All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
Sally McAtee
received coupon to waive dispatch fee. Rec'd estimate of $367 after arrival to replace shower cartridge (labor only). i had the part, rec'd from Moen. They lowered the price to $307. They completed the repair in one hour. the repair completed well, but rated '3,' as the cost of $300/hr was excessive.
Response from owner
September 2, 2025
Paul Haftel
We have used Fenwick twice. Both guys were very nice but mediocre at their job. The first time we had a toilet that would keeping running off and on, the flapper was problematic. A guy came out and replaced the flapper and showed me how to adjust it. He said I may need to adjust it because this may continue happening… nice fix. The running water kept happening. After our son flushed his iPods down the toilet I called Oakley Plumbing and he fixed the problems. The Fenwick plumber installed the flapper incorrectly. We were charged $150. Another time we used Fenwick we had an extremely clogged sink. The Fenwick plumber came out to fix the issue and he didn’t have a plunger… these guys literally have a plunger on their logo and this dude didn’t have one. In his defense he bought one and let us have it and showed me what to do if it happened again. He is the reason I’m leaving 3 stars instead of one because he was cool. His plumbing knowledge was subpar based on questions I asked him about different issues. Definitely not going to use Fenwick ever again. Call Oakley Plumbing. You may need to wait a little longer but they know their stuff.
Response from owner
January 27, 2025