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Topic

Water Heater Services

100% positive

Across 198 reviews of Fenwick Home Services in St. Augustine, FL, water heater services appears in 26 reviews (100% positive), from 2026-04-17 through 2026-09-01.


Key findings

  • Water Heater Services mentioned in 26 of 198 reviews (13.1%)

  • 100% of Water Heater Services reviews are 4 or 5 stars

  • Average rating in Water Heater Services reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    77%20 mentions
  • Technical Knowledge & Expertise

    69%18 mentions
  • Communication & Updates

    50%13 mentions
  • Punctuality & On-Time Service

    35%9 mentions
  • Pricing & Value

    35%9 mentions
  • Courtesy & Friendliness

    31%8 mentions

Reviews mentioning water heater services

August 31, 2026

Sammie Stirks

Frank and Gabriel were very pleasant and efficient. I bought my own water heater and they did the . They Arrive timely and completed the work efficiently and answered all questions. Overall greatest experience and highly recommend.!

August 28, 2026

JUDY CROSS

We called to have the temperature of the hot water reduced. The technician arrived on time and called before he came. He showed my husband how he made the changes which was great. Now we know how to change it on our own if necessary. Fortunately the tank was under warranty so there was no charge. Great service.

August 26, 2026

Joe Chapla

Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!

August 23, 2026

Megan Stokes

Fenwick did it again!! Rafael Serrano was professional, knowledgeable, and very helpful! He installed a new hot water heater in a few hours and even came out on a Sunday!<br>Thank you so much!

August 21, 2026

Michael Hamm

I needed a new water heater so I called Fenwick before lunchtime and the technician arrived at my house shortly before 2:00p.m. and the installation was completed before 3:30p.m. Wow! Quick & Easy. The operator even offered me a coupon over the phone which I was able to use to reduce the cost of installation. They hauled off my old tank and cleaned their work area before they left. I'm very happy with their work.

August 14, 2026

Sherry Smith

Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!

August 13, 2026

Jamal Agnew

Received a routine water heater flush and the technician was very efficient.

August 10, 2026

A. Roy

I had received an estimate for water heater replacement from the technician Raphael a very well knowledge and respectable technician. So much so I specifically requested him by name Raphael to come back a replace my old unit. Very professionally done. This guy was / is an amazing person and professional. Thank you Raphael and Fenwick Home Services.<br><br>A. Roy

August 6, 2026

Theron Clark

Cody and crew were a good team and they made short work of repairing my hot water hear tube. Clean up was perfect.

August 6, 2026

Margaret Henderson

Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!

August 1, 2026

Cheyanne Hall

Great experience with Fenwick Home Services! Cody replaced our water heater quickly and professionally. He was friendly, efficient, and did a great job. Everything turned out perfect — highly recommend!

July 31, 2026

Cheryl Stacy

Cody K. installed a hot water heater in my home and did an awesome job. Thank you!

July 31, 2026

Sub Cultured

⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!

June 1, 2026

Randy Grier

Michael Underwood..👍did a FRIST RATE..hot water heater installation in my Mother's Mobile Home that I rent. Very courteous and professional.Now I know who to call for most of my home repair services .... THANK YOU LR GRIER

Response from owner

Thank you for sharing your feedback about Michael's first rate hot water heater installation. We appreciate your trust in our services.

June 1, 2026

May 22, 2026

Sharon Burns

My technician name was Mike Michael I’m BOWEN Sr He was very knowledgeable. He said I would have my new water heater up and running before he left on yesterday and it was his personality was very very good. He knew what he was doing. He was very passionate about his work, what he was doing how he would do it. He made sure that I knew what to do however, everything work what he put in. I asked him about a survey because I really want to do I said I will call myself, but I’m so thankful that you guys got in touch with me so I can let you know the type of person that you sent to my house how wonderful he was how knowledgeable he was his personality. He was very warm friendly thank you guys again so much.

Response from owner

We're glad to hear about your positive experience with our technician, Mike Michael! Thank you for sharing your feedback.

May 22, 2026

May 15, 2026

Rosemarie Bracero

My very old water heater finally broke. I called Fenwick in the morning and by the evening had a new water heater installed. It was a complicated job because my house has old pipes but technician Jesse Thigpen overcame the challenge. He did a great job!

Response from owner

Thank you for your review, Rosemarie! We're thrilled Jesse overcame the pipe challenges and delivered same-day service for your water heater replacement.

May 15, 2026

May 14, 2026

Maria Harvey

Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.

Response from owner

Thank you for taking the time to share your experience with Kodie's hot water heater installation. We're glad his expertise and transparency exceeded your expectations.

May 15, 2026

May 14, 2026

Henry Wilkins

The technician was outstanding. He spotted the problem right away. He also recommended some services that I can do later on to extend the service of my water heater.

Response from owner

We greatly appreciate your feedback about our outstanding technician who quickly spotted the problem and provided helpful recommendations.

May 15, 2026

May 14, 2026

Linda Bennett

I liked that a photo of the technician was sent to me before he showed up. Fenwick was prompt with communications and the tech was on time. He was professional and informed me of what’s would take place. However, a permit from my county was required since it was a replacement ‘propane’ water heater. I was told no permit was necessary. So, a small bit of confusion on that. The total price in the written quote for everything was higher than expected. Other than that, I was impressed with the tech and the excellent prompt communication of Fenwick. I would call on them for a different need.

Response from owner

Your positive feedback means so much! We apologize for the permit confusion and pricing concerns. Thank you for recognizing our communication and professionalism.

May 15, 2026

May 12, 2026

K Wood

Cody was awesome. I have hot water again. Thanks Cody and Fenwick.

Response from owner

Your positive feedback is incredibly valuable. We're glad Cody was able to help you with your hot water. Thank you for choosing Fenwick Home Services.

May 12, 2026

May 7, 2026

Steve Jackson

This was my first time replacing a water heater. Cody was profesional and knowledgeable. He explained the options and equipment available. After installation he answered all my questions about maintenance and warranty. Highly recommend this company.

Response from owner

We are glad to hear Cody provided professional service for your water heater replacement. Thank you for recommending us, Steve!

May 7, 2026

May 5, 2026

J. Thomas Son

Our technician, Justin, was excellent! He fully explained the issues involved in the needed replacement of my very old water heater, gave me a reliable and reasonable estimate for the work, and then got busy and completed the job even sooner than I expected. He was also able to talk me through a possible installation of a water treatment system when I asked about that and could answer my questions about possible financing. I couldn't be happier!

Response from owner

We genuinely admire your positive feedback! Thank you for sharing your experience with Justin at Fenwick Home Services.

July 23, 2024

April 29, 2026

Arnold W

Fati Atlyari at Fenwick arrived at about 11:00am and he showed me the problems with my existing water heater and told me that it had to be replaced. Fati gave me an all inclusive price which was a little less than one I had gotten from another company. The job included a new 50 gallon electric water heater, installation and removal of the old heater. We had to wait about 90 minutes for the heater to be delivered but once it arrived Fati and his assistant installed the heater, showed me the features and gave me some tips about getting the best use of it. All in all , it was an easy install and now my wife and I have hot water for our showers. I would definitely use Fenwick for any other plumbing job in our house. Both people that came to our house were knowledgeable and very caring about the job.

Response from owner

Thank you for taking the time to share your experience! We’re so glad to hear that Fati and his assistant provided knowledgeable and attentive service throughout your water heater replacement. It’s great that everything—from explaining the issue to completing the installation and walking you through the new system—made the process smooth and stress-free. We truly appreciate your trust in Fenwick and your recommendation. Enjoy the hot water, and please don’t hesitate to reach out if you need anything in the future!

April 29, 2026

April 29, 2026

Fred Cipriano

Michael performed the annual service on my water heaters and discovered broken valves that needed replacement. He had the parts and got the job done in no time. My experience with Fenwick service techs is that they are prompt, knowledgeable and fairly priced. Every. single. time. Excellent service.

Response from owner

We greatly appreciate your feedback about Michael's excellent work on your water heaters. We value your continued trust in our service.

February 13, 2024

April 29, 2026

Jon-Michael Barquin

Great work by Michael on the water heater

Response from owner

We are grateful for your feedback! Michael takes pride in quality water heater work. Thanks for trusting Fenwick Home Services!

April 29, 2026

April 17, 2026

Melissa R.

James provided excellent service. He was able to replace my leaking water heater within hours and cleaned up the work area perfectly.

Response from owner

We're thrilled to hear that James provided excellent service and was able to replace your leaking water heater promptly. Thank you for sharing your experience with us.

April 20, 2026