Fenwick Home Services

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All reviews

999 verified reviews, 4.8★ average, sorted by most recent.

Showing 51100 of 931 5-star reviews.

January 28, 2026

RGR (RGR)

Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.

Response from owner

Your positive experience with Brenden is greatly appreciated. Thank you for choosing Fenwick Home Services for your NG line repair.

May 21, 2024

January 28, 2026

Jim Minion

Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.

Response from owner

Thank you for recognizing Raphael's outstanding work ethic. We appreciate you highlighting his dedication to completing your tankless water heater replacement perfectly.

January 29, 2026

January 28, 2026

Evan Amstutz

Kodie did a fantastic job. He was thorough and friendly and I would recommend Fenwick to anyone.

Response from owner

We are overjoyed to hear Kodie was thorough and friendly. Thank you for recommending Fenwick Home Services, Evan!

January 28, 2026

January 27, 2026

Barbara Cadmus

Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!

Response from owner

Thank you for taking the time to share your experience with Zach. We're thrilled he provided knowledgeable, prompt plumbing service.

January 28, 2026

January 26, 2026

Bonnie Buckley

Always professional and does a great job with all our plumbing needs!

Response from owner

We deeply cherish your trust in our plumbing services. Your kind words about our professionalism mean everything to us.

January 27, 2026

January 23, 2026

Amy Camargo

Benjamin was on time and very professional. He was very understanding of our issues and escalated it to an a electrician who is coming out. Also gave us great tips on maintenance. He was amazing and very kind

Response from owner

Your positive experience with Benjamin means everything! Thank you for recognizing his professionalism and helpful maintenance tips.

January 26, 2026

January 23, 2026

Ronnie Bond

Amazing job. Requested a repair. I received a 4 hour window starting literally 1.5 hours after my call and they arrived 30 minutes later. Work was done quickly and professionally and I was completely satisfied. 10 stars!!

Response from owner

Thank you for your review, Ronnie! We're pleased our team provided quick, professional repair service. Your satisfaction means everything to us.

January 26, 2026

January 23, 2026

Howard Mejia

I would definitely recommend Fenwick Services. I had a rusty gas pipe lines leak and they fixed it in a smooth same day and fast service. I am very satisfied with the work done by the technician Frank Lamia. He is very knowledgeable, explained everything in a transparent manner and got the job well done. Frank you’re the best! Thank you.

Response from owner

We are grateful Howard! Frank and our team appreciate your trust. Same day service for gas pipe repairs is our priority.

January 26, 2026

January 23, 2026

Denise Larson

Danny was great! He was very efficient and a pleasure to work with.

Response from owner

Thank you for your review, Denise! We're glad to hear that Danny was efficient and a pleasure to work with.

January 23, 2026

January 22, 2026

Rick Maffei

My plumber Tim Allala did a wonderful job! He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship! Thank you Tim!

Response from owner

Thanks Rick! Tim's 30+ years experience and wonderful workmanship on your tub drains shows our commitment to quality service.

January 23, 2026

January 22, 2026

Keith Martin

Natural gas hook up for new grill, was fast and easy. Technician was on time, very knowledgeable and explained everything in layman's terms. I would highly recommend Fenwick Home Services

Response from owner

We are pleased to hear about your positive experience with our natural gas hookup service. Thank you for recommending Fenwick Home Services, Keith.

January 22, 2026

January 22, 2026

gatortalk6

Friendly, prompt, professional. Explained what needed to be done and and finished the job with everything looking great and in timely manner. Highly recommend!

Response from owner

We are honored to hear your kind words about our prompt, professional service and timely completion!

January 22, 2026

January 21, 2026

George Mckenna

Frank is professional, personable and good at his job. Thanks Frank !

Response from owner

We are ecstatic to hear Frank's professional service impressed you, George! We appreciate your kind words about his expertise.

January 22, 2026

January 20, 2026

Patricia Dukes

Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!

Response from owner

Thanks for sharing your positive experience! We're pleased Ronald's knowledgeable service resolved your plumbing problem efficiently.

January 21, 2026

January 19, 2026

jacque316

Excellent and friendly service from start to finish. Showed up right on time and finished early.

Response from owner

We are pleased to hear about your positive experience with our timely and friendly service.

January 19, 2026

January 19, 2026

Miranda Long

Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!

Response from owner

We're absolutely thrilled to hear about your great experience with Steve at Fenwick Home Services. Thank you for sharing!

January 19, 2026

January 18, 2026

Clark Meeks

On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!

Response from owner

We are delighted to hear about your positive experience with our technician, Rafael Serrano. Thank you for the recommendation!

January 19, 2026

January 15, 2026

K Ashline

We had a leak outside between meter and house. Fenwick was here within an hour. Nathan was great. He worked so hard to find that leak (line was like 2 ft down) and then repair it. We’ve used fenwick before and techs are always polite and great.

Response from owner

We're excited to hear about your positive experience with Nathan at Fenwick Home Services. Thank you for sharing your feedback!

January 16, 2026

January 14, 2026

Brian Boudrie

Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!

Response from owner

Thank you for your review, Brian! We're thrilled Steve did an excellent job with your tankless water heater installation.

January 15, 2026

January 13, 2026

john CARRETO

Collin was very honest, knowledgeable and professional. I'd use them again in a heartbeat, highly recommended!

Response from owner

We are grateful for your kind words about Collin's honest, knowledgeable, and professional service. Your recommendation means everything to us.

January 14, 2026

January 13, 2026

Lisa Bratcher

Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.

Response from owner

Thank you for your wonderful feedback. Thrilled Fadi provided knowledgeable, professional service and helpful recommendations for your plumbing needs.

January 14, 2026

January 13, 2026

Willie Williams

The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!

Response from owner

We are absolutely thrilled to hear Brian O'Neal and Joseph Longo's professional installation team provided great service!

August 20, 2025

January 10, 2026

Chris Weller

Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great! Highly recommend

Response from owner

We deeply respect your positive feedback and are glad we could help with your shower issue. Thank you for recommending Fenwick Home Services!

January 12, 2026

January 10, 2026

Earl Ware

Sewer line replacement went smoothly. Excellent work done by a professional technician. Thanks again Tim A. Price was fair as well.

Response from owner

Thank you for your wonderful feedback, Earl. We deeply cherish your satisfaction with our sewer line replacement service.

January 12, 2026

January 10, 2026

Geri Bowman

Zach with Fenwick was pleasant, professional and thorough. I will continue to use Fenwick as long as Zach is available

Response from owner

Thank you for your positive feedback, Geri. We're glad to hear Zach provided excellent service.

January 12, 2026

January 9, 2026

WogDT Jville

Prompt service and technician support. I was pleased with the great response and price.

Response from owner

We're utterly delighted to hear about your prompt service and technician support. Thank you for sharing your experience with Fenwick Home Services.

January 12, 2026

January 8, 2026

Lisa Torrance

Fenwick always does an amazing job. They are honest, reliable and quick.

Response from owner

We are absolutely thrilled to hear you find us honest, reliable and quick. Thank you for your continued trust in Fenwick!

January 9, 2026

January 8, 2026

Kathy Mann

We had Fenwick replace old 40 gal water heater with a tankless one that required plumbing and electrician. They were timely, worked very hard, kept everything clean, and cleaned up after themselves. They were also all very customer oriented. Would highly recommend them

Response from owner

We are grateful for your recommendation! Thank you for trusting us with your tankless water heater installation.

January 9, 2026

January 8, 2026

Brittany Paliana

Ronald did a wonderful job. He was very thorough and explained everything that would be happening. He was very helpful and professional. My Husband and I thank Ronald and Fenwick for great work. Also Jessica, for getting us an appointment quickly. We will definitely contact again for future work.

Response from owner

We are overjoyed to hear Ronald and Jessica provided thorough, professional service. Thank you for recognizing their great work!

January 8, 2026

January 8, 2026

Alan Anderson

Michael U. performed an installation of a hot water recirculating pump. Great job.

Response from owner

We are pleased to hear Michael U. did a great job installing your hot water recirculating pump.

January 8, 2026

January 8, 2026

Sarah

Our technician Ron was the best! We have requested him several times and he exceeds our expectations. He explains everything he is doing or what we need to do and why. Then he efficiently performs the job he is professional and just a great guy. It is our daughters living there and it makes us nervous to have service people but Ron is so professional and takes great care of them. We will use him every time! Great employee!

Response from owner

Thank you for your wonderful feedback about Ron! We're thrilled he exceeds expectations and provides professional care for your daughter.

January 8, 2026

January 8, 2026

Julie McWhorter

We had emergency stopped up plumbing issue at 11:30 pm, causing all drains from the kitchen to the street to back up into the master shower. We called and a super customer service rep answered the phone on the 2nd ring! He scheduled a call for 8:00 am the next morning and Shawn arrived on time and promptly solved the issue in just a few minutes.... which begs the question Why was the charge almost $600? That was a surprise... Fenwick has always been reasonably priced for my customers... I was totally surprised by the charge. But, the service was great and Shawn was excellent.... he had super customer service skills.... courteous, friendly, and knew how to solve the problem quickly and effectively. He gets a "10"..... the highest-ranking!

Response from owner

We are pleased to hear Shawn provided excellent service! We understand your pricing concern. Please contact us at (904) 490-7003 to discuss.

January 8, 2026

January 7, 2026

Magda J.

Father and Son Michael Sr. and Michael Jr. were great, professional and fast.

Response from owner

We are happy to hear Michael Sr. and Michael Jr. provided great, professional service. Thank you for recognizing their expertise.

January 8, 2026

December 29, 2025

John F

Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe. The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days. Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis. Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results. Great job to the Fenwick Team!!! Jf

Response from owner

Thank you for sharing your experience with Fenwick Home Services. We greatly appreciate your positive feedback and are thrilled to hear about the exceptional service provided by Justin and his team.

December 29, 2025

December 20, 2025

Antonio Marshall

Deazion Applebee's represented his craft and company well. I will definitely rely on the services Fenwick has to offer. The prices are fair and out competed two other companies i called.

Response from owner

We're elated to hear about your positive experience with Fenwick Home Services. Thank you for your wonderful feedback.

December 22, 2025

December 13, 2025

Kathleen Gravley

Our water heater quit working Friday afternoon. Called Fenwick and they sent Raphael a wonderful, respectful young man and he did an exceptional job. I want to think Raphael and Fenwick for making a bad situation good thanks again, Rafael. Kathy.

Response from owner

Your feedback is incredibly valuable. Raphael will be pleased to hear your kind words. Thank you for choosing Fenwick Home Services, Kathy.

December 15, 2025

December 7, 2025

Sandi Fotos

Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!

Response from owner

We are happy to hear that you were satisfied with our service, Sandi! Thank you for recommending Fenwick Home Services to your Family and Friends.

December 8, 2025

November 30, 2025

Maria Robles

Excellent service! Easy to book, punctual, and efficient! Rafael is highly knowledgeable and personable. He took his time and answered all questions! Rafael is great at explaining how plumbing and heating systems work. Fenwick came highly recommended and I’m glad I used them!

Response from owner

Thank you for your review! Delighted Rafael provided excellent service and answered all your questions. We appreciate the recommendation!

December 1, 2025

November 23, 2025

Dalton Hurt

Fenwick sent out Rafael and he did an outstanding job. We had a pretty stressful water issue and he found the leak fast, explained everything clearly, and jumped right into the repair. You could tell he knew exactly what he was doing. Rafael fixed the damaged line, raised it to prevent future problems, and got our system back up and running quickly. He worked professionally, efficiently, and really made the whole situation feel manageable. Rafael was excellent and we really appreciate the quality of his work.

Response from owner

We are utterly delighted to hear Rafael provided outstanding service during your water issue. His expertise and professionalism made the situation manageable.

November 24, 2025

November 20, 2025

Beth Hockenberry

I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.

Response from owner

Thank you immensely for trusting us again and recommending John's professional smart thermostat installation work.

November 20, 2025

November 19, 2025

Lauren Bovard

Mr. Bowen was absolutely a treasure and made a very stressful situation smooth and easy. The explanation of water heaters was through and installation was fast and super clean. Thank you. Fadi who installed our new toilet was fantastic. Cannot recommend Fenwick enough.

Response from owner

Thanks for highlighting Mr. Bowen and Fadi's excellent work. We're grateful for your trust in our team.

October 28, 2024

November 18, 2025

Elle Klass

I had a hot water slab leak and decided to repipe instead of tear up the foundation looking for the leak. Michael and Jeremy did the work. They were professional, tidy and friendly. They even took care enough to cover the lower holes so my cats wouldn't be tempted to squeeze inside. There was some unique challenges with my home but they worked through them. Every hole they cut in the walls was purposeful and done neatly. Emad expertly patched all the drywall. The supervisor Craig came by on different occasions to check on the work. The repiping took about 3 and a half days including the inspection. I also had my 17 year old water heater replaced and am already seeing much lower electricity usage. Considering the work done and a couple other estimates the price was fair. I'm happy with the work and glad I chose Fenwick.

Response from owner

We deeply cherish your trust in our repiping work. Thank you for recognizing Michael, Jeremy, Emad, and Craig's professionalism and care.

November 20, 2025

November 18, 2025

Allen Tidwell

Called Fenwick at 11:30. Dan McMillan was there by 1:30. He did a great job. Very pleased with my service.

Response from owner

We are overjoyed to hear Dan provided great service with such quick response time. We appreciate your trust in Fenwick.

November 20, 2025

November 10, 2025

Daniel Beck

Once again, Fenwick saves the day. On a Sunday evening we had an accident with our water heater and was spraying water in our garage. I called Fenwick service. They had somebody on call. They were at our house in under an hour. Gave an amazing quote And had the whole process with old water heater removed and new hot water heater replaced and working in under three hours. Rafael was extremely professional and incredibly efficient with his work. Explained everything that he was doing and what to look out for in the future. He was obviously very skilled and well versed in all things, plumbing and electrical in regards to our repair. I have used Fenwick now for multiple services within our home and they continually to provide exceptional service. They are also very friendly to veterans which I greatly appreciate as well. If you have absolutely any plumbing electrical or services they provide. You definitely need to call them and have them come out and work with you at your house.

Response from owner

Thank you for your review, Daniel. Rafael's professional work and our emergency response made all the difference. We appreciate your continued trust.

November 10, 2025

November 4, 2025

Tiffany Hyland

Dan M did a great job! He is super thorough and knowledgeable! Will definitely use him again for all my plumbing needs!

Response from owner

Thank you Tiffany! We're thrilled Dan M's thorough and knowledgeable service impressed you. We appreciate your trust in us!

November 4, 2025

November 2, 2025

Leah O'Neill

Dan M was awesome- he was quick to help and assess the issue. super kind and amazing customer service

Response from owner

Thank you for your wonderful feedback about Dan M's quick assessment and amazing customer service.

November 3, 2025

October 28, 2025

Cliff Loveland

We experienced a plumbing leak under our foundation Saturday evening (commonly known as a "slab leak") which required total household water shut off. We called Fenwick Services on Sunday for an evaluation and quote. Fenwick service professional was at our home within 2 hours. Rafael Serrano (Technician) was assigned to our home and we couldn't be more happy with the professional service he provided! 100% On time! 100% experienced to handle the slab leak. 100% Informative through the process! 100% Kind and Caring! 100% efficient and 100% Tidy! Our Customer Satisfaction rating?! 110%!!! Well done Rafael! Thank you! Fenwick customer service was awesome and online systems worked with ease! We are very happy!

Response from owner

We are ecstatic to hear about your excellent experience with Rafael and our emergency service! Thank you for recognizing his professionalism and expertise.

October 28, 2025

October 27, 2025

Spencer Timlin

Stellar customer service. Rafael came out on a Sunday when our water heater broke, no charge. He provided quotes and talked us through several different options. He was very knowledgeable and personable. I didn’t ever feel like I was being sold something. I had a few questions that evening and Fenwick dispatch put me in touch with Rafael and he spent time answering all my questions without even being assured he’d get our business yet. The next day the dispatcher, Jennifer, patiently helped talk us through their service programs and payment options to help us finalize and schedule the install for that afternoon. Start to finish was a great experience at a very fair price. They were reliable, easy to get ahold of, and followed through. Would definitely reach out to them again for future needs.

Response from owner

We deeply cherish your trust in Rafael and Jennifer. Their dedication to stellar service reflects our commitment to reliable solutions.

October 28, 2025

October 24, 2025

Willette Baker

We first want to say how blessed we are to have been recommended to Fenwick for services. The service men Michael Underwood and his assistant were excellent very professional punctual and friendly they knew what they were doing and did an excellent job on repiping our home we wish we had used their services before. We felt very comfortable with them in our home and you could tell they took take their job very seriously and are very knowledgeable. We are beyond pleased with the excellent service we received if we could rate above the five stars we would do so My husband and I will be glad yo recommend Fenwick Home Services in the future. We thank you Fenwick. Sincerely Keith and Willette Carter.

Response from owner

Thank you for your review! We're blessed to have customers like you. Michael and his assistant appreciate your kind words about their professionalism and expertise.

October 24, 2025

October 17, 2025

Sheena Heywood

Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.

Response from owner

We are delighted to hear Ron Ayers consistently provides reliable, timely service. Your continued trust means everything to us.

October 17, 2025

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