Krishna
Sorry, Very unprofessional account manager, where i requested to clarify the bill and willing to work with him on invoice. he just hangs up and say we will put this invoice in collection. I guess he doesn't care about company is incurring expense due to his action, he just cares about his salary. Got a bill for 40 minutes job for $550. Please don't use them.
Response from owner
June 25, 2025
Other reviews
Barbara Bassett
Jesus was very professional and efficient. He made quick repairs to my blocked furnace line and checked out the complete HVAC system. He advised me to put 1 cup of bleach in the line once a month to prevent future blockage. I signed up for regular maintenance every 6 months at a very reasonable cost. My inside temp was staying at 84-85 degrees before my system was up and running again, and I was relying on my ceiling fans for minimal comfort. It was wonderful getting the a/c back in service!.
Brit Hill
Buster was awesome, he explained every step of what happened with the hvac system and how he’d fix it and his recommendations for future maintenance. As always, great prices and customer service at every step of the way, even on the holiday weekend
Spencer Timlin
Stellar customer service. Rafael came out on a Sunday when our water heater broke, no charge. He provided quotes and talked us through several different options. He was very knowledgeable and personable. I didn’t ever feel like I was being sold something. I had a few questions that evening and Fenwick dispatch put me in touch with Rafael and he spent time answering all my questions without even being assured he’d get our business yet. The next day the dispatcher, Jennifer, patiently helped talk us through their service programs and payment options to help us finalize and schedule the install for that afternoon. Start to finish was a great experience at a very fair price. They were reliable, easy to get ahold of, and followed through. Would definitely reach out to them again for future needs.
Jeff Bradley
I Would definitely use these guys again. Did an excellent job with my installation Outstanding workmanship. Excellent and knowledgeable leadership from Shamar Allen.