B. H.
I've got nothing but trust for Fenwick services. They've never let me down or left me hanging. Today they replaced my hot water heater, technician was a good guy, did the job efficiently and was very friendly. Update to previous review, 5/28/25: had a weird PVC pipe fall off the side of my house. Couldn't figure out what it was or why it was there. Called Fenwick and they had me send them a picture to determine what service I needed. They sent out electrician Brian Shields who was very friendly, advised what the pipe was there encasing, and resolved the issue. He then inspected my breaker box, found an issue, and fixed it for less than it cost me to have a mechanic even look in the direction of my car. Very friendly. Fenwick has never let me down.
Response from owner
December 28, 2023
Other reviews
Krishna
Sorry, Very unprofessional account manager, where i requested to clarify the bill and willing to work with him on invoice. he just hangs up and say we will put this invoice in collection. I guess he doesn't care about company is incurring expense due to his action, he just cares about his salary. Got a bill for 40 minutes job for $550. Please don't use them.
Don Fann
Fenwick Jacksonville just finished a complete repiping of our house's water supply plumbing due to a slab leak, plus replacement of nearly all faucets and fixtures. From start to finish, the Fenwick team provided the best customer service experience one could ever expect. Master Plumber Darryl Lucas and Crew Lead Plumber Matt Atnip were unbelievably attentive and accommodating of our needs and carried out the work expertly with a very high attention to detail. Every single plumber who worked on this large project were excellent. Lastly, everyone on the work crew were extremely professional and very personable.
wayne williams
Second time I used Fenwick. This time to flush tankless water heater. Tech. Frank was excellent and very professional. I give him and the company 5 stars.
Joseph Strain
Technician took the entire day to complete the job because he was along. he had to put together two new toilets plus switch an old one from one bath room to another and disposed one. The home had just placed the entire first floor with engineered laminate floors. Of course he placed floor mats to protect the new floors. He left the house a spotless as he found it, we had a cleaning service just before he arrived. Of course he made sure all toilets were working the way they should. Excellent job.!!!