Topic
Water Heater Services
100% positiveAcross 198 reviews of Fenwick Home Services in St. Augustine, FL, water heater services appears in 26 reviews (100% positive), from 2026-04-17 through 2026-09-01.
Key findings
Water Heater Services mentioned in 26 of 198 reviews (13.1%)
100% of Water Heater Services reviews are 4 or 5 stars
Average rating in Water Heater Services reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
77%20 mentionsTechnical Knowledge & Expertise
69%18 mentionsCommunication & Updates
50%13 mentionsPunctuality & On-Time Service
35%9 mentionsPricing & Value
35%9 mentionsCourtesy & Friendliness
31%8 mentions
Reviews mentioning water heater services
Sammie Stirks
Frank and Gabriel were very pleasant and efficient. I bought my own water heater and they did the . They Arrive timely and completed the work efficiently and answered all questions. Overall greatest experience and highly recommend.!
JUDY CROSS
We called to have the temperature of the hot water reduced. The technician arrived on time and called before he came. He showed my husband how he made the changes which was great. Now we know how to change it on our own if necessary. Fortunately the tank was under warranty so there was no charge. Great service.
Joe Chapla
Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!
Megan Stokes
Fenwick did it again!! Rafael Serrano was professional, knowledgeable, and very helpful! He installed a new hot water heater in a few hours and even came out on a Sunday!<br>Thank you so much!
Michael Hamm
I needed a new water heater so I called Fenwick before lunchtime and the technician arrived at my house shortly before 2:00p.m. and the installation was completed before 3:30p.m. Wow! Quick & Easy. The operator even offered me a coupon over the phone which I was able to use to reduce the cost of installation. They hauled off my old tank and cleaned their work area before they left. I'm very happy with their work.
Sherry Smith
Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!
Jamal Agnew
Received a routine water heater flush and the technician was very efficient.
A. Roy
I had received an estimate for water heater replacement from the technician Raphael a very well knowledge and respectable technician. So much so I specifically requested him by name Raphael to come back a replace my old unit. Very professionally done. This guy was / is an amazing person and professional. Thank you Raphael and Fenwick Home Services.<br><br>A. Roy
Theron Clark
Cody and crew were a good team and they made short work of repairing my hot water hear tube. Clean up was perfect.
Margaret Henderson
Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!
Cheyanne Hall
Great experience with Fenwick Home Services! Cody replaced our water heater quickly and professionally. He was friendly, efficient, and did a great job. Everything turned out perfect — highly recommend!
Cheryl Stacy
Cody K. installed a hot water heater in my home and did an awesome job. Thank you!
Sub Cultured
⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!
Randy Grier
Michael Underwood..👍did a FRIST RATE..hot water heater installation in my Mother's Mobile Home that I rent. Very courteous and professional.Now I know who to call for most of my home repair services .... THANK YOU LR GRIER
Response from owner
June 1, 2026
Sharon Burns
My technician name was Mike Michael I’m BOWEN Sr He was very knowledgeable. He said I would have my new water heater up and running before he left on yesterday and it was his personality was very very good. He knew what he was doing. He was very passionate about his work, what he was doing how he would do it. He made sure that I knew what to do however, everything work what he put in. I asked him about a survey because I really want to do I said I will call myself, but I’m so thankful that you guys got in touch with me so I can let you know the type of person that you sent to my house how wonderful he was how knowledgeable he was his personality. He was very warm friendly thank you guys again so much.
Response from owner
May 22, 2026
Rosemarie Bracero
My very old water heater finally broke. I called Fenwick in the morning and by the evening had a new water heater installed. It was a complicated job because my house has old pipes but technician Jesse Thigpen overcame the challenge. He did a great job!
Response from owner
May 15, 2026
Maria Harvey
Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.
Response from owner
May 15, 2026
Henry Wilkins
The technician was outstanding. He spotted the problem right away. He also recommended some services that I can do later on to extend the service of my water heater.
Response from owner
May 15, 2026
Linda Bennett
I liked that a photo of the technician was sent to me before he showed up. Fenwick was prompt with communications and the tech was on time. He was professional and informed me of what’s would take place. However, a permit from my county was required since it was a replacement ‘propane’ water heater. I was told no permit was necessary. So, a small bit of confusion on that. The total price in the written quote for everything was higher than expected. Other than that, I was impressed with the tech and the excellent prompt communication of Fenwick. I would call on them for a different need.
Response from owner
May 15, 2026
K Wood
Cody was awesome. I have hot water again. Thanks Cody and Fenwick.
Response from owner
May 12, 2026
Steve Jackson
This was my first time replacing a water heater. Cody was profesional and knowledgeable. He explained the options and equipment available. After installation he answered all my questions about maintenance and warranty. Highly recommend this company.
Response from owner
May 7, 2026
J. Thomas Son
Our technician, Justin, was excellent! He fully explained the issues involved in the needed replacement of my very old water heater, gave me a reliable and reasonable estimate for the work, and then got busy and completed the job even sooner than I expected. He was also able to talk me through a possible installation of a water treatment system when I asked about that and could answer my questions about possible financing. I couldn't be happier!
Response from owner
July 23, 2024
Arnold W
Fati Atlyari at Fenwick arrived at about 11:00am and he showed me the problems with my existing water heater and told me that it had to be replaced. Fati gave me an all inclusive price which was a little less than one I had gotten from another company. The job included a new 50 gallon electric water heater, installation and removal of the old heater. We had to wait about 90 minutes for the heater to be delivered but once it arrived Fati and his assistant installed the heater, showed me the features and gave me some tips about getting the best use of it. All in all , it was an easy install and now my wife and I have hot water for our showers. I would definitely use Fenwick for any other plumbing job in our house. Both people that came to our house were knowledgeable and very caring about the job.
Response from owner
April 29, 2026
Fred Cipriano
Michael performed the annual service on my water heaters and discovered broken valves that needed replacement. He had the parts and got the job done in no time. My experience with Fenwick service techs is that they are prompt, knowledgeable and fairly priced. Every. single. time. Excellent service.
Response from owner
February 13, 2024
Jon-Michael Barquin
Great work by Michael on the water heater
Response from owner
April 29, 2026
Melissa R.
James provided excellent service. He was able to replace my leaking water heater within hours and cleaned up the work area perfectly.
Response from owner
April 20, 2026