Thomas Blitch
No stars. Technician tried to cheat me by giving me a ridiculous quote for repair that didn't even address the problem. He said a refrigerant pipe had a hole in it when it was actually the TXV valve that needed replacing. All they want to do is sell you a new system.
Response from owner
July 22, 2025
Other reviews
Manny P
Very quick response by Fenwick which answered our distressed call to send a technician to our home the quickest possible. Kudos to the technician, Justin, who arrived within 45 minutes and did a fantastic job in stopping the water leak to prevent further damage and in installing a valve outside the house so we can stop the water flow ourselves next time an incident like this happens again. Thank you very much Fenwick and Justin!
Raptor Rogue
I have nothing but positive feedback to give about Fenwick Home services. The experience from start to finish was excellent. I had a meeting with Holly W. first who was extremely professional and helpful. I am not a huge fan of sales meetings, but she was so personable and I could tell she truly wanted to help me find the best solution for my home. I was then able to get an appointment next day. The installers Dylan and Caleb exceeded my expectations. Dylan was so professional, courteous and knowledgeable. They both worked diligently to make sure my AC was installed properly and Dylan took the time to walk me through how to use and take care of the system. I am so happy with my experience and glad I chose Fenwick home services for my AC installation!
Martin Lansford
Regular six-month maintenance check. Yoan arrived promptly and quickly went about the system check. Displayed very courteous and professional demeanor. Good communication. Good job.
Kim C Holiday
Ryan. My technician in Jacksonville Florida was amazing. My ac was out in the blazing Florida heat. He arrived promptly, explained thoroughly what was wrong and how to fix. And gave me tips on prolonging my system. Would 100% use Fenwick again and would specifically ask for Ryan.