael Bowen (Sr and Jr) came over and fixed our fallen garbage disposal, or should I say reinstall the one we’d poorly done ourselves. Professional, witty, knowledgeable, courteous… I mean, there are not enough adjectives to describe these two gentleman. Literally left it all better than when they came here. Cleaned up their mess and the one I’d made. I’d one hundred percent recommend!!!

Slick Bender

I needed several shower valves replaced. Michael Bowen did an excellent job showing me options, providing recommendations and pricing, answering my questions, and then completing the work for all three of them by the end of the day. He was extremely knowledgeable, organized and efficient, beyond courteous, a pleasure to talk to, and even took extra care when around my anxious pup. The result was three perfectly functioning and beautiful showers. Very happy, thank you!

Dr. Zack Stalnaker

Aaron and Max did an excellent job! They were kind, timely, and very professional. I’m really glad to have added the HVAC service after the excellent plumbing job (water heater) performed by Michael Bowen. Fenwick really does offer the best services and technicians from AC to Plumbing! Highly recommend!

Gina Bruno

Michael and Sean were prompt, professional, friendly and explained all my options to me for my water heater replacement. I appreciate Fenwick getting out here so quickly and making it a great customer experience.

Brett Liotta

Andrew was excellent. Thanks team Fenwick! updated 4/26/2024: Michael B from A/C was also very good. Friendly, courteous, and thorough with his inspection and explanations. updated 12/10/2024: Rafael S from plumbing did a great job replacing the Rinnai water heater. He was friendly, helpful, and easy to work with. Thanks Rafa!

Vickie Miller

Big shout out to Michael and his son who fixed my toilet leak. Michael explained the work he was going to do, completed all very professionally and provided details on the issue. He treated me with respect and patience. I would recommend Michael and Fenwick and will use them in the future. (Deb)

Zachary Stalnaker

Michael Bowen did an amazing job! Super quick response, high quality professional pluming, and efficient! Also knowledgeable and made recommendations for their AC and electrical services (which I also need)! Overall 10/10👏🏽👏🏽👏🏽

Rhonda Price

Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions. I appreciate the timeliness of resolving the issue and the helpful tips along the way. We have been looking for a plumbing company for years! Thanks so much for your help! 💫

Derek Lai

Michael Bowen came and installed two new sensors for our water heater. He was very knowledgeable and did a great job! He was able to make recommendations and answered all of our questions! Thanks Michael!!

Amanda M. Burkhart

Would 100% recommend Fenwick Home Services. We've used them many times for plumbing needs, and we just used them again for an emergency plumbing issue today. They came quickly, had excellent communication and were able to fix the problem accurately and efficiently. We can't say enough kind words about our plumber Michael Bowen. He is so kind and really knows his stuff! Michael is the main reason we use Fenwick - you will not be disappointed if you request him for any of your plumbing needs. Both the company and Michael are very honest and trustworthy - you can count on them for quality work and to always do the right thing.

Karen Payne

Michael Bowen is awesome! He replaced my nearly 20 year old hot water heater. Very friendly and professional. Had not used Fenwick before but will again. Thank you! Karen Payne

Susan Collins

Michael B. was polite, clean and such a nice guy! The first thing he did when he got to our house was take his shoes off. He was constantly cleaning up after himself, worked diligently and was very personable. We would recommend him 100% every-time, all the time.

Bobby Harrold

Michael was very pleasant and kind upon arrival. He was very informative about what our problem was and what products to stear clear of in the plumbing realm. He offered us many options to choose from and even showed us pictures of past jobs he's done. I will highly recommend Michael and Fenwick to my peers as he was a delight.

Whitley Crocker-McIntosh

Michael Bowen and Khan were great! He was very informative and patient through the whole process. I just brought a new home and it had a leak. He came out found the leak and explained the entire process of what he needs to do. He even provided information about the history of work done to the home I purchased. They worked diligently and got the job done in a day. I learned some much about the pipes in the home. He's a plumber and an educator. Best experience as a first time homebuyer.

Dorothy Hammond

Michael Bowen and Sean came out and provided excellent service and were very clear and helpful with communicating my options to fix my water heater. So glad I could get the repairs done the same day I called. Definitely would recommend Fenwick!

Alicia Hart

We recently purchased our home and knew from inspections that our tankless water heater was in need of repair or replacement being 10 years old. I researched plumbing companies, including going to TECO referral page and Fenwick came up in a few places with good reviews. I called and they were able to come out same day and quote a price for fixes and replacement. Ultimately we went with replacement and it was all said and done by the end of the day. MICHAEL BOWEN and Fenwick are our new go-to plumbers! We will call and request Michael to come replace our kitchen faucet and a few other smaller repairs around the house. He was friendly, patient while I asked questions and enjoyable to talk with.

Patty Hinkle

Michael Bowen and Holton were both very friendly as well as professional and did an excellent job installing my new water heater today! They were neat as well as thorough and did not leave until making sure everything was operating to their satisfaction and mine! I placed the call 8/6/24 and they were at my door within a couple hours to give me an estimate and were able to accommodate me with a same day install! I highly recommend Fenwick and would not hesitate to use them again.

Nancy

Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job. I’m very pleased with the product and the professionalism. I would definitely use them again.

Grace Miller

I’m so glad I chose to go with your services! The two men who serviced my phone were able to identify the plumbing problem right away, explained everything to me, and fixed the issue promptly. Very professional and kind! Michael Bowen is the guy to go to with all your home fixing issues! Thank you!

Ardra Jones

I can't express enough gratitude for the outstanding service provided by Michael, Senior, and Zach from Fenwick Plumbing, Cooling & Heating. They treated my 73-year-old mother with the utmost respect and generous care, completely alleviating her fears of being taken advantage of. Their professionalism was evident throughout the entire process, with no price gouging, just honest and reliable work. If you have elderly parents or young families, these are the people you want taking care of them. We feel incredibly blessed and grateful for their exceptional service. Highly recommend!

Shelly Dunne

After 20 years of ongoing plumbing problems (and thousands of dollars later), two of my neighbors recommended I call Fenwick Home Services. Two days ago they sent a plumber who diagnosed my problem. It was my old water softener unit that had never been fully uninstalled and was clogging up my pipes. Today they sent a Master Plumber, Michael Bowen, along with an assistant, and installed a new soft water unit. Michael Bowen said I was “infiltrated throughout the house… one of the worst he’d seen in 40+ years of plumbing”. Michael Bowen also suggested (but didn’t try to sell me) that I might think about replacing my hot water heater, which was installed in 2009, after I had a flood inside my home near the old water heater. I had been thinking I was living on borrowed time with this one. Fenwick sent it out, and that was installed at the same time. All in a day! In all these years no plumbing company has ever accurately diagnosed my problem. I am incredibly grateful to everyone at Fenwick. The dispatcher was great, and helped with getting me on the schedule first thing this morning, as I work in the afternoons. I received a text message that they were on the way and I could track them en route. I can safely say you are in good hands with Fenwick. Finally my plumbing issues are truly resolved! Many thanks!

christine rabideau

Woke up finding out I needed a hot water tank. Immediately called Fenwick and then scheduled Michael Bowen to come to the rescue. He did a great job providing me options and educating me. Kept me informed on what he was doing and also made sure I confirmed the repairs after he was finished. Great work and I would recommend. Thank you Michael for brightening my day.

Ahmad Rashad

Thanks to Michael. For making our very old shower a little less old. He was diligent and patient with great humor. Thanks again!

Barrington McFarlane

Michael Bowen was very knowledgeable about his profession and completed the job in a very efficient manner. Left the area completely clean.

Kay Henry

Got AC service today from Michael who was fantastic! Great customer experience yet again!!!! Andrew was very courteous and respectful of our home. He was very clear and direct once the issue was diagnosed, and he offered alternatives to help us make an informed decision. Great customer experience!!!! I have follow up work and will definitely ask Fenwick to send Andrew back out to work on our home.

Noelle F

We love Fenwick! Michael Bright serviced our A/C unit last fall; he was so fantastic to work with. We requested to have him do our spring service as well. He’s so knowledgeable and does such a great job. We are very happy with our service.

Jen Harden

We had a Hot Water Heater that began leaking and knew we needed a new tank. They took care of the removal and had new one installed! From start to finish less than 3 hours and super great guys. Michael Underwood was extremely knowledgeable and easy to speak too. I would call again for my plumbing needs and would recommend the company based staff (phone lady, Jess, was great too) and efficiency.

Lisa Anderson

Michael was excellent and thorough. He really deep cleaned my system and took the time to explain how to understand my thermostat and it's setting ings. He also explained the different maintenance plan and what it covers is cost effective. Thanks Michael for your time and patience with this lay person!

John Kennett

Michael Bowen, the Master Plumber that installed my new hot water heater, did an outstanding job. He was extremely knowledgeable and did an excellent job of explaining the options available to me. I accepted his proposal and my new hot water heater was up and running in about 3 hours. Before leaving he double checked everything and left the area of my garage where he installed the hot water heater spotless. Based on my experience, I highly recommend both his company, Fenwick, and Michael Bowen.

Late 10 Ppot

My service technician was on time, polite, sensitive to the situation, not overbearing, took time to explain what we needed & showed how things should work. William was great. My first experience with Fenwick 👍🏾. Michael was fantastic!!! He came in, listened well, came up with a plan, and did a wonderful job. We're now enjoying cleaner, softer, and odor free water.

Cheri H

On the day before my 40th birthday house party, my home started not heating well. At 5:30am day of the party I got desperate and decided to message Fenwick because they we one of the very few 24 hour service companies. They showed up by 4:30pm same day. My tech Michael was absolutely amazing! He was extremely knowledgeable and personable. He answered my millions of questions and fully assessed what was going on. Unfortunately there was nothing I could do day of but he gave me all the info I needed to remedy my issue. I'm so grateful. I would use them again in a flash. Highly recommend. Ask for Michael if you get AC service. He was great.

Katie Mitura

Fenwick Plumbing was professional from start to finish. It was clear that Michael is a plumbing expert who cares about doing good work and impressing the customer. He walked us through all of our issues and helped us decide on the best solutions for us. He was very friendly and helpful. We were very pleased with the work completed. Fenwick's customer service was great and they let you know when someone was on the way to the house. I would highly recommend them to everyone. We had to have the main water pipe to the house replaced, a toilet flange replaced and toilet installed, and a pipe inside replaced and vanity installed. We were very happy when everything was completed.