Mark Fontaine
Four years I used Bill Fenwick Plumbing and was always satisfied. The company sold and everything has changed. The technician that perform the job started out by telling me it was gonna cost between $4000 and $5000. if I wasn’t savy enough to negotiate he would’ve charge me $5000. It was like I was buying a used car. We ended up settling at $2500 and I still paid way too much. Adding insult to injury Fenwick tore the wall out to repair the plumbing and left it as is. I had to hire an additional contractor and spent $563 more dollars to repair the wall drywall and paint. Dealing with Bill Fenwick Plumbing is like buying a used car. They to rip you off for his much as possible. I was OK paying $160 per hour and $150 just to show up but that wasn’t good enough for them anymore. I have a handful of other friends that used to use Fenwick and they never will again as well. I now use Turner plumbing. Turner plumbing does great work and charges $80 per half an hour. Again I was a Bill Fenwick customer for many years. Bill Fenwick was a good man. The people who purchased the company not so much. Mark Fontaine
Response from owner
January 9, 2025
Other reviews
Gerald Devose
Use Fenwick Plumbing for all my home plumbing needs, never disappointed. Professional and courteous techs who always seem to know what they're doing. Kept me informed and updated during the entire process. Thoroughly tested each completed project to ensure quality functioning.
Dean Robinson
Christian Sharp with Fenwick Waychoff's HVAC service is a great technician. He is very friendly and polite. Displays tremendous knowledge and is very very thorough. I always look forward to my next service with Fenwick knowing he is my technician. Thanks for allowing me to always schedule future appointments with Christian. 👍
Sissy Signorile
We had a clogged kitchen drain. Called Fenwich and made an appointment. We were already considering replacing our disposal so this seemed like a good time to discuss the possibility. James was our Technician and arrived a just slightly over 2 hours later. (Which was in the early part of the 2 hour window they promised.) They also sent a text with his name and picture before he arrived. James came in, asked a few questions, assessed the clogged issue and we decided to go ahead with a new disposal. He immediately got to work and was finished in less than an hour. We couldn't be more happy with our experience and would highly recommend Fenwick and James for any plumbing needs. It couldn't have been a better experience.
Abby Johnson
My husband and I recently bought our first home, which came equipped with a brand new AC (great right?!) except the brand new AC had loads of problems, I have no idea who installed it because I just bought this home, and no hvac repair company would take the job because the system is possibly still under warranty; even though it is literally impossible to get ahold of the manufactures. Fenwick is the only company who would send somebody to come look at our system. And I’m so thankful they did because after a few service calls all of my questions have been answered, all problems are being solved in a timely and reasonably priced manor. And the technician is genuinely one of the nicest people I have ever met. Extremely knowledgeable in his field, and an all around great person and representative of this company. Thank you so much to fenwick, and especially to Tavelle!