All reviews

Richard Hadden

Justin always does such a thorough and professional job!

Steve Jackson

This was my first time replacing a water heater. Cody was profesional and knowledgeable. He explained the options and equipment available. After installation he answered all my questions about maintenance and warranty. Highly recommend this company.

Donneria Kaymore

I am sooo pleased with Fenwick Plumbing, HVAC, AND NOW Electrical Services, especially pecially Elmer, and Appleby. They was very professional, informative, and great at what he does. He came out to fix an emergency and I was able to rest knowing my HVAC AND ELECTRICAL issues was taken care of. Thank you Fenwick Family for such a great experince!!! I had another amazing experience with Fenwick!! James was very thorough and extremely efficient. Very kind and understanding of my situation.

Flossie Rozefort

Solved the problem, very professional 👏 👌

Christy

No written review

H R

Superb team of experienced plumbers. I use All Fenwick services and am never disappointed. Excellent communication before, during and after the appointment. This is a company that cares deeply about customer satisfaction and retaining your business. Highly recommend. You won’t be disappointed. Shout out to Frank and Eli for a quick diagnosis and resolution of the issue.

Duraid Ali

On time, outstanding, professional services

Joe Golon

Mike was awesome ! Very efficient and professional.

J. Thomas Son

Our technician, Justin, was excellent! He fully explained the issues involved in the needed replacement of my very old water heater, gave me a reliable and reasonable estimate for the work, and then got busy and completed the job even sooner than I expected. He was also able to talk me through a possible installation of a water treatment system when I asked about that and could answer my questions about possible financing. I couldn't be happier!

Robert Glenn San Socie

On time. Polite. Professional. Will be calling again if I need plumbing services. Thanks !

Carl Henderson

No written review

Shane A

Dado was extremely helpful and thorough in clearing out a drainage issue at our home. Highly recommend Fenwick.

tricia eger

Dylan was excellent. Very knowledgeable, organized and cleaned up everything afterwards.

Joshua Rivera

Fadi was excellent, he was very knowledgeable, and explained everything.

Ryan Domondon

No written review

John Bryan

No written review

Gayle Granger

Excellent service. They arrived right on time, the price was fair, and no mess left to clean up. Gave me hints so I may be able to fix it myself next time. Perfect service!

Mike Townsend

Zach and Caleb were awesome Found a problem that two other plumbers couldn’t diagnose. My experience could not have been any more positive and I would highly recommend Fenwick to anyone that asks

James Everett

Travellers did an awesome job troubleshooting my air-conditioning to a circuit breaker and Edgar fixed it in no time, same day!

Indhu Nair

We had a great experience. Technician was very helpful and very knowledgeable. He did resolve the clogged issue

Teofila Fredrickson

Christian Sharp is a excellent technician and very knowledgeable. Thank you for sending a excellent technician

Arnold W

Fati Atlyari at Fenwick arrived at about 11:00am and he showed me the problems with my existing water heater and told me that it had to be replaced. Fati gave me an all inclusive price which was a little less than one I had gotten from another company. The job included a new 50 gallon electric water heater, installation and removal of the old heater. We had to wait about 90 minutes for the heater to be delivered but once it arrived Fati and his assistant installed the heater, showed me the features and gave me some tips about getting the best use of it. All in all , it was an easy install and now my wife and I have hot water for our showers. I would definitely use Fenwick for any other plumbing job in our house. Both people that came to our house were knowledgeable and very caring about the job.

Fred Cipriano

Michael performed the annual service on my water heaters and discovered broken valves that needed replacement. He had the parts and got the job done in no time. My experience with Fenwick service techs is that they are prompt, knowledgeable and fairly priced. Every. single. time. Excellent service.

Jon-Michael Barquin

Great work by Michael on the water heater

John Haugen

Jesse was terrific. He was punctual, professional, friendly, and it was clear he really knows his trade. I highly recommend Fenwick because of people like Jesse.

James Martin

He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance

Kelliene Potts

No written review

Tamara Ayon

No written review

Timothy Seeley

No written review

Tim Morison

He was great and fixed the clog in our sewer.

Samuel Spencer

Had a new hvac system installed. Everyone was informative, polite, and professional, from the estimator to the installation crew. Definitely recommend, and will use again.

Scott Beacham

Friendly and knowledgeable tech, Raphael, quick resolution and he provided broad picture of my situation

Tanner Merritt

TL;DR: Paid $307 for a quick water softener check that didn’t include everything I asked for, and was quoted $330 to replace a “broken” faucet that just needed a bolt tightened. When my family moved to Jacksonville, we bought a house that already had a water softener. We’d never lived anywhere that needed one before, but pretty quickly learned they’re common here and in a lot of Florida, basically a must. I’m not a home improvement expert by any means, but I can handle most small stuff, and if not, there’s always YouTube. I knew nothing about water softeners though, and every video I watched seemed to say something different. The previous owner had left the receipt and warranty info from Fenwick Plumbing, who installed the system in late 2024, so I figured I’d just call them. I reached out to have someone come take a look, make sure everything was good, clean the brine tank, and just walk me through how it all worked. The phone rep quoted me $89 for a service fee, which I was fine with. When the technician showed up, he said he was actually the one who installed it before, which I thought was a good sign. He pointed out some salt residue on the outside of one of the tanks and said he wanted to check for leaks. Fair enough. He also said he’d test the water and show me how to use the system. I mentioned I wanted the brine tank cleaned since there was buildup, and also showed him a runoff hose outside that had broken and was letting water pool near the foundation. He said he wouldn’t replace the hose but would cut me the right length so I could fix it myself. That seemed easy enough, so I agreed. For everything, he quoted $307. He was there maybe 20 to 30 minutes total, said the water tested fine, showed me how to use the softener, dumped in two bags of salt I already had sitting there, and cut about 6 feet of ½” tubing. While he was there, he also pointed out that my kitchen faucet was leaking under the sink. It hadn’t been going on long, there was just a little water built up. He told me the faucet was bad and needed to be replaced, and said he’d send over a quote if I wanted them to install one I provided. I already know how to replace a faucet, but I said yes just to see what they’d come back with. Here’s where I have an issue. I’m not even mad about the $307. I agreed to it, and in hindsight I probably should’ve just figured it out myself. Water softeners seemed intimidating at first, so lesson learned. What does bother me is that the brine tank was never cleaned, even though I specifically asked for it and considering what was actually done, figured that would have been the least they could have done. And the bigger issue, my “broken faucet” just needed a bolt tightened on the sprayer handle. Took me less than a minute, including grabbing pliers. Their quote to replace the faucet I was supposed to supply? $330. I’m just putting this out there so other people are aware. In my experience, they made things sound a lot more serious and urgent than they actually were, to the point of quoting over $330 for a full faucet replacement when it was a one-minute fix.

Gayle SPINELL-GELLERS

Nothing like a plumbing issue on a Sunday afternoon. Steve from Fenwick to the rescue in good time. He listened to what I had tried to remediate the problem and then he went to work, diagnosing the problem quickly. He explained where the blockage was, altered a line and then checked the other bathroom as well as the kitchen sink to be sure everything was in good working order. A neighbor had recommended Fenwick and it turns out another neighbor also uses them as well as my own son. If you need prompt, pleasant and knowledgeable plumbing services, call Fenwick.

Bill Opp

No written review

terry waldrop

Michael did a great job today. He and his helper had to put in a faucet, a garbage disposal, reconnect the water to the sink and also change out the valve on the icemaker. Very professional making sure there were no leaks and cleaned up the work area afterwards

Leonore Gualano

Excellent service. Nice people....smart.

Andrew Zerbinopoulos

I’m very pleased with the service I received. My plumbing technician, Fadi, was knowledgeable, professional, and friendly. He worked efficiently, arrived on schedule, and left my home as clean is it was before his work. I will use Fenwick again the next time I need plumbing services.

Mary Jones

No written review

R Carousel

Very knowledgeable, competent staff explained what was going on and options. Cleaned up after completing work.

Lauren B.

Justin was fantastic. He was up front and did a great job communicating the process of my electrical issue. Very personable and respected his recommendations.

Joshua Andrade

Fast. Courteous. Professional.

Catherine Patton

Excellent work on a different water source issue! Thanks

Linda Carpenter

Fenwick has been servicing my homes for 25+ years. The techs are prompt, knowledgeable and professional. I would not use anyone else and highly recommend!

james durant

No written review

BillTaylor ChuckAdam

Technician was professional and extremely knowledgeable. I highly recommend Fenwick Services. My particular technician (Justin) explained everything clearly and was informative throughout the process.

Brianna

We had Waychoff / Fenwick out because our ac wasn’t keeping up and we noticed a burning smell in the breaker box. Their technician arrived flipped the switch to the a/c breaker and said the compressor went out. He quoted us $3500 to replace just the compressor. Then of course he says we just need to replace the entire system. The cheapest system was $10,000. I immediately had a second opinion come out from World’s Greatest A/C. I explained to him the situation, the burning smell, etc. he immediately pulled the face off of the breaker box, removed the a/c breaker, and immediately noticed that the wires had burned. After replacing the breakers, we turned the AC back on and was it cooling perfectly. Thank you Waychoff for trying to sell me on a $10-$20k that would have not even worked after being installed and my current unit was functioning properly. Waychoff / Fenwick are nothing but money hungry crooks!

Alan Walker

They had someone at our house within 2 hours to fix a major drain clog thst was backing up both bathrooms. Rafael was very professional and went above and beyond to communicate and educate us on the problem and plan to fix it. Gave some great advice on how to prevent it in future and diagnosed the issue beyond the original clean out to find another related issue and had everything working great before he left. Highly recommend!

Susan Birch

Fenwick service people never disappoint! Matt was great! On time, courteous and KNOWLEDGABLE!! I can highly recommend Zachary. He was professional and efficient..

Melissa R.

James provided excellent service. He was able to replace my leaking water heater within hours and cleaned up the work area perfectly.