Erin Mongoven
Had a great experience with everyone throughout my experience! The team was professional and efficient in setting expectations and explaining everything in great detail! Big thank you to Bill, Tony, Max, Colby, and Shamar!
Response from owner
July 8, 2024
Other reviews
Sheena Heywood
Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.
Brit Hill
Buster was awesome, he explained every step of what happened with the hvac system and how he’d fix it and his recommendations for future maintenance. As always, great prices and customer service at every step of the way, even on the holiday weekend
Scott Ison
The reason for my 5-star rating is the service I have and continue to receive after purchasing my unit. The technicians and dispatchers go above and beyond to help out and make sure the customers get taken care of. Update 8/29/25: I had a bit of trouble with my system on the 27th. The initial customer service rep I spoke with greatly frustrated me, but I was able to call back and get wonderful service from Devon. The next day, Ben came out to my house, checked out my system, completed work on it, and was just absolutely amazing. Ben was always smiling and you could tell he took pride in his work and was genuinely a nice guy. I was very impressed with the young man. On the 29th, one of the managers reached out to me about the trouble I had with the rep and was very receptive of the feedback, taking the time to review the call and will use the situation as a teachable moment. This is how companies become great companies .. by investing in their employees and using any situation to help employees grow and do better. I am happy with Fenwick and will continue to definitely use their services!
Keith Martin
Natural gas hook up for new grill, was fast and easy. Technician was on time, very knowledgeable and explained everything in layman's terms. I would highly recommend Fenwick Home Services