Topic
Plumbing Services
97.9% positiveAcross 198 reviews of Fenwick Home Services in St. Augustine, FL, plumbing services appears in 48 reviews (97.9% positive), from 2026-04-17 through 2026-09-01.
Key findings
Plumbing Services mentioned in 48 of 198 reviews (24.2%)
97.9% of Plumbing Services reviews are 4 or 5 stars
Average rating in Plumbing Services reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
75%36 mentionsTechnical Knowledge & Expertise
65%31 mentionsProblem Resolution & Effectiveness
35%17 mentionsCourtesy & Friendliness
35%17 mentionsCommunication & Updates
35%17 mentionsPunctuality & On-Time Service
27%13 mentions
Reviews mentioning plumbing services
Julia Fogg
We had Waychoff out last year to replace our AC so when we need someone to help with our plumbing we knew we were going to use Fenwick. The tech, Matt, that came out was amazing and went above and beyond when he had to cut out our old garbage disposal to replace it. He was able to replace the disposal and all the lines under our kitchen sink in just 2 hours. We will definitely be calling them again for any of our home service needs.
Murray Westley
Fenwick plumbing (Matthew) fixed my toilet in minimum time. The technician showed up on time, was very professional and customer focused. Highly recommend Fenwick Plumbing for all of your plumbing needs.
Joe Nuetzi
Fenwick repaired an outside faucet that was damaged by lawn company and had caused major flooding in our home. They were prompt and repaired quickly. Due to slow flowing water they had to return and found a valve was not completely turned back on. No additional charges. The employees were friendly and polite both times. We will continue to use them for plumbing electrical and air conditioning.
Jerry Walter
Fadi Atlyari The technician who did the job was fast and efficient. Very professional, he did an amazing job and I would highly recommend Fenwick Waychoff's to anyone who needs plumbing work done very great job! Thank you! JRWalter.
Joe Dominiak
Dale was excellent. He was very professional, helpful, knowledgeable and communicated well. It was because of Dale that they won the job. He did a great job with the install and left our house clean and tidy! Highly recommend Fenwick and Dale!!
Susan Richter
Fadi, Jacob, Elijah and Justin did a great job replacing my pipe. When Fadi put his camera down the line to see what the problem was he let me see it on the screen. It was very obvious my approximately 64 year old pipe needed to go. They were all very respectful of our property and cleaned up afterwards.
Mary Heicher
The guys have worked really hard to get my plumbing functioning correctly. They were fast careful and cleaned up everything. I would highly recommend them. Dale was my last tech. He was amazing. His helper was quick on the ball too.
David Butler
In Callahan Florida, Youn Lopez completed my Daikin AC and HVAC's first annual maintenance checkup. Very professional service. Youn answered or explained all of my questions about the maintenance services being performed. I now know that Waychoff and Fenwick have merged, adding plumbing and electrical. I asked Yaun about their plumbing services's ability to install a flash water heater under my sink. He assured me that Fenwick could handle any plumbing and electrical work required.<br>D. Butler
Cheryl “Cher” Olds
Dale was amazing! 🙌 He was super nice and professional. He explained everything, and made sure we understood everything he was doing every step of the way. He worked quickly and efficiently and cleaned up when done. We had leaks due to old plumbing and fixtures, and he fixed it right up. No more leaks and the new fixtures look fantastic! Couldn't be happier. 😁
Mark Brown
Awesome service again! Kodie fixed the shower quick and at a reasonable price.
Savannah Lacy
Plumber came by and fixed our issue very quickly. Taught me some things too on how to read our water meter.
Camper Special
Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!
Ghetto Surfboards
Fadi crushed it! Knocked out three bathroom faucets and six valves without any issues and in great time. One major bonus that we didn’t foresee is that we now have incredible water pressure in the master bathroom.<br><br>Huge thanks to Fadi for making it happen!
Harriet Brown
James P is an excellent professional technician. It didn't taken him long to troubleshoot the issue. He nformed me of the problem and resolution then offered me two detailed options. I chose to replace and install a new water softener system.
Kevin Foster
Fenwick helped us when we were in a bind and can't thank them enough. Our plumber was Josh S and he went above and beyond. Really appreciated his demeanor, honesty, and patience. Would use Fenwick again!
Lea Berry
We had an emergency with a major leak. They arrived very quickly after my call in and completely finished everything very efficiently and timely. The plumbers that came out were knowledgeable and knew exactly what to do and they were both in good spirits/very friendly. They made a terrible morning turn into a better day!
Sherry Smith
Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!
Mark D.
Had them come to fix a clogged sink drain line that has been a problem due to past re-plumb with funky pipe angles. What should have been straightforward took much longer than expected, but they kept at it, called in backup and got it fixed. They even cleaned up more than expected after having to remove a bunch of stuff below the sinks. I've used Fenwick for years and they always do a great job.
JOHN OBRIEN
Dillon and Sean provided excellent service for our shower remodel. The new walk-in shower turned out great. The plumbing team was incredibly professional, arriving right on time, keeping the workspace spotless, and handling all the custom piping without a single hitch. We couldn't be happier with the quality of their craft and will definitely be calling them for our next project.
dawn parisi
We live in orange county park Florida, Rafael Serrano was our technician, he was very polite and knowledgeable, down to earth guy,. Definitely would use him again for future plumbing projects
James Martin
He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance
Response from owner
April 29, 2026
Margaret Henderson
Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!
Kalyan Kattamuri
Charged reasonable. Andrew, the technician was knowledgeable and did a great job with connecting gas line to the grill and testing it. They went above and beyond and added an additional shut-off that was more accessible to make it safe for me.
Kaliyma Rooks
Rafael Serrano is absolutely awesome!!! Calling a plumber is never an enjoying experiences, but Rafael was quick, knowledgeable and extremely professional. A great advocate for the company; thank you again!
Maria Crosby
I had a great experience with Fenwick Plumbing thanks to Rafael Serrano. He was professional, knowledgeable, and incredibly helpful from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. His attention to detail and friendly attitude made the entire experience stress free I truly appreciate his excellent customer service and high quality work. I highly recommend Fenwick Plumbing, and if you have the chance to work with Rafael Serrano, you’ll be in great hands.<br><br>Thank you,<br>Maria Montoya (Crosby)
Josh Albright
Frankie was super professional and does a great job. His positive attitude and willingness to answer questions was much appreciated. 100% my preferred plumber for all my projects.
Sub Cultured
⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!
Dr. Melissa B Jordan
Cody Kauffman was highly skilled, excellent communicator and very professional. He has done multiple plumbing projects for us. I highly recommend him. I would give more than five stars if I was able.
Victoria Hartwell
We've been using Fenwick for all of our plumbing needs for over two years, after a disappointing experience with another local company. The difference has been night and day! Cody has handled every service call, and he is consistently professional, courteous, and punctual. He takes the time to do the job right and always leaves our home even cleaner than he found it. It's rare to find someone who is so reliable and takes such pride in their work. We couldn't be happier with the service we've received and highly recommend Fenwick. Five stars!
Jacksonville Acupuncture Clinic
Cody Kauffman was excellent and very professional. Installed facet and reverse osmosis filter.
Shannon
Matt Atnip and his partner Caleb did a great job installing my water heater and new toilet. Matt was very knowledgeable and was able to educate me on what needed to be done. I appreciate his honesty and all the work he did! I highly recommend Matt and Caleb!
Mark Stitchalk
No matter what service I'm in need of, whether it's for plumbing, electrical or air conditioning, I always get the best of the best service - hands down! The two plumbing gentlemen here today were outstanding ! Not only professional but very personable as well. Need service? Don't delay. Call Fenwick today. You'll be very happy you did! Thank you. Mark
Michael T
Highly recommend. I’ve used Fenwick for multiple plumbing issues at various properties over the last year. Pricing has always been fair and service is top-notch. They’ve become my go to plumbers, I don’t even bother shopping around anymore. As a homeowner and property manager, one of the things they do that I really appreciate is their technicians take the time to show me (I’m very much not a plumber!) what they’re doing and teach me a little bit about what’s happening behind my walls. Shoutout to Dale who’s been on a few service calls for me now and is always great to work with.
Response from owner
May 18, 2026
Steven Talbot
$304 to replace a $7 flapper in each of two toilets for two senior citizens. How can you people look at yourselves in a mirror.
Response from owner
May 21, 2026
Debbie M
I had a water leak outside fixed and the plumber did a great job. I was thankful to get quick service on a Saturday. Thanks Fenwick!
Response from owner
May 18, 2026
Steve Silk
2 sink cutoff valves
Response from owner
May 18, 2026
Carolynn Walker
Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .
Response from owner
May 18, 2026
suaznne gere
Highly recommend Fenwick staff is very courteous and respectful Matthew was my plumber very good at what he does knowledgeable and experienced also spoke with two managers Travis and Craig very kind and knowledgeable and experienced all the way from the first call to quote an initial job all the way till the end returned all my calls and texts quickly very impressed answered all my questions and ease my mind awesome job guys very important job y'all do very very grateful thank you
Response from owner
May 18, 2026
Debbie Yurkowski
We had a garbage disposal installed. Fadi Atlyari was very friendly and provided information on how to clean the disposal as well as tightening it up if needed. He worked efficiently and cleaned up where needed. He also provided information in regards to a water heater and water softener. I highly recommend Fenwick for plumbing. And ask for Fadi!
Response from owner
May 11, 2026
ryan goltry
Very professional, quick service, Ben was the plumber and did a great job. Much appreciated.
Response from owner
May 11, 2026
Juan Celis
I had a disposal replaced this morning. Dale was at my house on time and conducted himself in a very professional way. He was quick, efficient and respected out place. I would recommend Fenwick for all your plumbing needs.
Response from owner
May 11, 2026
H R
Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.
Response from owner
January 3, 2024
Robert Glenn San Socie
On time. Polite. Professional. Will be calling again if I need plumbing services. Thanks !
Response from owner
October 10, 2024
Shane A
Dado was extremely helpful and thorough in clearing out a drainage issue at our home. Highly recommend Fenwick.
Response from owner
May 4, 2026
Indhu Nair
We had a great experience. Technician was very helpful and very knowledgeable. He did resolve the clogged issue
Response from owner
April 30, 2026
Arnold W
Fati Atlyari at Fenwick arrived at about 11:00am and he showed me the problems with my existing water heater and told me that it had to be replaced. Fati gave me an all inclusive price which was a little less than one I had gotten from another company. The job included a new 50 gallon electric water heater, installation and removal of the old heater. We had to wait about 90 minutes for the heater to be delivered but once it arrived Fati and his assistant installed the heater, showed me the features and gave me some tips about getting the best use of it. All in all , it was an easy install and now my wife and I have hot water for our showers. I would definitely use Fenwick for any other plumbing job in our house. Both people that came to our house were knowledgeable and very caring about the job.
Response from owner
April 29, 2026
terry waldrop
Michael did a great job today. He and his helper had to put in a faucet, a garbage disposal, reconnect the water to the sink and also change out the valve on the icemaker. Very professional making sure there were no leaks and cleaned up the work area afterwards
Response from owner
June 9, 2025
Andrew Zerbinopoulos
I’m very pleased with the service I received. My plumbing technician, Fadi, was knowledgeable, professional, and friendly. He worked efficiently, arrived on schedule, and left my home as clean is it was before his work. I will use Fenwick again the next time I need plumbing services.
Response from owner
April 24, 2026