Kevin Mercer

Kevin K. Francis

Jerald was the technician that showed up to assess our A/C and the one thing above all else is that he didn't sugar coat anything. He got straight to the point and gave me 2 options. Replace the coil or replace the unit. Given the age of the unit, the easy choice was to replace the unit. Jerald went the extra mile and set up an appointment with a salesman that we already had a relationship with 3 years prior. What could have been a hand ringing, stressful situation was actually pleasant even though it was expensive. It's all about customer service and pending the installation, so far so good!

Nunya Bizness

James Pike was awesome! He was personable, knowledgeable, quick, and very considerate! He installed a brand new toilet in no time!!! We are happy customers and we will definitely use this company in the future, for all of our plumbing needs!!

Sherry Nilemo

Thoroughly disappointed with follow up after install. Have been trying to get a couple things fixed but the last straw is today someone showing up without a ladder to fix a problem!!! Unacceptable, as I have been HOUNDING the install manager to make it right, to no avail. VERY disappointed.

John Follmer

We had a plumbing issue and from my initial phone call for service to the repairman (Jesse) I was amazed by the professionalism and courtesy. The office coordinator took all pertinent information and said a service technician would be at our property within a four hour window. Numerous text updates kept us informed of Jesse’s arrival to include a picture of him. “Nice touch”. Upon his arrival, he was very respectful, courteous and detailed. He provided reasonable quote and we had the work done. He walked us through the warranty paperwork, detailed invoice. Thank you Fenwick Group. You have a great staff.