Problem Diagnosis & Resolution

Joe Nuetzi

Fenwick repaired an outside faucet that was damaged by lawn company and had caused major flooding in our home. They were prompt and repaired quickly. Due to slow flowing water they had to return and found a valve was not completely turned back on. No additional charges. The employees were friendly and polite both times. We will continue to use them for plumbing electrical and air conditioning.

Susan Richter

Fadi, Jacob, Elijah and Justin did a great job replacing my pipe. When Fadi put his camera down the line to see what the problem was he let me see it on the screen. It was very obvious my approximately 64 year old pipe needed to go. They were all very respectful of our property and cleaned up afterwards.

John Beamer

The two technicians were very professional, efficient and hard working. They quickly accessed the issue at hand. They effectively communicated very reasonable expectations for the repair. I would recommend them to any friend or family members to help assist with similar issues. If I have additional issues I would welcome the opportunity to work with your team in the future.

jasmine313404

Sean H was outstanding ! I bought a 1960s house and are sorting through all the things from previous owners. I noticed our electrical bills spiking so called Casteel to evaluate along with some items on our inspection report. I have an older unit but Sean was able to implement some changes to make it more efficient until we were ready to install a newer unit sometime in the next few years. He was very precise, professional and even wore shoe covers to not track dirt In the house. I signed up for the annual membership to have my hvac, humidifier inspected twice a year to keep all items in tip top shape. Thanks Sean!

Kristin H

Kodie was fantastic, knowledgeable, professional, and mindful of keeping everything clean. So grateful for all of his help and my issue was completely resolved (and quickly, as well!). Thank you, Kodie and Fenwick!

Carol Spear

Sean Haynes was the most patient, knowledgeable and professional HVAC Professional I have encountered in all my years as a real estate agent. Great work and problem solved🙌🏾

tommy oristian

***SHOULD HAVE BEEN MY FIRST CALL***<br>Lost power on a summer day and called Snyder to help fix an issue with my whole home circuit breaker. The tech who arrived from them was nice and professional, but was clearly being pushed by his higherups to over sell us on services, to include purchasing an entire new HVAC system to the tune of 24k dollars.<br><br>My system and house are less than 7 years old (even though it is a DR Horton). Sounded fishy to replace the whole system this quickly so we called up Fenwick Waychoff for a second opinion at 6pm on a Thursday. Mr. Melendez promptly showed up the next morning at 9:30 when I was given a range of 10am to 2pm. He got to work immediately and diagnosed a slightly weak capacitor that would only take 30 minutes to replace. He took what I was quoted to be a multi-thousand dollar repair and brought it down into the hundreds. He completed some other optional work for me and had the cool air running before noon. He was fast, professional, and saved me thousands of dollars. Happily signed up for the yearly membership.<br>***WOULD GIVE 6 STARS IF IT WAS AN OPTION***

Edward Riley

Ryan did an awesome and efficient job of diagnosing the problem with my a/c. The repair was fast and through. And a long the way he shared valuable information to help me maintain my system. Thank you Ryan

John Rich

Tim, from Fenwick arrived at our home just 2 hours after we called in our problem. Could not be more happy with his professionalism, expertise and ability to resolve our issues. You get what you pay for and we got quick, professional and courteous service. Hats off to Fenwick and especially Tim our specialist.

Kalyan Kattamuri

Charged reasonable. Andrew, the technician was knowledgeable and did a great job with connecting gas line to the grill and testing it. They went above and beyond and added an additional shut-off that was more accessible to make it safe for me.

JT Industries

Christian was professional and they took care of my issue in a matter of days.

zach pizza

Sean was amazing. Took the time to explain the issue. How we could avoid it in the future and had our AC feeling cool in no time.

Mario Rojas

Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!

Alphonzo Sinclair

Our technician was Micheal Underwood and he’s awesome!! Got to the root of the problem in no time. I will recommend Fenwick because of Micheal’s great service.

K Wood

Cody was awesome. I have hot water again. Thanks Cody and Fenwick.

Flossie Rozefort

Solved the problem, very professional 👏 👌

H R

Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.

Shane A

Dado was extremely helpful and thorough in clearing out a drainage issue at our home. Highly recommend Fenwick.

Indhu Nair

We had a great experience. Technician was very helpful and very knowledgeable. He did resolve the clogged issue

Tim Morison

He was great and fixed the clog in our sewer.

Scott Beacham

Friendly and knowledgeable tech, Raphael, quick resolution and he provided broad picture of my situation

Catherine Patton

Excellent work on a different water source issue! Thanks