Fenwick Home Services

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Richard Sentz

November 16, 2023 · review of Fenwick Home Services

We placed a service call on Tuesday morning and were informed that a technician could arrive before noon, which was faster than we had expected. Tim Allala was the service technician who arrived and he provided excellent service. He was able to resolve the issue in a timely and efficient manner. The quote provided was more than fair. We will definitely keep Fenwick in mind as our go-to in the future. Thank you, on behalf of Gordon Chevrolet of Orange Park!

Response from owner

Thank you for your positive review, Richard! We're glad to hear that Tim provided excellent service and resolved your issue efficiently. We strive to provide fair quotes and be your go-to service provider in the future.

November 16, 2023

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Other reviews

October 28, 2025

Cliff Loveland

We experienced a plumbing leak under our foundation Saturday evening (commonly known as a "slab leak") which required total household water shut off. We called Fenwick Services on Sunday for an evaluation and quote. Fenwick service professional was at our home within 2 hours. Rafael Serrano (Technician) was assigned to our home and we couldn't be more happy with the professional service he provided! 100% On time! 100% experienced to handle the slab leak. 100% Informative through the process! 100% Kind and Caring! 100% efficient and 100% Tidy! Our Customer Satisfaction rating?! 110%!!! Well done Rafael! Thank you! Fenwick customer service was awesome and online systems worked with ease! We are very happy!

April 23, 2025

Diana Davis

I can't say enough good things about my experience. Customer service by Steve H in Jacksonville was flawless from estimate to very timely completion of the project. I will absolutely be calling again next time I need help!

September 14, 2025

Brian Blauch

We called on a Friday evening hoping to get an appointment in the coming days. Rafael was in the area and showed up within 45 minutes. He was extremely professional, quickly identified the issue, and provided several options to remedy it. He took the time to explain each step and ensured we had everything we needed before leaving. Very pleased with his knowledge and the entire interaction.

May 27, 2025

Heidi rodriguez

Excellent service. Clean work. Fair price. Attention to detail - helped advise better light bulbs for our new installed light and it was what we needed. We appreciate you!