Pricing Concerns

marvin wells

Patient, courteous, good diagnostician. Appreciate his services. Very good skill level. Would gladly use him again…<br><br>Not his problem but I told him the fees charged for the part and service was more than I expected

Blake Obi

I would be cautious. This company was recently acquired by a private equity group, SGA. My mother is older, and called them to fix her A/C, which was down. She called them because they installed the unit 4 years ago. They were unable to fix the problem saying it would take 4 days to get the part, and they tried to get her to purchase a warranty up front before the work was done. She declined and sent them away. She had another company come out and they fixed the issue quickly and cheaply since the part was under warranty (motor replacement). They were clearly trying to take advantage of my mother. Very disappointed by this kind of dishonest, dishonorable behavior. I would look elsewhere.

John O'Neil

My water heater was on its last legs. We had a few bids to replace it but decided to wait a little longer. It died while we were on vacation. We came home to no hot water and needed it replaced quickly. I booked an appointment online at 11:30pm. They had appointments available 10am-2pm that morning. By 8:45am I had a call asking if they could come early. Frank came by 9:30am. He gave me three quotes for a "good, better, best" replacement option. The prices were reasonable and far better than other local vendors. Inside of three hours I have a brand new water heater, a 10 year parts & labor warranty, and disposal of the old unit. Thanks to Frank & Fenwick we have hot showers & laundry again!

MACHELLE SCOTT

Excellent, on time,friendly tech,price was.right .<br>Very pleased. Will use again.<br>Thank you Fenwick Waycoff

Joe Chapla

Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!

Mark Brown

Awesome service again! Kodie fixed the shower quick and at a reasonable price.

Kalyan Kattamuri

Charged reasonable. Andrew, the technician was knowledgeable and did a great job with connecting gas line to the grill and testing it. They went above and beyond and added an additional shut-off that was more accessible to make it safe for me.

Mario Rojas

Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!

Steven Talbot

$304 to replace a $7 flapper in each of two toilets for two senior citizens. How can you people look at yourselves in a mirror.

Darwin Eady

I get the fact that everyone wants to make money but $271 for to replace a toilet handle is ridiculous. Travis, thanks for calling me and explaining to me what happened. In addition, I want to thank you for making it right. It says a lot about a company that cares about the customer experience.