All reviews

Michael Marcone

Technicians were excellent!! Best I have used! Very polite, professional and efficient.

Sherry Smith

Great service by Rafael! Very friendly and explained everything to me. Very pleased with my water heater replacement along with correcting the water shut off valve that was improperly by previous owner. 5 stars!

Jamal Agnew

Received a routine water heater flush and the technician was very efficient.

Colin Thurman

No written review

Pamela Berlin

very knowledgeable and helpful as well a professional and friendly...

Michael Higgins

Super quick service.

Sharon Brown

No written review

Khadija Reville

This is how fenwick left my ac unit after paying over 1700 for service this company is a scam I called to have a tech come back out since the work was done today and the dispatcher said they would have someone back out between 6-10 the dispatchers name was Jennifer or something but she was very short and rude and didn’t want to even resolve my issue find a new dispatcher because I truly believe she messed up on purpose it is now 9:56 and no tech has shown so I called the number to get an update the very nice gentleman Edward on the customer service line had to unfortunately tell me that the tech went home at 8 pm and was not sent to my home so no one would be coming out tonight. This is disappointing and I will NEVER ever recommend this place to anyone ever this place can’t be serious about leaving exposed wires and calling this a professional install it looks like a kid fresh out of HVAC school tries to do this job 1700 dollars later and this is what is left with for my ac please make go to another provider and save ur time money and actually get a tech to come out to the house when they say they will even Comcast shows up during their window times but not this company

Teara Powell

No written review

A. Roy

I had received an estimate for water heater replacement from the technician Raphael a very well knowledge and respectable technician. So much so I specifically requested him by name Raphael to come back a replace my old unit. Very professionally done. This guy was / is an amazing person and professional. Thank you Raphael and Fenwick Home Services.<br><br>A. Roy

NELSON LYDE

Great guy knowledgeable

Mark D.

Had them come to fix a clogged sink drain line that has been a problem due to past re-plumb with funky pipe angles. What should have been straightforward took much longer than expected, but they kept at it, called in backup and got it fixed. They even cleaned up more than expected after having to remove a bunch of stuff below the sinks. I've used Fenwick for years and they always do a great job.

JOHN OBRIEN

Dillon and Sean provided excellent service for our shower remodel. The new walk-in shower turned out great. The plumbing team was incredibly professional, arriving right on time, keeping the workspace spotless, and handling all the custom piping without a single hitch. We couldn't be happier with the quality of their craft and will definitely be calling them for our next project.

dawn parisi

We live in orange county park Florida, Rafael Serrano was our technician, he was very polite and knowledgeable, down to earth guy,. Definitely would use him again for future plumbing projects

Susan Birch

Fenwick service people never disappoint! Matt was great! On time, courteous and KNOWLEDGABLE!! I can highly recommend Zachary. He was professional and efficient..

James Martin

He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance

Theron Clark

Cody and crew were a good team and they made short work of repairing my hot water hear tube. Clean up was perfect.

Mark Brown

Sean was great for my scheduled maintenance appointment. Explained everything thoroughly and performed the work quickly and with high quality

Edward Riley

Ryan did an awesome and efficient job of diagnosing the problem with my a/c. The repair was fast and through. And a long the way he shared valuable information to help me maintain my system. Thank you Ryan

Margaret Henderson

Michael was great to help estimate and fix our water heater. Gave us straight answers and worked with us on costing. Definitely calling Fenwick next time we need plumbing!

John Rich

Tim, from Fenwick arrived at our home just 2 hours after we called in our problem. Could not be more happy with his professionalism, expertise and ability to resolve our issues. You get what you pay for and we got quick, professional and courteous service. Hats off to Fenwick and especially Tim our specialist.

Crissy Ward

We purchased a brand-new indoor and outdoor HVAC system from Waychoff four years ago, and unfortunately, it has been one issue after another ever since.<br><br>Since the system was installed, I haven’t been able to simply schedule a routine maintenance appointment because we’re constantly dealing with repairs. Every 3–5 months, another issue comes up. Over the years, multiple parts have had to be replaced, and some of those same parts have been replaced two or three times.<br><br>Since May, I’ve repeatedly requested to speak with a manager regarding the ongoing history of service calls and recurring problems. Despite those requests, no one has ever called me back. The last representative I spoke with even told me, “I sit right next to management, and they’re in the office today. One of them will call you back.” That call never came.<br><br>It’s incredibly disappointing. I used to recommend Waychoff to everyone I knew, but after years of recurring problems and a complete lack of follow-up from management, I can no longer do that.

forrest balk

Sean came and diagnosed my system while explaining the details along the way. Very friendly, polite, and knowledgeable! He made me feel like I was part of the process and a valued customer!

Kalyan Kattamuri

Charged reasonable. Andrew, the technician was knowledgeable and did a great job with connecting gas line to the grill and testing it. They went above and beyond and added an additional shut-off that was more accessible to make it safe for me.

Dora Rhodes

Michael Bowen,senior was very professional and nice to work with!

Sterling Tyler

Devonte was awesome! My outside unit stopped running, called in - they had someone out with the hour. Devonte quickly figured out the issue, got it fixed and explained what I needed to do for another issue that was coming up as a result of the capacitor going out. Got the total for that so I can save to get that fixed. Super happy - and everything was covered under warranty today so that made my day even better. You guys are the best!

Elsa Lent

Devonte Byrd Excellent Service did an amazing job fixing my AC. He was professional, on time, knowledgeable, and explained everything clearly. My house is cool again and I couldn’t be happier. Highly recommend him to anyone in Jacksonville needing AC repair!

JT Industries

Christian was professional and they took care of my issue in a matter of days.

Kaliyma Rooks

Rafael Serrano is absolutely awesome!!! Calling a plumber is never an enjoying experiences, but Rafael was quick, knowledgeable and extremely professional. A great advocate for the company; thank you again!

Ange Michelbach

Sean had us up and running in no time!

zach pizza

Sean was amazing. Took the time to explain the issue. How we could avoid it in the future and had our AC feeling cool in no time.

Cheyanne Hall

Great experience with Fenwick Home Services! Cody replaced our water heater quickly and professionally. He was friendly, efficient, and did a great job. Everything turned out perfect — highly recommend!

Maria Crosby

I had a great experience with Fenwick Plumbing thanks to Rafael Serrano. He was professional, knowledgeable, and incredibly helpful from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. His attention to detail and friendly attitude made the entire experience stress free I truly appreciate his excellent customer service and high quality work. I highly recommend Fenwick Plumbing, and if you have the chance to work with Rafael Serrano, you’ll be in great hands.<br><br>Thank you,<br>Maria Montoya (Crosby)

Walid Badr

No written review

Angelina L

Frank provides outstanding costumer service and is very knowledgeable. Highly recommend requesting him to provide your service!

Josh Albright

Frankie was super professional and does a great job. His positive attitude and willingness to answer questions was much appreciated. 100% my preferred plumber for all my projects.

Samantha Lamia

Frank provided great quality service!

Tia March

No written review

Mary K

Kind, fast, efficient service!

Cheryl Stacy

Cody K. installed a hot water heater in my home and did an awesome job. Thank you!

Elizabeth Walker

Cody Kauffman is absolute pro at what he does. Would highly recommend his services.

Lindsey Trucks

I highly recommend Fenwick Home Services. Cody Kauffman is very professional and does excellent work.

raul aleman

No written review

Sub Cultured

⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!

Toni Silver

Awesome experience Devonte was extremely professional and caring. Thank you for sending him. He should receive praise for his knowledge and his patience with us we will strongly recommend your company because of Devante

Dr. Melissa B Jordan

Cody Kauffman was highly skilled, excellent communicator and very professional. He has done multiple plumbing projects for us. I highly recommend him. I would give more than five stars if I was able.

Victoria Hartwell

We've been using Fenwick for all of our plumbing needs for over two years, after a disappointing experience with another local company. The difference has been night and day! Cody has handled every service call, and he is consistently professional, courteous, and punctual. He takes the time to do the job right and always leaves our home even cleaner than he found it. It's rare to find someone who is so reliable and takes such pride in their work. We couldn't be happier with the service we've received and highly recommend Fenwick. Five stars!

Jacksonville Acupuncture Clinic

Cody Kauffman was excellent and very professional. Installed facet and reverse osmosis filter.

Barb Streeter

Cody was professional, personable and task oriented .

Reg Dunlop

quick response