Customer Service & Experience

Ray Maillo

Danny Morrison is probably the best electrician I’ve seen operate in a while. He knew his stuff and was the upmost professional. Great, clean work and outstanding customer service. If you need electrical work ask for him, you won’t be disappointed!!

Joe Nuetzi

Fenwick repaired an outside faucet that was damaged by lawn company and had caused major flooding in our home. They were prompt and repaired quickly. Due to slow flowing water they had to return and found a valve was not completely turned back on. No additional charges. The employees were friendly and polite both times. We will continue to use them for plumbing electrical and air conditioning.

David Butler

In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required.<br>D. Butler

Cheryl “Cher” Olds

Dale was amazing! 🙌 He was super nice and professional. He explained everything, and made sure we understood everything he was doing every step of the way. He worked quickly and efficiently and cleaned up when done. We had leaks due to old plumbing and fixtures, and he fixed it right up. No more leaks and the new fixtures look fantastic! Couldn't be happier. 😁

Mackenzie Eubank

Tim was great! Super helpful and very kind.

James Martin

He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance

Crissy Ward

We purchased a brand-new indoor and outdoor HVAC system from Waychoff four years ago, and unfortunately, it has been one issue after another ever since.<br><br>Since the system was installed, I haven’t been able to simply schedule a routine maintenance appointment because we’re constantly dealing with repairs. Every 3–5 months, another issue comes up. Over the years, multiple parts have had to be replaced, and some of those same parts have been replaced two or three times.<br><br>Since May, I’ve repeatedly requested to speak with a manager regarding the ongoing history of service calls and recurring problems. Despite those requests, no one has ever called me back. The last representative I spoke with even told me, “I sit right next to management, and they’re in the office today. One of them will call you back.” That call never came.<br><br>It’s incredibly disappointing. I used to recommend Waychoff to everyone I knew, but after years of recurring problems and a complete lack of follow-up from management, I can no longer do that.

forrest balk

Sean came and diagnosed my system while explaining the details along the way. Very friendly, polite, and knowledgeable! He made me feel like I was part of the process and a valued customer!

JT Industries

Christian was professional and they took care of my issue in a matter of days.

Maria Crosby

I had a great experience with Fenwick Plumbing thanks to Rafael Serrano. He was professional, knowledgeable, and incredibly helpful from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. His attention to detail and friendly attitude made the entire experience stress free I truly appreciate his excellent customer service and high quality work. I highly recommend Fenwick Plumbing, and if you have the chance to work with Rafael Serrano, you’ll be in great hands.<br><br>Thank you,<br>Maria Montoya (Crosby)

Angelina L

Frank provides outstanding costumer service and is very knowledgeable. Highly recommend requesting him to provide your service!

Mary K

Kind, fast, efficient service!

Elizabeth Walker

Cody Kauffman is absolute pro at what he does. Would highly recommend his services.

Toni Silver

Awesome experience Devonte was extremely professional and caring. Thank you for sending him. He should receive praise for his knowledge and his patience with us we will strongly recommend your company because of Devante

Yuvonne Smith

Extremely helpful and courageous. Thank you

David Houser

Very friendly, on time, clean and respectful to property. Will definitely use them again for future needs.

H R

Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.

Teofila Fredrickson

Christian Sharp is a excellent technician and very knowledgeable. Thank you for sending a excellent technician