Kevin Williams

Kevin Sharpe

They completed the job, but left a big mess and caused minor damage to my baseboards. I called customer service to speak with a manager, but no one ever followed up. Very disappointed with the lack of care and accountability. I won’t use them again. BTW, for those who care.....as of June 26, Fenwick's promise👇🏽 that a manager would contact me never happened. I'll never request or recommend them for any service.

Spencer Timlin

Stellar customer service. Rafael came out on a Sunday when our water heater broke, no charge. He provided quotes and talked us through several different options. He was very knowledgeable and personable. I didn’t ever feel like I was being sold something. I had a few questions that evening and Fenwick dispatch put me in touch with Rafael and he spent time answering all my questions without even being assured he’d get our business yet. The next day the dispatcher, Jennifer, patiently helped talk us through their service programs and payment options to help us finalize and schedule the install for that afternoon. Start to finish was a great experience at a very fair price. They were reliable, easy to get ahold of, and followed through. Would definitely reach out to them again for future needs.

Mike Smith

Fadi did a great job. He was professional, cleaned up after himself, and double-checked his work. He took his time and made sure everything was perfect. I have used Fenwick before and will continue to use Fenwick.

Nancy

Fenwick Plumbing did a great job. They were quick to come out. Michael Bowen worked all day to make sure everything was just right. He took out my old gas water heater and put in a gas tankless water heater. It was a huge job. I’m very pleased with the product and the professionalism. I would definitely use them again.