All reviews
198 verified reviews, 4.7★ average, sorted by most recent.
Julia Fogg
We had Waychoff out last year to replace our AC so when we need someone to help with our plumbing we knew we were going to use Fenwick. The tech, Matt, that came out was amazing and went above and beyond when he had to cut out our old garbage disposal to replace it. He was able to replace the disposal and all the lines under our kitchen sink in just 2 hours. We will definitely be calling them again for any of our home service needs.
Ray Maillo
Danny Morrison is probably the best electrician I’ve seen operate in a while. He knew his stuff and was the upmost professional. Great, clean work and outstanding customer service. If you need electrical work ask for him, you won’t be disappointed!!
Kenneth Gentile
No written review
Murray Westley
Fenwick plumbing (Matthew) fixed my toilet in minimum time. The technician showed up on time, was very professional and customer focused. Highly recommend Fenwick Plumbing for all of your plumbing needs.
Joe Nuetzi
Fenwick repaired an outside faucet that was damaged by lawn company and had caused major flooding in our home. They were prompt and repaired quickly. Due to slow flowing water they had to return and found a valve was not completely turned back on. No additional charges. The employees were friendly and polite both times. We will continue to use them for plumbing electrical and air conditioning.
Sammie Stirks
Frank and Gabriel were very pleasant and efficient. I bought my own water heater and they did the . They Arrive timely and completed the work efficiently and answered all questions. Overall greatest experience and highly recommend.!
Deborah Gilliard
Communication and service were all great and made the appointment stress free. Danny was personable, polite while remaining professional and very knowledgeable. He went above and beyond to explain even the small details making sure I understood everything to make informed decisions.
Laura Muehrcke
Steven was great, took care of everything we needed done in a timely and professional manner!
Sean Walsh
No written review
Jacqueline Kern
No written review
Jerry Walter
Fadi Atlyari The technician who did the job was fast and efficient. Very professional, he did an amazing job and I would highly recommend Fenwick Waychoff's to anyone who needs plumbing work done very great job! Thank you! JRWalter.
Fonya Slord
I had Danny Boy come to My home and complete an electrical inspection. And oh my word I was blown away what a lovely person, he was sweet and kind and cared about my electrical system. He showed me some resolutions and educated me on whole home surge protectors. I will highly recommend this company and this employee to everyone I know!
Amy Sutemeier
I think most people whose AC goes out on a Friday afternoon would prepare to spend the weekend sweating and miserable. Not the case with Fenwick Waychoff! I got a same-day appointment and Kevin worked on that HVAC system till 10:30pm! I won’t have to resort to sleeping on the kitchen tile floor to stay cool! He fixed it! I’m so incredible thankful! This is above and beyond the call of duty! No comparison- ⭐️⭐️⭐️⭐️⭐️⭐️⭐️<br><br>I need to add another review because Fenwick Waychoff also fixed our electrical issues this morning. I now have air conditioning and a working circuit breaker in the garage! Danny Morrison came to the rescue first thing on a Saturday morning. He was outstanding! He saved me hundreds of dollars getting the power issue repaired so I don’t have to throw out all of the food in the garage fridge and freezer. Professional, polite, and a genius with electrical issues. Thank you so much! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Staci Cleveland
The best service, honest, reliable & not trying to just take your money. I will only use their services moving forward. Danny was incredible to communicate with & explained the issues in a way I could understand (I do not speak electrical) - cannot recommend more! Thank you. 🙏🏻
Joe Dominiak
Dale was excellent. He was very professional, helpful, knowledgeable and communicated well. It was because of Dale that they won the job. He did a great job with the install and left our house clean and tidy! Highly recommend Fenwick and Dale!!
Monique Chappill
Sean was amazing! My HVAC went out and stopped working unexpectedly last night. He located the root cause and immediately got to work. We are so grateful that Sean was able to get us up and running! Thanks for your expertise Sean!
Janice Ozer
Edgardo Torres he is smart, efficient and very nice. A good communicator. My house was struck by lighting. I had no power. He figured out the problem. I needed a whole new main big breaker in the box on street where JEA equipment is. He wasted no time. He had to go to home office pickup the breaker. In no time he had my power working!!!!
JUDY CROSS
We called to have the temperature of the hot water reduced. The technician arrived on time and called before he came. He showed my husband how he made the changes which was great. Now we know how to change it on our own if necessary. Fortunately the tank was under warranty so there was no charge. Great service.
Cathy Talbot
Brandon did an excellent job taking care of our AC system and went above and beyond to make sure things were taken care of the same day ! Brandon was very kind and knowledgeable and I highly recommend him as a technician in your home.
Susan Richter
Fadi, Jacob, Elijah and Justin did a great job replacing my pipe. When Fadi put his camera down the line to see what the problem was he let me see it on the screen. It was very obvious my approximately 64 year old pipe needed to go. They were all very respectful of our property and cleaned up afterwards.
Mary Heicher
The guys have worked really hard to get my plumbing functioning correctly. They were fast careful and cleaned up everything. I would highly recommend them. Dale was my last tech. He was amazing. His helper was quick on the ball too.
David Butler
In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required.<br>D. Butler
John Beamer
The two technicians were very professional, efficient and hard working. They quickly accessed the issue at hand. They effectively communicated very reasonable expectations for the repair. I would recommend them to any friend or family members to help assist with similar issues. If I have additional issues I would welcome the opportunity to work with your team in the future.
Joe Chapla
Tim was very professional.....he got me a fair price on my new hot water tank......job was done very neat and clean. Couldn't ask for anything more!!
Nancy Silverman
Dale was fantastic. He explained all the work he was going to do and made sure I understood it all before he started. He was very nice and respectful. The work was top notch. I felt the price I paid was very reasonable. I highly recommend Fenwick.
Cheryl “Cher” Olds
Dale was amazing! 🙌 He was super nice and professional. He explained everything, and made sure we understood everything he was doing every step of the way. He worked quickly and efficiently and cleaned up when done. We had leaks due to old plumbing and fixtures, and he fixed it right up. No more leaks and the new fixtures look fantastic! Couldn't be happier. 😁
Mark Brown
Awesome service again! Kodie fixed the shower quick and at a reasonable price.
Savannah Lacy
Plumber came by and fixed our issue very quickly. Taught me some things too on how to read our water meter.
Angela Gillis
My service person Sean Haynes was excellent! He was very professional. He provided explanations of the service and answered all my questions! Very pleasant!
Megan Stokes
Fenwick did it again!! Rafael Serrano was professional, knowledgeable, and very helpful! He installed a new hot water heater in a few hours and even came out on a Sunday!<br>Thank you so much!
Camper Special
Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!
jasmine313404
Sean H was outstanding ! I bought a 1960s house and are sorting through all the things from previous owners. I noticed our electrical bills spiking so called Casteel to evaluate along with some items on our inspection report. I have an older unit but Sean was able to implement some changes to make it more efficient until we were ready to install a newer unit sometime in the next few years. He was very precise, professional and even wore shoe covers to not track dirt In the house. I signed up for the annual membership to have my hvac, humidifier inspected twice a year to keep all items in tip top shape. Thanks Sean!
Ghetto Surfboards
Fadi crushed it! Knocked out three bathroom faucets and six valves without any issues and in great time. One major bonus that we didn’t foresee is that we now have incredible water pressure in the master bathroom.<br><br>Huge thanks to Fadi for making it happen!
Michael Hamm
I needed a new water heater so I called Fenwick before lunchtime and the technician arrived at my house shortly before 2:00p.m. and the installation was completed before 3:30p.m. Wow! Quick & Easy. The operator even offered me a coupon over the phone which I was able to use to reduce the cost of installation. They hauled off my old tank and cleaned their work area before they left. I'm very happy with their work.
Levicia Smith
Andrew was exceptional. He explained everything well and answered all of my questions.
Harriet Brown
James P is an excellent professional technician. It didn't taken him long to troubleshoot the issue. He nformed me of the problem and resolution then offered me two detailed options. I chose to replace and install a new water softener system.
steven gilbert
Mike and MikeJr were great in every aspect of their job. I wouldn’t hesitate to ask for them again if needed for another job. Outstanding!
Kevin Foster
Fenwick helped us when we were in a bind and can't thank them enough. Our plumber was Josh S and he went above and beyond. Really appreciated his demeanor, honesty, and patience. Would use Fenwick again!
Kristin H
Kodie was fantastic, knowledgeable, professional, and mindful of keeping everything clean. So grateful for all of his help and my issue was completely resolved (and quickly, as well!). Thank you, Kodie and Fenwick!
Lucy Yelton
Tim was great and very knowledgeable! He explained everything really well and did an amazing job!
Mackenzie Eubank
Tim was great! Super helpful and very kind.
Stacy Hauseman
No written review
Linda Svejkovsky
Air conditioning stopped working. Set up appointment online and Kevin, our technician, fixed the unit-condensation line had a blockage. Kevin was great. He was very polite, knowledgeable, and thorough. Showed and explained pricing after finding the problem. Fixed the unit and cleaned up afterwards. I would definitely recommend.
Glenn F
Fadi very helpful and made sure everything was correct before leaving. Definitely five-star rating.
Lea Berry
We had an emergency with a major leak. They arrived very quickly after my call in and completely finished everything very efficiently and timely. The plumbers that came out were knowledgeable and knew exactly what to do and they were both in good spirits/very friendly. They made a terrible morning turn into a better day!
Carol Spear
Sean Haynes was the most patient, knowledgeable and professional HVAC Professional I have encountered in all my years as a real estate agent. Great work and problem solved🙌🏾
tommy oristian
***SHOULD HAVE BEEN MY FIRST CALL***<br>Lost power on a summer day and called Snyder to help fix an issue with my whole home circuit breaker. The tech who arrived from them was nice and professional, but was clearly being pushed by his higherups to over sell us on services, to include purchasing an entire new HVAC system to the tune of 24k dollars.<br><br>My system and house are less than 7 years old (even though it is a DR Horton). Sounded fishy to replace the whole system this quickly so we called up Fenwick Waychoff for a second opinion at 6pm on a Thursday. Mr. Melendez promptly showed up the next morning at 9:30 when I was given a range of 10am to 2pm. He got to work immediately and diagnosed a slightly weak capacitor that would only take 30 minutes to replace. He took what I was quoted to be a multi-thousand dollar repair and brought it down into the hundreds. He completed some other optional work for me and had the cool air running before noon. He was fast, professional, and saved me thousands of dollars. Happily signed up for the yearly membership.<br>***WOULD GIVE 6 STARS IF IT WAS AN OPTION***
Michael Marcone
Technicians were excellent!! Best I have used! Very polite, professional and efficient.
Sherry Smith
Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!
Jamal Agnew
Received a routine water heater flush and the technician was very efficient.