Fenwick Home Services

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All reviews

999 verified reviews, 4.8★ average, sorted by most recent.

Showing 150 of 931 5-star reviews.

March 6, 2026

thomas stanley

The service tech was very knowledgeable and professional. He did a great job. I recommend his services anytime!! Thanks

Response from owner

Your review is appreciated! Thank you for recognizing our tech's knowledgeable and professional service. We're glad he did a great job for you.

March 9, 2026

March 5, 2026

mike filipkowski

Total seem less process from first call, scheduling ( tech showed up within a few hours!!), and technician was knowledgeable and courteous and fix my issue. Great job by the entire Fenwick Team.

Response from owner

Thank you for taking the time to share your experience with our seamless process and knowledgeable technician, Mike!

March 5, 2026

March 4, 2026

Brittany Fudge

I’m very happy with the service I received from Fenwick today. We had a leaking spigot, and they had someone out within 24 hours to fix it. The technician arrived during the scheduled window, and I appreciated receiving a text beforehand with his name and photo so I knew who to expect. Brendan cleaned up the area well afterward and was very friendly throughout the process.

Response from owner

Thank you for your review, Brittany! We're happy Brendan provided excellent service and fixed your leaking spigot quickly.

March 5, 2026

March 3, 2026

Reba Tyrrell

Excellent service reasonable price Fenwick does all our ac, plumbing and now electrical service

Response from owner

We are honored to serve your AC, plumbing, and electrical needs. Your trust in our service means everything.

March 3, 2026

March 2, 2026

Mike Middleton

Quick and professional service at a fair price.

Response from owner

Thank you for the 5-star review! We’re glad to hear you received quick, professional service at a fair price. We appreciate you choosing us and are here whenever you need us!

March 3, 2026

March 1, 2026

Jan Peer

I contacted Fenwick to unclog my shower drain. Cody came but after many attempts was not able to clear. He requested his manager Craig R. to come and give his assessment. Craig R. sent a senior tech member to try to clear. Dale W. arrived on time and cleared drain in less than 30 minutes. He was professional, polite, respectful of property and informative. I would definitely recommend company to others.

Response from owner

Your positive feedback is incredibly valuable. We're glad Dale was able to resolve the issue efficiently. Thank you for sharing your experience with Fenwick Home Services.

March 2, 2026

February 26, 2026

Diane R

Danny & Colin were excellent. This was a challenging job-hanging a heavy chandelier from a 20 ft ceiling. Danny explained everything, checked everything for safety. Both men were friendly, professional and meticulous in their work.

Response from owner

We are happy to hear Danny & Colin provided excellent, professional service on your challenging chandelier installation!

May 31, 2024

February 26, 2026

Magi Foster

Matthew arrived on time, immediately accessed what needed to be done and took the time to discuss a future visit for more work. He was professional, communicated very well, did the job and was very respectful of me, my home and even watching out for my fur babies to not get outside. Thank you Matthew!!!

Response from owner

Thank you so much for your thoughtful review! We’re glad to hear that Matthew arrived promptly, assessed the work right away, and took the time to walk you through what may be needed on a future visit. His professionalism, communication, and respect for your home—and your fur babies—are exactly the qualities we strive for. We truly appreciate you sharing your experience, and we’ll be sure to pass along your thanks to Matthew. If you need anything else, we’re always here to help!

February 27, 2026

February 26, 2026

lisa gartman

We were very pleased with this company. Our Technician Cody was skilled and did a wonderful job. The timing of everything was wonderful. We have a special needs son and everything was installed in a timely manner. We highly recommend this company!!

Response from owner

We deeply cherish your feedback about Cody's skilled work and timely installation for your family's needs.

February 27, 2026

February 24, 2026

Bonita Diamond

Arrived in slotted time. Very professional. Kind. And helpful.

Response from owner

Thank you for taking the time to share your experience. We appreciate your kind words about our professional service.

February 25, 2026

February 21, 2026

Camper Special

Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!

Response from owner

Thank you for your review! We're glad Andrew delivered quick, quality work and stayed on time. His honest approach means everything to us.

February 23, 2026

February 21, 2026

Kay Morrison

Repairman was courteous and did a good job. Worked late until repair completed.

Response from owner

Thank you for your wonderful feedback! We appreciate you recognizing our repairman's dedication to completing your repair.

February 23, 2026

February 21, 2026

Pamela Walker

Plumbing services, Andrew is professional and offered options for addressing our problem. He provided up front pricing transparency for each option. Work areas were left clean and tidy.

Response from owner

Thank you for your wonderful feedback, Pamela! We're pleased Andrew provided professional service with clear pricing transparency and left everything clean.

February 23, 2026

February 20, 2026

curtis

The technician that helped us Kodie was very professional and courtesy. He did an outstanding job and we are very pleased with his work.

Response from owner

We greatly appreciate your feedback about Kodie's professional and courteous service. We're pleased his outstanding work met your expectations.

February 23, 2026

February 20, 2026

Bob Hoffman

Technician Cody was outstanding. Very knowledgeable and skilled. He explained the issue with my tankless water heater, thoroughly answered my questions. Very patient and I never felt rushed or pitched to make decisions. Great job

Response from owner

We are thrilled to hear Cody provided outstanding service! His knowledge and patience with your tankless water heater issue reflects our commitment to excellence.

February 20, 2026

February 18, 2026

wayne williams

Second time I used Fenwick. This time to flush tankless water heater. Tech. Frank was excellent and very professional. I give him and the company 5 stars.

Response from owner

We are delighted to hear Frank provided excellent service for your tankless water heater flush. Thank you for trusting Fenwick again!

August 21, 2025

February 17, 2026

Victoria Gould

Very professional but the phone appointment service gave me the wrong pricing info.

Response from owner

Sorry for any inconvenience with the pricing info. We appreciate your professional feedback and will address this. Please contact (904) 490-7003.

February 19, 2026

February 17, 2026

Timothy Dozier

Fenwick is great, they call me every year right on schedule and schedule me really quick to take care of my tankless water heater. The technician that came, Steve, he was very polite and knowledgeable.

Response from owner

We greatly appreciate your positive feedback, Timothy. Thank you for sharing your experience with Fenwick Home Services.

March 24, 2025

February 16, 2026

BCrown_973

Tim came out to repair a broken pipe in our yard. He identified the issue immediately and gave us the price upfront. The repair was done faster than I expected. I was pleasantly surprised

Response from owner

We are happy to hear Tim identified the issue immediately and completed the repair faster than expected!

February 16, 2026

February 15, 2026

liyu pianwen

Highly recommend Rafael Serrano from Fenwick Services! He helped us install a new water heater and the entire process was professional. Five-star service all the way!

Response from owner

Thank you immensely for your kind words about Rafael Serrano from Fenwick Home Services! We appreciate your recommendation and are glad to hear about your positive experience with the water heater installation.

February 16, 2026

February 15, 2026

Carol Crane

Michael Underwood did a wonderful job. It was polite, fast, clean, neat, and friendly.

Response from owner

Thank you for taking the time to share your experience with Michael Underwood at Fenwick Home Services. We are thrilled to hear about the wonderful job he did for you.

February 16, 2026

February 13, 2026

Valerie Cutlar

They came right out when I lost cold water and their technician Kodie was just fabulous!! Kodie is knowledgable and very nice and friendly. We felt properly taken care of charged fairly and will be using them with all our needs moving forward. We received estimates on more work and are planning upgrades now.

Response from owner

We are ecstatic to hear about your positive experience with Kodie! Thank you for trusting Fenwick Home Services with your plumbing needs.

February 16, 2026

February 12, 2026

Willie Moore

Mr. Brenden was excellent. He ensured me he would find the leak. I had 2 other companies tell me they could not find a leak, but I continued to see water coming down the side of my house. Thank you Fenwick. Highly recommend.

Response from owner

We are privileged to hear Mr. Brenden found your leak when others couldn't. Thank you for recommending Fenwick!

February 13, 2026

February 11, 2026

Kevin O'Hare

We had a great experience with Fenwick today. Outstanding service. On time, kind and all our needs were met

Response from owner

We are thrilled to hear about your great experience! Thank you for recognizing our outstanding service and team.

February 12, 2026

February 11, 2026

John O'Neil

Nathan was great! My garbage disposal decided to self-destruct and was leaking under the cabinet. I set up an appointment on the website at 9:30pm. They had a plumber out by noon the following morning. I had already bought a new disposal "just in case". Hd inspected my old unit. A blade had chipped and grinded the gears. He removed the old unit & installed the new one in about an hour from start to finish. Great job!

Response from owner

We are grateful Nathan provided excellent service! Quick response time and professional installation made all the difference.

February 12, 2026

February 11, 2026

John Somar

Spoke to them on the phone about a rusted leaking water heater. Tech was out by around 1 or 1:30p to give a quote. In the new water heater was installed ready to go but about 5:00 p.m. that day. That's what I call service and the technician is awesome to work with.

Response from owner

Thank you for taking the time to share your experience! We're thrilled our technician provided such quick, awesome service on your water heater installation.

February 11, 2026

February 11, 2026

Phil Gatzke

Ben was professional, personable and communicative. Repairs were well and work better than before.

Response from owner

Your positive feedback about Ben's professional work means so much. We're thrilled repairs exceeded expectations!

February 11, 2026

February 10, 2026

Phillip Twine

The tech that came to my home did an EXCELLENT job. Highest compliments. He explained, showed me the problem and FIXED IT

Response from owner

Thank you for your wonderful feedback, Phillip! We're honored our tech explained, showed, and fixed your problem excellently.

August 14, 2025

February 9, 2026

promise giacometti

michael did a great job working on the water softener and kitchen sink, very friendly and educating!

Response from owner

Thank you immensely! Michael's friendly service and education on your water softener and kitchen sink work means everything.

February 10, 2026

February 9, 2026

Allison Smith

The service was quick prompt, and the price was reasonable. I showed the technician where I was having an issue and he quickly told me what he could do and how much it would cost me. I would recommend this company again as well as I would use them again.

Response from owner

We are glad to hear our technician provided quick, prompt service at a reasonable price. Thank you for recommending us!

February 10, 2026

February 7, 2026

Marsha Hood

Due to the cold weather in Jacksonville,Florida recently , we discovered several broken water pipes. The Technician, Andrew Mitchell, was prompt in keeping our appointment. He diagnosed the problem and went to work immediately. He expertly repaired the broken damaged pipes and temporarily fixed the drywall. He assured me the company would be reaching out on Monday complete final drywall replacement. Andrew displayed confidence in his work. Thank you to the Fenwick team and Andrew for getting the leaks fixed promptly without damage to the walls.

Response from owner

We're pleased to hear about your positive experience with Andrew and our team at Fenwick Home Services. Thank you for sharing your feedback!

February 9, 2026

February 7, 2026

Kalynn Brown

we had an emergency leak and our tech was efficient fast and really knew his stuff! We appreciate the work you did today!

Response from owner

We are delighted to hear about your positive experience with our services. Thank you for sharing your feedback!

February 9, 2026

February 7, 2026

Aida Monahan

Actually yes, the technician exceeded my expectations. Everything was organized for my convenience, they work on weekends too. I received a text when technician was on his way. Whatever other companies told me about my AC turned out not to be true, no mold inside, just water stains I wiped myself with paper towel. I don’t need to install anything else outside either. Overall I was very pleased with professionalism of the technician and I can highly recommend Fenwick company for your AC needs. Definitely going to work with them!

Response from owner

We are thrilled to hear that you had a positive experience with our technician and that we were able to exceed your expectations. Thank you for recommending Fenwick Home Services for your AC needs. If you ever need assistance in the future, don't hesitate to reach out to us at (904) 490-7003.

February 19, 2024

February 7, 2026

Lance Beck

Patrick was outstanding. Second time he did a job and we are very happy.

Response from owner

Your positive experience with Patrick is greatly appreciated. Thank you for sharing your feedback.

February 9, 2026

February 6, 2026

Ervin Dine

Great service the tech came out and quoted a reasonable price. He waited until the part came did outstanding job and all while explaining everything. I always use them and will continue to do so-as they have great service.

Response from owner

Thank you for your review, Ervin! We appreciate your continued trust in our reasonable pricing and outstanding service.

February 6, 2026

February 5, 2026

Nancy Bowen

Justin did a great plumbing job and did it very quickly.

Response from owner

Thanks Nancy! We're thrilled Justin delivered excellent plumbing service quickly. Your feedback means everything to us.

February 6, 2026

February 5, 2026

Kevin Zehler

Great service Patrick did a great job. Thanks

Response from owner

We are pleased to hear Patrick provided great service. Thanks for choosing Fenwick Home Services!

February 6, 2026

February 5, 2026

Kierstin Beaumont

Needed these guys in a pinch. Very helpful and they took care of my burst pipe.

Response from owner

We are delighted to help with your burst pipe emergency. Thank you for trusting us in your time of need.

February 6, 2026

February 5, 2026

Jordan Hull

We had Zack come out and inspect our plumbing. You can tell Zack has been in the profession for sometime. He’s extremely knowledgeable and professional.

Response from owner

Thanks Jordan! We're proud of Zack's knowledge and professionalism. Your feedback about his expertise means everything to us.

February 5, 2026

February 5, 2026

SHAWN FERRIS

We walked through the repairs and I was given an itemized invoice before repairs were started. They were courteous and friendly.

Response from owner

Thank you for highlighting our transparent process and courteous service. We appreciate your trust in Fenwick Home Services.

February 5, 2026

February 4, 2026

Patricia Rodgers

Brendon Finch was extremely professional and went out of his way to help my Mom with multiple plumbing issues. We truly appreciate all he did for her. He’s a wonderful young man!!!

Response from owner

We are thrilled to hear Brendon provided professional service for your Mom's plumbing issues. Thank you for appreciating his dedication.

February 5, 2026

February 4, 2026

Daryl Drott

Prompt and efficient very satisfied with plumbing work will use next time we have a problem

Response from owner

We greatly appreciate your feedback! Happy our prompt, efficient plumbing work satisfied you. We look forward to helping again.

February 5, 2026

February 4, 2026

Shelley Dickerson

I had a corroded flex line o my tankless Water heater and Had Fenwick come out to assess. Jesse and his partner were very courteous and explained what needed to be done and got the job done. They were thorough and My system is now good as new. I had the system flushed as well which saved me another appointment. I was very satisfied with the appointment process and customer service leading right up to the appointment.

Response from owner

We are happy to hear Jesse and his partner provided thorough service on your tankless water heater repair and system flush.

February 5, 2026

February 3, 2026

Joe Mac

The Technician Cody arrived on time and worked thoroughly to figure out my issue. He then did an excellent job explaining what was causing the problem and next steps for resolving it. He worked quickly and efficiently to get everything back in working order. You can tell he is extremely knowledgeable and one of the best technicians we have had the pleasure of working with. Highly recommended!

Response from owner

Your positive feedback about Cody's thorough work and excellent explanation means everything to us. We're thrilled he resolved your issue efficiently!

February 4, 2026

February 3, 2026

Lakysha Wiggs

My pipe burst, called the company and it was replaced the next day. Awesome service and I will be working with them for ALL my future plumbing needs oh! The price was hella reasonable!

Response from owner

We deeply cherish your trust in us for your burst pipe emergency. Thank you for choosing us for your future plumbing needs!

February 4, 2026

February 3, 2026

jonathan tillman

Patrick was fantastic. He did a great job very efficiently.

Response from owner

We are ecstatic to hear Patrick provided fantastic, efficient service. Thank you for recognizing his great work!

February 3, 2026

January 30, 2026

Patricia Bell

Frank came to my house to check my water heater. He was very thorough and knowledgeable. He did a great job.

Response from owner

We are pleased to hear Frank was thorough and knowledgeable with your water heater service. Thank you for your feedback!

February 2, 2026

January 29, 2026

Jessica Hazelwood

Always amazing service and so friendly. They do an amazing job with good prices!!

Response from owner

Thank you for your kind words about our amazing service and friendly team, Jessica!

January 29, 2026

January 29, 2026

Elvin Fowlkes

Showed up on time very knowledgeable quick made repairs and on the way

Response from owner

We're glad to hear about your positive experience with our services. Thank you for taking the time to share your feedback.

January 29, 2026

January 29, 2026

John Fechter

Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale

Response from owner

We're delighted to hear that Dale was able to help your mother with the plumbing issue. Thank you for sharing your experience with us!

January 29, 2026

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