Marlene Kelly
Dylan was prompt, professional, courteous, knowledgeable and polite. He diagnosed the problem, gave us options and pricing, then executed the repair. Thank you we look forward to seeing you again for our services.
Response from owner
April 18, 2025
Other reviews
Joyce Orsi
We have tried to reach someone in the billing department to talk about whether or not to keep the automatic renewal of their Yearly Maintenance Service. We have not received a call after 2 days of submitting a task to their answering service. Very disappointing with respect to their communication with customers. However, the first preventative service was done by a technician that was very professional and informative of what services were needed.
Ardra Jones
I can't express enough gratitude for the outstanding service provided by Michael, Senior, and Zach from Fenwick Plumbing, Cooling & Heating. They treated my 73-year-old mother with the utmost respect and generous care, completely alleviating her fears of being taken advantage of. Their professionalism was evident throughout the entire process, with no price gouging, just honest and reliable work. If you have elderly parents or young families, these are the people you want taking care of them. We feel incredibly blessed and grateful for their exceptional service. Highly recommend!
John Ludlow
Fenwick services was amazingly helpful with a last minute hot water replacement needed on a Holiday weekend. Ray was our technician and was one of the best service providers I’ve ever worked with. He was patient in helping me contact the manufacturer and also went above and beyond to ensure we had a water heater replaced same day! Definitely recommend Fenwick!
Earle T.
My hot water heater went out and I called Fenwick about 2 pm. They had a service tech (Patrick)/at my house within an hour. He assessed the problem and said I needed to replace the heater, and gave me a quote. Patrick was able to get the heater replaced in a few hours. We are very pleased with the service. Fenwick is fast, efficient, professional, and the price is fair. We have relied on Fenwick before and will continue to do so.