Mark Woolcott
Excellent service. Sewer line in my home backed up, Fenwick was here the next day fist thing. Justin the technician was amazing. His knowledge of the plumbing system, and his work ethic was impeccable. Thank you Justin. We are now customers of Fenwick for life.
Response from owner
February 12, 2024
Other reviews
Jessica Santana
We hired Fenwick Services / Waychoff’s AC to address an issue with our Daikin system. Over the course of a month, we paid $1,636.78 for two new dampers after their technician insisted that was the definitive fix. Not only did the repair fail to solve the problem, but our home actually got hotter — rising from 74–76° before service to 82–85° afterward. Multiple visits followed, but their own manager later admitted the damper replacement was ineffective and that a Daikin representative was required. Despite promising to schedule that visit, I discovered days later they hadn’t even contacted Daikin. Meanwhile, my family has been left in an unsafe situation with a 7-month-old baby in 85° heat. I am now forced to hire another HVAC company to properly diagnose and repair the system. I have requested a full refund of $1,636.78 and am preparing a formal complaint to file with state regulators. I cannot recommend this company due to misdiagnosis, ineffective repairs, and failure to follow through on their commitments.
Linda Shoemaker
Very good customer service from initial appointment scheduling, texting arrival time and promptness. Highly recommend. Good & not-so-good news..., unable to find leak in kitchen ceiling; recommended a roofing company. Fenwick is my go-to plumbing company! Techs are professional and kind. Appreciate his recommendation rather than just performing something not actually needed then charging a ton! Trust.
Ramin Mahmoodi
I appreciate that Austin came out late on Saturday night . He replaced a part and said the thermostat issue is fixed. The thermostat is off again and the AC is off .it seems to be the same issue
prajith Menon
The purchase was significant for us, so we were pleased to engage the services of a reputable company for the work. The installation team performed admirably, demonstrating efficiency, knowledge, and friendliness. They arrived punctually, worked diligently, and delivered an exceptional end result. I must mention Tony's professionalism, which was exemplary. I would not hesitate to conduct further business with Fenwick due to his courteous demeanor. I highly recommend this company to all.