Larry Wray
Dylan was very professional and conscientious in providing my HVAC service. He was also very friendly and pleasant to be around. I trust him providing a very competent job.
Response from owner
September 25, 2025
Other reviews
layne cleveland
We love our heat pump from Fenwick but most of all we love the customer service and the technicians that work for the. They are knowledgeable and helpful. Would recommend to everyone.
Amado Silva
Elmer was great. He took the time to show me what the problem was and what options I had to resolve it. From a quick fix Contactor replacement that might recur again in a few months to a Compressor replacement that would last a few years to a total system replacement that would last 10-15 years, he took the time to explain the pros and cons of each. We opted for the temporary fix knowing that it would take some time to schedule either of the remaining compressor or total replacement options.
Sean Hendrix
I had an emergency tankless water heater failure (Peoples Gas customer, Southside JAX). Water was leaking, hot water pressure was gone, and I needed urgent help. I used ChatGPT to research qualified local plumbers and Fenwick Home Services came up as the top recommendation — and they exceeded expectations at every step. From the first call, their dispatcher was responsive and clear. A licensed technician arrived quickly, explained the problem thoroughly, and gave me multiple repair/replace options without any pressure. The work was competent, fast, and professional. Within hours I had my system back online — I’m writing this after my first peaceful shower since the outage. Full marks for professionalism, speed, competence, and customer care. Highly recommend Fenwick Home Services to anyone in Jacksonville dealing with a tankless water heater or plumbing emergency.
Kelly Brenenstall
Patrick and Tim installed a gas line for a gas range. They were knowledgeable, professional, on time and on target. Great work!