Joseph Strain
Technician took the entire day to complete the job because he was along. he had to put together two new toilets plus switch an old one from one bath room to another and disposed one. The home had just placed the entire first floor with engineered laminate floors. Of course he placed floor mats to protect the new floors. He left the house a spotless as he found it, we had a cleaning service just before he arrived. Of course he made sure all toilets were working the way they should. Excellent job.!!!
Response from owner
December 6, 2024
Other reviews
Mark Tanzler
This service - replacement of a 20 yr old water heater at a rental property - was easily scheduled and coordinated with FENWICK “HQ” without delay. Easy and complete communication with all….resulting in James with FENWICK Plumbing being tasked with the mission! He was magnificent!! Prompt, thorough and ABSOLUTELY PROFESSIONAL in all regards. I had used FENWICK before at my personal residence and will again without hesitation. HIGHLY RECOMMENDED!!
CHARLES SMALL
Had an issue on a Sunday morning and they were quick to send someone out. The technician (Tim Allala) was very professional and courteous. Had a secondary problem late Thursday night the same week and they sent the same tech first thing in the morning. He quickly identified and resolved the issue. Fenwick covered the charge for having to come out a second time without me asking. Fenwick has a new customer for life. Thank you!
Cliff Loveland
We experienced a plumbing leak under our foundation Saturday evening (commonly known as a "slab leak") which required total household water shut off. We called Fenwick Services on Sunday for an evaluation and quote. Fenwick service professional was at our home within 2 hours. Rafael Serrano (Technician) was assigned to our home and we couldn't be more happy with the professional service he provided! 100% On time! 100% experienced to handle the slab leak. 100% Informative through the process! 100% Kind and Caring! 100% efficient and 100% Tidy! Our Customer Satisfaction rating?! 110%!!! Well done Rafael! Thank you! Fenwick customer service was awesome and online systems worked with ease! We are very happy!
Bonnie Marshall
Had my regular Spring Maintenance check up. The Tech, Dylan Smith, was very nice and knowledgeable. He asked me if I had concerns or questions about the system before he even started. He answered all my questions and shared info with me. He work very quickly. He wore shoe covers, so there was no clean up needed on my part. I was very pleased. Thank you very much for employing Tech's like Dylan. He represented your company well.