Problem Diagnosis & Resolution

Audrey ONeil

My water heater decided it didn't want to behave, causing an odor in my water. Called Fenwick and they sent a technician, Dillon, the same day. He quickly diagnosed the problem, and got my system up and running. What a relief. Yay, no more smelly water. Highly recommend Fenwick Services.

James

The technician was excellent. Checked the system and explained the problem. Answered all of my questions. He is very experienced which is what I want in a service company.

Matt

Danny Morrison with Fenwick Waychoff did an excellent job with the electrical work at my home. He was professional, knowledgeable, and took the time to thoroughly troubleshoot the lighting circuit, wiring, and breaker to make sure everything was safe and working properly. He explained what he was checking and made the whole process easy to understand. I really appreciated how thorough and respectful he was. Great experience overall, and I would definitely recommend Danny and Fenwick Waychoff for electrical work.

Denise

Tech Keith was on time, explained my system to me & was clear about what I would need. Very thorough & pleasant.

Roslyn Panichas

I had my fall AC system maintenance done and my service technician (Dylan Smith) was very professional and respectful while in my home. He did a thorough cleaning of both the inside and outside parts of the system, as well as, checked all the boards and setting to ensure that the system was working at its peak performance. Fantastic job.

Debbie Leming

Devonte was the third technician who attempted to resolve the problem of my AC unit shutting off due to clogged pipes. He was professional, friendly and thorough, going the extra step to resolve the problem. There was no charge for this return service call.

David Brundige

He was thorough with his inspections and recommendations

Tony Wells

Devonte was absolutely amazing. Very knowledgeable about the system and perform a very detailed inspection as well as resolved all our issues. Wonderful job!!

Gail Stewart

Devonte is an Experienced and knowledgeable tech who diagnosed and solved my problem expediently.

Nelson Nazario

Great 👍Devonte did an excellent, outstanding job. He identified the problem, explained the remedies and corrected as required. Great show.

Van Fuller

Ac went out on Saturday evening. Gerald arrived at 8:30 Sunday morning and repair completed by 9:00 am. It was a capacitor and quickly changed out. Some companies have been trying to change out whole house systems when a relatively fix is all that’s needed. I trust this company and will continue to use them 😀

Thom Olberding

Fenwick Waychoffs exceeded my expectations. Showed up on time ,were professional , repaired the issues . Would recommend highly. Thank you .

John Beamer

The two technicians were very professional, efficient and hard working. They quickly accessed the issue at hand. They effectively communicated very reasonable expectations for the repair. I would recommend them to any friend or family members to help assist with similar issues. If I have additional issues I would welcome the opportunity to work with your team in the future.

Kristin H

Kodie was fantastic, knowledgeable, professional, and mindful of keeping everything clean. So grateful for all of his help and my issue was completely resolved (and quickly, as well!). Thank you, Kodie and Fenwick!

Carol Spear

Sean Haynes was the most patient, knowledgeable and professional HVAC Professional I have encountered in all my years as a real estate agent. Great work and problem solved🙌🏾

John Rich

Tim, from Fenwick arrived at our home just 2 hours after we called in our problem. Could not be more happy with his professionalism, expertise and ability to resolve our issues. You get what you pay for and we got quick, professional and courteous service. Hats off to Fenwick and especially Tim our specialist.

forrest balk

Sean came and diagnosed my system while explaining the details along the way. Very friendly, polite, and knowledgeable! He made me feel like I was part of the process and a valued customer!

JT Industries

Christian was professional and they took care of my issue in a matter of days.

zach pizza

Sean was amazing. Took the time to explain the issue. How we could avoid it in the future and had our AC feeling cool in no time.

Mario Rojas

Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!

Alphonzo Sinclair

Our technician was Micheal Underwood and he’s awesome!! Got to the root of the problem in no time. I will recommend Fenwick because of Micheal’s great service.

K Wood

Cody was awesome. I have hot water again. Thanks Cody and Fenwick.

Flossie Rozefort

Solved the problem, very professional 👏 👌

H R

Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.

Shane A

Dado was extremely helpful and thorough in clearing out a drainage issue at our home. Highly recommend Fenwick.

Indhu Nair

We had a great experience. Technician was very helpful and very knowledgeable. He did resolve the clogged issue

Tim Morison

He was great and fixed the clog in our sewer.

Scott Beacham

Friendly and knowledgeable tech, Raphael, quick resolution and he provided broad picture of my situation

Catherine Patton

Excellent work on a different water source issue! Thanks

Brianna

We had Waychoff / Fenwick out because our ac wasn’t keeping up and we noticed a burning smell in the breaker box. Their technician arrived flipped the switch to the a/c breaker and said the compressor went out. He quoted us $3500 to replace just the compressor. Then of course he says we just need to replace the entire system. The cheapest system was $10,000. I immediately had a second opinion come out from World’s Greatest A/C. I explained to him the situation, the burning smell, etc. he immediately pulled the face off of the breaker box, removed the a/c breaker, and immediately noticed that the wires had burned. After replacing the breakers, we turned the AC back on and was it cooling perfectly. Thank you Waychoff for trying to sell me on a $10-$20k that would have not even worked after being installed and my current unit was functioning properly. Waychoff / Fenwick are nothing but money hungry crooks!