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Plumbing Services

98.1% positive

Across 298 reviews of Fenwick Home Services in St. Augustine, FL, plumbing services appears in 53 reviews (98.1% positive), from 2026-04-17 through 2026-10-01.


Key findings

  • Plumbing Services mentioned in 53 of 298 reviews (17.8%)

  • 98.1% of Plumbing Services reviews are 4 or 5 stars

  • Average rating in Plumbing Services reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    77%41 mentions
  • Technical Knowledge & Expertise

    60%32 mentions
  • Problem Resolution & Effectiveness

    38%20 mentions
  • Courtesy & Friendliness

    38%20 mentions
  • Communication & Updates

    34%18 mentions
  • Punctuality & On-Time Service

    28%15 mentions

Reviews mentioning plumbing services

September 30, 2026

M M

Fadi took the time to order the right parts when I decided on a different style faucet even though it took longer to get delivery. We will enjoy the final result for years to come. He was patient, efficient and skilled in both his plumbing work and interactions with the family.

September 30, 2026

RoseAnn Herkenratt

My appointment with Rafael from Fenwick Home Services was very pleasant. Finished one issue within a few seconds and the other issue was a bit more labor intense and out in the rain. Rafael moved one of my outside water spigots from the side of my house to the backyard. Excellent job very professional and personable, great experience. I’ve made another appointment with Fenwick’s for an electrical issue next week.

September 29, 2026

Eric Phillips

Andrew was amazing. Found the leak within minutes and had the job completed and cleaned up quickly. Very professional with incredible customer service. This is why I only use this company. They get how important good customer service with excellent results is. Thank you!

September 28, 2026

Ines Rosa

Replacing the plumbing throughout my home felt like a daunting project. Rising insurance costs pushed me to have the old pipes replaced, and I was worried about the disruption and damage it might cause. Fenwick Plumbing made the process much easier than I expected.<br><br>They offered a reasonably priced solution, worked efficiently, and kept the disruption to my home surprisingly limited. Their crew was here for more than a week, and I’m grateful for the care and professionalism they showed throughout the job. Special thanks to crew lead Craig Rock for keeping everything moving smoothly, and to Justin and everyone else who worked on my home. I would happily recommend Fenwick Plumbing.

September 28, 2026

Renna Lee Paiva

Plumbing today! Great Job Tim!!

September 25, 2026

Debbie Leming

Devonte was the third technician who attempted to resolve the problem of my AC unit shutting off due to clogged pipes. He was professional, friendly and thorough, going the extra step to resolve the problem. There was no charge for this return service call.

September 19, 2026

Scott Miller

Cody Kaufman provided exceptional service for my hot water heater replacement. During the estimation process, his communication was outstanding. He explained everything thoroughtly. His arrival on the day of the repair was timely and his updates throughout the job were spot on. I'd recommend Cody to anyone needing plumbing work.

September 18, 2026

Eva B.

I have used Fenwick Waychoff a few times. They are not only prompt, but they come when they say they will I called in the morning and by afternoon and Andrew had professionally replaced the spigot by afternoon. I wish I had taken a before photo.

September 17, 2026

David Cooper

Plumbing repair. Technician James Pike did a great and very professional job. Thanks to him and I would highly recommend him to anyone needing plumbing repair.👍😃

September 15, 2026

Keshia Graham

Technician Andrew Bennett was amazing. He communicated and walked me through the issues to ensure I knew how to maintain maximize plumbing parts. I would definitely use Fenwick in the future for my plumbing needs.

September 1, 2026

Julia Fogg

We had Waychoff out last year to replace our AC so when we need someone to help with our plumbing we knew we were going to use Fenwick. The tech, Matt, that came out was amazing and went above and beyond when he had to cut out our old garbage disposal to replace it. He was able to replace the disposal and all the lines under our kitchen sink in just 2 hours. We will definitely be calling them again for any of our home service needs.

August 31, 2026

Murray Westley

Fenwick plumbing (Matthew) fixed my toilet in minimum time. The technician showed up on time, was very professional and customer focused. Highly recommend Fenwick Plumbing for all of your plumbing needs.

August 31, 2026

Joe Nuetzi

Fenwick repaired an outside faucet that was damaged by lawn company and had caused major flooding in our home. They were prompt and repaired quickly. Due to slow flowing water they had to return and found a valve was not completely turned back on. No additional charges. The employees were friendly and polite both times. We will continue to use them for plumbing electrical and air conditioning.

August 29, 2026

Jerry Walter

Fadi Atlyari The technician who did the job was fast and efficient. Very professional, he did an amazing job and I would highly recommend Fenwick Waychoff's to anyone who needs plumbing work done very great job! Thank you! JRWalter.

August 27, 2026

Mary Heicher

The guys have worked really hard to get my plumbing functioning correctly. They were fast careful and cleaned up everything. I would highly recommend them. Dale was my last tech. He was amazing. His helper was quick on the ball too.

August 25, 2026

Cheryl “Cher” Olds

Dale was amazing! 🙌 He was super nice and professional. He explained everything, and made sure we understood everything he was doing every step of the way. He worked quickly and efficiently and cleaned up when done. We had leaks due to old plumbing and fixtures, and he fixed it right up. No more leaks and the new fixtures look fantastic! Couldn't be happier. 😁

August 24, 2026

Savannah Lacy

Plumber came by and fixed our issue very quickly. Taught me some things too on how to read our water meter.

August 23, 2026

Camper Special

Andrew m was my tech. He installed my new sink fixture quick and good. He was also on time at 12pm on a saterday. Andrew also could have upcharged me but figured out how to do job without all the extra stuff. Thx buddy!!

August 21, 2026

Ghetto Surfboards

Fadi crushed it! Knocked out three bathroom faucets and six valves without any issues and in great time. One major bonus that we didn’t foresee is that we now have incredible water pressure in the master bathroom.<br><br>Huge thanks to Fadi for making it happen!

August 19, 2026

Kevin Foster

Fenwick helped us when we were in a bind and can't thank them enough. Our plumber was Josh S and he went above and beyond. Really appreciated his demeanor, honesty, and patience. Would use Fenwick again!

August 14, 2026

Lea Berry

We had an emergency with a major leak. They arrived very quickly after my call in and completely finished everything very efficiently and timely. The plumbers that came out were knowledgeable and knew exactly what to do and they were both in good spirits/very friendly. They made a terrible morning turn into a better day!

August 14, 2026

Sherry Smith

Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!

August 9, 2026

Mark D.

Had them come to fix a clogged sink drain line that has been a problem due to past re-plumb with funky pipe angles. What should have been straightforward took much longer than expected, but they kept at it, called in backup and got it fixed. They even cleaned up more than expected after having to remove a bunch of stuff below the sinks. I've used Fenwick for years and they always do a great job.

August 7, 2026

dawn parisi

We live in orange county park Florida, Rafael Serrano was our technician, he was very polite and knowledgeable, down to earth guy,. Definitely would use him again for future plumbing projects

August 7, 2026

James Martin

He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance

Response from owner

Thank you for your review, James. We appreciate your kind words about our prompt, courteous service and thorough cleanup.

April 29, 2026

August 6, 2026

Margaret Henderson

Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!

August 2, 2026

Kaliyma Rooks

Rafael Serrano is absolutely awesome!!! Calling a plumber is never an enjoying experiences, but Rafael was quick, knowledgeable and extremely professional. A great advocate for the company; thank you again!

August 1, 2026

Maria Crosby

I had a great experience with Fenwick Plumbing thanks to Rafael Serrano. He was professional, knowledgeable, and incredibly helpful from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. His attention to detail and friendly attitude made the entire experience stress free I truly appreciate his excellent customer service and high quality work. I highly recommend Fenwick Plumbing, and if you have the chance to work with Rafael Serrano, you’ll be in great hands.<br><br>Thank you,<br>Maria Montoya (Crosby)

July 31, 2026

Josh Albright

Frankie was super professional and does a great job. His positive attitude and willingness to answer questions was much appreciated. 100% my preferred plumber for all my projects.

July 31, 2026

Sub Cultured

⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!

July 31, 2026

Dr. Melissa B Jordan

Cody Kauffman was highly skilled, excellent communicator and very professional. He has done multiple plumbing projects for us. I highly recommend him. I would give more than five stars if I was able.

July 31, 2026

Victoria Hartwell

We've been using Fenwick for all of our plumbing needs for over two years, after a disappointing experience with another local company. The difference has been night and day! Cody has handled every service call, and he is consistently professional, courteous, and punctual. He takes the time to do the job right and always leaves our home even cleaner than he found it. It's rare to find someone who is so reliable and takes such pride in their work. We couldn't be happier with the service we've received and highly recommend Fenwick. Five stars!

July 31, 2026

Jacksonville Acupuncture Clinic

Cody Kauffman was excellent and very professional. Installed facet and reverse osmosis filter.

May 30, 2026

Shannon

Matt Atnip and his partner Caleb did a great job installing my water heater and new toilet. Matt was very knowledgeable and was able to educate me on what needed to be done. I appreciate his honesty and all the work he did! I highly recommend Matt and Caleb!

May 29, 2026

Mark Stitchalk

No matter what service I'm in need of, whether it's for plumbing, electrical or air conditioning, I always get the best of the best service - hands down! The two plumbing gentlemen here today were outstanding ! Not only professional but very personable as well. Need service? Don't delay. Call Fenwick today. You'll be very happy you did! Thank you. Mark

May 26, 2026

Tom Boyd

James Pike was exceptional. We added an outdoor shower and James installed the various fittings necessary to connect hot and cold water along with valves to shut off water if freeze danger exists. Very experienced and competent professional.

Response from owner

We are honored to hear James provided exceptional service for your outdoor shower installation. His expertise means everything to us.

February 23, 2024

May 18, 2026

Michael T

Highly recommend. I’ve used Fenwick for multiple plumbing issues at various properties over the last year. Pricing has always been fair and service is top-notch. They’ve become my go to plumbers, I don’t even bother shopping around anymore. As a homeowner and property manager, one of the things they do that I really appreciate is their technicians take the time to show me (I’m very much not a plumber!) what they’re doing and teach me a little bit about what’s happening behind my walls. Shoutout to Dale who’s been on a few service calls for me now and is always great to work with.

Response from owner

Your positive experience means everything to us. Thank you for trusting us with multiple properties and highlighting Dale's exceptional service.

May 18, 2026

May 16, 2026

Steven Talbot

$304 to replace a $7 flapper in each of two toilets for two senior citizens. How can you people look at yourselves in a mirror.

Response from owner

We sincerely apologize for the frustration and concern this pricing has caused, especially given your situation. We understand why this feels upsetting and appreciate you bringing it to our attention. A manager will reach out to you directly to review this with you.

May 21, 2026

May 16, 2026

Debbie M

I had a water leak outside fixed and the plumber did a great job. I was thankful to get quick service on a Saturday. Thanks Fenwick!

Response from owner

Your positive experience with our plumber fixing the water leak is greatly appreciated. Thank you immensely for choosing Fenwick Home Services.

May 18, 2026

May 16, 2026

Steve Silk

2 sink cutoff valves

Response from owner

We greatly appreciate your feedback. Thank you for sharing your experience with us. If you have any further questions, please feel free to reach out to us at (904) 490-7003.

May 18, 2026

May 16, 2026

Carolynn Walker

Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .

Response from owner

Thank you for sharing your experience with us. We appreciate your feedback.

May 18, 2026

May 15, 2026

suaznne gere

Highly recommend Fenwick staff is very courteous and respectful Matthew was my plumber very good at what he does knowledgeable and experienced also spoke with two managers Travis and Craig very kind and knowledgeable and experienced all the way from the first call to quote an initial job all the way till the end returned all my calls and texts quickly very impressed answered all my questions and ease my mind awesome job guys very important job y'all do very very grateful thank you

Response from owner

Thank you for sharing your positive experience with Fenwick Home Services. We are excited to hear that our team provided excellent service and addressed all your questions.

May 18, 2026

May 11, 2026

Debbie Yurkowski

We had a garbage disposal installed. Fadi Atlyari was very friendly and provided information on how to clean the disposal as well as tightening it up if needed. He worked efficiently and cleaned up where needed. He also provided information in regards to a water heater and water softener. I highly recommend Fenwick for plumbing. And ask for Fadi!

Response from owner

Thank you for sharing your positive experience with Fadi and our garbage disposal installation service. We appreciate recommending Fenwick!

May 11, 2026

May 10, 2026

ryan goltry

Very professional, quick service, Ben was the plumber and did a great job. Much appreciated.

Response from owner

Thank you for taking the time to share your experience. We appreciate your kind words about Ben's professional service.

May 11, 2026

May 8, 2026

Juan Celis

I had a disposal replaced this morning. Dale was at my house on time and conducted himself in a very professional way. He was quick, efficient and respected out place. I would recommend Fenwick for all your plumbing needs.

Response from owner

Thank you for recommending Dale and our professional service. We appreciate your trust in Fenwick for plumbing needs.

May 11, 2026

May 5, 2026

H R

Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.

Response from owner

Thank you for your wonderful feedback! We appreciate your loyalty and trust in our experienced plumbers. Frank and Eli will be thrilled to hear your praise.

January 3, 2024

May 4, 2026

Robert Glenn San Socie

On time. Polite. Professional. Will be calling again if I need plumbing services. Thanks !

Response from owner

We are honored to hear you found our team professional and punctual. Thank you for trusting Fenwick Home Services!

October 10, 2024

May 3, 2026

Shane A

Dado was extremely helpful and thorough in clearing out a drainage issue at our home. Highly recommend Fenwick.

Response from owner

Thank you for your positive feedback, Shane. We greatly appreciate your recommendation of Fenwick Home Services.

May 4, 2026

April 30, 2026

Indhu Nair

We had a great experience. Technician was very helpful and very knowledgeable. He did resolve the clogged issue

Response from owner

Your review is appreciated. We're glad to hear that our technician was helpful and knowledgeable in resolving the clogged issue. Thank you for sharing your experience with us.

April 30, 2026

April 29, 2026

Arnold W

Fati Atlyari at Fenwick arrived at about 11:00am and he showed me the problems with my existing water heater and told me that it had to be replaced. Fati gave me an all inclusive price which was a little less than one I had gotten from another company. The job included a new 50 gallon electric water heater, installation and removal of the old heater. We had to wait about 90 minutes for the heater to be delivered but once it arrived Fati and his assistant installed the heater, showed me the features and gave me some tips about getting the best use of it. All in all , it was an easy install and now my wife and I have hot water for our showers. I would definitely use Fenwick for any other plumbing job in our house. Both people that came to our house were knowledgeable and very caring about the job.

Response from owner

Thank you for taking the time to share your experience! We’re so glad to hear that Fati and his assistant provided knowledgeable and attentive service throughout your water heater replacement. It’s great that everything—from explaining the issue to completing the installation and walking you through the new system—made the process smooth and stress-free. We truly appreciate your trust in Fenwick and your recommendation. Enjoy the hot water, and please don’t hesitate to reach out if you need anything in the future!

April 29, 2026

April 26, 2026

Gayle SPINELL-GELLERS

Nothing like a plumbing issue on a Sunday afternoon. Steve from Fenwick to the rescue in good time. He listened to what I had tried to remediate the problem and then he went to work, diagnosing the problem quickly. He explained where the blockage was, altered a line and then checked the other bathroom as well as the kitchen sink to be sure everything was in good working order. A neighbor had recommended Fenwick and it turns out another neighbor also uses them as well as my own son. If you need prompt, pleasant and knowledgeable plumbing services, call Fenwick.

Response from owner

Your positive experience with Fenwick Home Services is greatly appreciated. Thank you for sharing your feedback!

April 27, 2026

April 23, 2026

terry waldrop

Michael did a great job today. He and his helper had to put in a faucet, a garbage disposal, reconnect the water to the sink and also change out the valve on the icemaker. Very professional making sure there were no leaks and cleaned up the work area afterwards

Response from owner

Thank you for sharing! Michael's professional work and attention to detail matter greatly to us.

June 9, 2025

April 23, 2026

Andrew Zerbinopoulos

I’m very pleased with the service I received. My plumbing technician, Fadi, was knowledgeable, professional, and friendly. He worked efficiently, arrived on schedule, and left my home as clean is it was before his work. I will use Fenwick again the next time I need plumbing services.

Response from owner

We are thrilled to hear about your positive experience with Fadi! Thank you for choosing Fenwick Home Services.

April 24, 2026