Fenwick Home Services

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All reviews

999 verified reviews, 4.8★ average, sorted by most recent.

Showing 12 of 2 3-star reviews.

September 1, 2025

Sally McAtee

received coupon to waive dispatch fee. Rec'd estimate of $367 after arrival to replace shower cartridge (labor only). i had the part, rec'd from Moen. They lowered the price to $307. They completed the repair in one hour. the repair completed well, but rated '3,' as the cost of $300/hr was excessive.

Response from owner

Your feedback has been noted. We understand your concern about pricing. We appreciate you noting the quality repair work completed.

September 2, 2025

January 27, 2025

Paul Haftel

We have used Fenwick twice. Both guys were very nice but mediocre at their job. The first time we had a toilet that would keeping running off and on, the flapper was problematic. A guy came out and replaced the flapper and showed me how to adjust it. He said I may need to adjust it because this may continue happening… nice fix. The running water kept happening. After our son flushed his iPods down the toilet I called Oakley Plumbing and he fixed the problems. The Fenwick plumber installed the flapper incorrectly. We were charged $150. Another time we used Fenwick we had an extremely clogged sink. The Fenwick plumber came out to fix the issue and he didn’t have a plunger… these guys literally have a plunger on their logo and this dude didn’t have one. In his defense he bought one and let us have it and showed me what to do if it happened again. He is the reason I’m leaving 3 stars instead of one because he was cool. His plumbing knowledge was subpar based on questions I asked him about different issues. Definitely not going to use Fenwick ever again. Call Oakley Plumbing. You may need to wait a little longer but they know their stuff.

Response from owner

Thank you for sharing your concerns. We take your feedback seriously. Please feel free to reach out to us at (904) 490-7003 to discuss further.

January 27, 2025

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