All reviews

P G

Repair our outdoors water hose bib / bursting water line due to extreme freezing temperatures. Thank you Breden for a fast service with no hassle, highly recommended.

Wesley Johnson

Dale was very friendly and helpful. Unfortunately, the complete job could not be finished due to priorities. He made sure to identify his return date to complete the task

Steven_Lee

I have been a loyal customer giving Fenwick my work for years, but Jennifer’s customer survive during an emergency was absolutely uncaring and unprofessional. I called to get someone scheduled since the pipes on a project we did busted during this cold snap. Jennifer says she’s really busy and can’t help me and then hangs up in my face… The level of disrespect I just received after giving a company my business for so long is utterly unacceptable. I will never give my business to anyone who has the audacity to treat such a loyal customer in such a shoved off way…… I’ve given this company probably hundreds of thousands in work, and when I need them for my own home on a project they screwed up, I get this????? I’m completely heartbroken to be honest and will never give them any more of my business…. All they care about is creating a bigger monopoly that they can’t manage. They don’t care about you

Joyce Orsi

We have tried to reach someone in the billing department to talk about whether or not to keep the automatic renewal of their Yearly Maintenance Service. We have not received a call after 2 days of submitting a task to their answering service. Very disappointing with respect to their communication with customers. However, the first preventative service was done by a technician that was very professional and informative of what services were needed.

Patricia Bell

Frank came to my house to check my water heater. He was very thorough and knowledgeable. He did a great job.

Jessica Hazelwood

Always amazing service and so friendly. They do an amazing job with good prices!!

Elvin Fowlkes

Showed up on time very knowledgeable quick made repairs and on the way

John Fechter

Dale was amazing…he fixed my mothers rusted out plumbing in her laundry room..quick and easy/) Made my 90 year young mother feel no stress:) Thank you Dale

RGR (RGR)

Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.

Jim Minion

Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.

Evan Amstutz

Kodie did a fantastic job. He was thorough and friendly and I would recommend Fenwick to anyone.

Barbara Cadmus

Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!

Bonnie Buckley

Always professional and does a great job with all our plumbing needs!

Raymond Butler

My Fenwick technician, Nathan arrived on time and ready to go to work. He diagnosed the issue with our drain and within 20 minutes we were unclogged. Appreciate the great job.

Amy Camargo

Benjamin was on time and very professional. He was very understanding of our issues and escalated it to an a electrician who is coming out. Also gave us great tips on maintenance. He was amazing and very kind

Ronnie Bond

Amazing job. Requested a repair. I received a 4 hour window starting literally 1.5 hours after my call and they arrived 30 minutes later. Work was done quickly and professionally and I was completely satisfied. 10 stars!!

Howard Mejia

I would definitely recommend Fenwick Services. I had a rusty gas pipe lines leak and they fixed it in a smooth same day and fast service. I am very satisfied with the work done by the technician Frank Lamia. He is very knowledgeable, explained everything in a transparent manner and got the job well done. Frank you’re the best! Thank you.

Denise Larson

Danny was great! He was very efficient and a pleasure to work with.

Rick Maffei

My plumber Tim Allala did a wonderful job! He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship! Thank you Tim!

Keith Martin

Natural gas hook up for new grill, was fast and easy. Technician was on time, very knowledgeable and explained everything in layman's terms. I would highly recommend Fenwick Home Services

gatortalk6

Friendly, prompt, professional. Explained what needed to be done and and finished the job with everything looking great and in timely manner. Highly recommend!

George Mckenna

Frank is professional, personable and good at his job. Thanks Frank !

Patricia Dukes

Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!

jacque316

Excellent and friendly service from start to finish. Showed up right on time and finished early.

Miranda Long

Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!

Clark Meeks

On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!

K Ashline

We had a leak outside between meter and house. Fenwick was here within an hour. Nathan was great. He worked so hard to find that leak (line was like 2 ft down) and then repair it. We’ve used fenwick before and techs are always polite and great.

Brian Boudrie

Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!

john CARRETO

Collin was very honest, knowledgeable and professional. I'd use them again in a heartbeat, highly recommended!

Lisa Bratcher

Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.

Willie Williams

The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!

Chris Weller

Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great! Highly recommend

Earl Ware

Sewer line replacement went smoothly. Excellent work done by a professional technician. Thanks again Tim A. Price was fair as well.

Geri Bowman

Zach with Fenwick was pleasant, professional and thorough. I will continue to use Fenwick as long as Zach is available

WogDT Jville

Prompt service and technician support. I was pleased with the great response and price.

Lisa Torrance

Fenwick always does an amazing job. They are honest, reliable and quick.

Kathy Mann

We had Fenwick replace old 40 gal water heater with a tankless one that required plumbing and electrician. They were timely, worked very hard, kept everything clean, and cleaned up after themselves. They were also all very customer oriented. Would highly recommend them

Stephen Rayborn

Real bad service. I was supposed to have a plumber install and an electrician place 2 GFB 1 in each bathroom. The only person that showed up was the installer and he did a great job! I waited till 7:30 at night no show no call. I called them no apology did not care at all. They said the next available time was two days from now. I told them to not do a thing till a manager called me the next day. No call at all. I am looking for an new company to do the electrical work now.

Brittany Paliana

Ronald did a wonderful job. He was very thorough and explained everything that would be happening. He was very helpful and professional. My Husband and I thank Ronald and Fenwick for great work. Also Jessica, for getting us an appointment quickly. We will definitely contact again for future work.

Alan Anderson

Michael U. performed an installation of a hot water recirculating pump. Great job.

Sarah

Our technician Ron was the best! We have requested him several times and he exceeds our expectations. He explains everything he is doing or what we need to do and why. Then he efficiently performs the job he is professional and just a great guy. It is our daughters living there and it makes us nervous to have service people but Ron is so professional and takes great care of them. We will use him every time! Great employee!

Julie McWhorter

We had emergency stopped up plumbing issue at 11:30 pm, causing all drains from the kitchen to the street to back up into the master shower. We called and a super customer service rep answered the phone on the 2nd ring! He scheduled a call for 8:00 am the next morning and Shawn arrived on time and promptly solved the issue in just a few minutes.... which begs the question Why was the charge almost $600? That was a surprise... Fenwick has always been reasonably priced for my customers... I was totally surprised by the charge. But, the service was great and Shawn was excellent.... he had super customer service skills.... courteous, friendly, and knew how to solve the problem quickly and effectively. He gets a "10"..... the highest-ranking!

Magda J.

Father and Son Michael Sr. and Michael Jr. were great, professional and fast.

Herbert Veitenhans

Edit: I spoke with a manager from the company today 12/30/25 and we have amicably resolved the issue. As promised I have modified my original review rating from one star to four. To start the techs and receptionist were all very friendly. I had a problem with a breaker that kept tripping and initially thought it was either electrical or with the hot water heater. My issue is with billing. I was charged $150 for your techs to literally just turn the switch off on the tankless water heater. Yes, you read that correctly. I looked at my bill and it says they did a thorough inspection. Really? The cover was never removed, and only a visual look of the outside took place. The breaker panel was never breached as well, just turned the breaker on and off and watched it trip. I had another company come out the next day, he removed the tankless water heater cover and struggled with it as it had never been opened before since install. I watched him. He then went into the garage, removed the breaker panel cover and tested the breakers with his meter. It was determined that the breaker was bad, and it was replaced. Would I recommend Fenwick in the future? Honestly, at this point, no. I was charged $150 and was told initially I wasn’t going to pay anything for them to come look at it. I would only be charged if they had a course of action to fix the problem. Fenwick didn’t fix anything, didn’t diagnose anything and didn’t provide a clear solution. Another company came out, opened panels, inspected the equipment and made an attempt to actually fix the issue.

John F

Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe. The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days. Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis. Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results. Great job to the Fenwick Team!!! Jf

Antonio Marshall

Deazion Applebee's represented his craft and company well. I will definitely rely on the services Fenwick has to offer. The prices are fair and out competed two other companies i called.

Kathleen Gravley

Our water heater quit working Friday afternoon. Called Fenwick and they sent Raphael a wonderful, respectful young man and he did an exceptional job. I want to think Raphael and Fenwick for making a bad situation good thanks again, Rafael. Kathy.

Sandi Fotos

Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!

Maria Robles

Excellent service! Easy to book, punctual, and efficient! Rafael is highly knowledgeable and personable. He took his time and answered all questions! Rafael is great at explaining how plumbing and heating systems work. Fenwick came highly recommended and I’m glad I used them!

Dalton Hurt

Fenwick sent out Rafael and he did an outstanding job. We had a pretty stressful water issue and he found the leak fast, explained everything clearly, and jumped right into the repair. You could tell he knew exactly what he was doing. Rafael fixed the damaged line, raised it to prevent future problems, and got our system back up and running quickly. He worked professionally, efficiently, and really made the whole situation feel manageable. Rafael was excellent and we really appreciate the quality of his work.