William Yankee
Most amazing emergency response by Fenwick Home Services. Our hot water heater sprung a major leak just before we arrived home at 4:30 Saturday night. Fenwick had a truck at our home in Nocatee at 5:30 and we had hot water at 8:30 that night! Our technician contacted me as soon as he was dispatched and we knew help was on the way. He was extremely professional, diagnosed the situation, made a couple of calls, explained what he was going to do and then did it! This was not dumb luck. It involved communication, teamwork (the warehouse man met our technician for the replacement and the dispatcher organized the initial response) and a determination to solve my problem. Thank you Team Fenwick!
Response from owner
January 20, 2025
Other reviews
Art Natale
Just had the best experience with Fenwick Plumbing to fix a leaking toilet. Daniel did an awesome job. He was professional, on-time, and very communicative regarding the issue, estimate, and the fix. You can't go wrong with Fenwick - they're the leader.
Kevin White
The scheduling was quick and easy. Zachary was very professional and courteous. He did a great job and worked several hours past his shift to complete the job of replacing my water heater. Same day service and thorough installation! Very pleased with service.
Lisa Anderson
Michael was excellent and thorough. He really deep cleaned my system and took the time to explain how to understand my thermostat and it's setting ings. He also explained the different maintenance plan and what it covers is cost effective. Thanks Michael for your time and patience with this lay person!
Ronald Brockway
Nathan was very polite and professional. He listened to what I wanted and figured it out in his head and looking at it figured it out and come up with the quote for me. I was quite pleased with it. He’ll be back on Thursday to do the work.