All reviews
999 verified reviews, 4.8★ average, sorted by most recent.
RGR (RGR)
Brenden was great, very professional and knowledgeable ! Came to the door ready to fix my problem, outstanding. This was for our NG line to our whole home generator, a short piece of the line had corroded and needed replaced. Fenwick scheduling was fantastic, actually able to pick the time I needed. All around excellent company to work with, they do ALL our home installs & repairs.
Response from owner
May 21, 2024
Jim Minion
Raphael arrived on a Sunday afternoon to repair our tankless water heater. His diagnosis revealed replacement was the best option. He returned after dark with the new unit and installed it flawlessly. We truly appreciate his outstanding work ethic.
Response from owner
January 29, 2026
Evan Amstutz
Kodie did a fantastic job. He was thorough and friendly and I would recommend Fenwick to anyone.
Response from owner
January 28, 2026
Barbara Cadmus
Zach, our technician, was phenomenal in our plumbing service. Very knowledgeable, promptly arrived and just a really nice guy. A definate asset to Fenwick!
Response from owner
January 28, 2026
Bonnie Buckley
Always professional and does a great job with all our plumbing needs!
Response from owner
January 27, 2026
Amy Camargo
Benjamin was on time and very professional. He was very understanding of our issues and escalated it to an a electrician who is coming out. Also gave us great tips on maintenance. He was amazing and very kind
Response from owner
January 26, 2026
Ronnie Bond
Amazing job. Requested a repair. I received a 4 hour window starting literally 1.5 hours after my call and they arrived 30 minutes later. Work was done quickly and professionally and I was completely satisfied. 10 stars!!
Response from owner
January 26, 2026
Howard Mejia
I would definitely recommend Fenwick Services. I had a rusty gas pipe lines leak and they fixed it in a smooth same day and fast service. I am very satisfied with the work done by the technician Frank Lamia. He is very knowledgeable, explained everything in a transparent manner and got the job well done. Frank you’re the best! Thank you.
Response from owner
January 26, 2026
Denise Larson
Danny was great! He was very efficient and a pleasure to work with.
Response from owner
January 23, 2026
Rick Maffei
My plumber Tim Allala did a wonderful job! He replaced the tub drain and overflow on two bathtubs within about an hour. Very knowledgeable with 30+ years experience. Great workmanship! Thank you Tim!
Response from owner
January 23, 2026
Keith Martin
Natural gas hook up for new grill, was fast and easy. Technician was on time, very knowledgeable and explained everything in layman's terms. I would highly recommend Fenwick Home Services
Response from owner
January 22, 2026
gatortalk6
Friendly, prompt, professional. Explained what needed to be done and and finished the job with everything looking great and in timely manner. Highly recommend!
Response from owner
January 22, 2026
George Mckenna
Frank is professional, personable and good at his job. Thanks Frank !
Response from owner
January 22, 2026
Patricia Dukes
Ronald was very knowledgeable and efficient. He took care of our plumbing problem. Good experience!
Response from owner
January 21, 2026
jacque316
Excellent and friendly service from start to finish. Showed up right on time and finished early.
Response from owner
January 19, 2026
Miranda Long
Steve exceeded expectations from communicating when in route to service on site. He went above and beyond to make sure we had hot water for the weekend. Overall a great experience!
Response from owner
January 19, 2026
Clark Meeks
On Thursday, January 15, 2025, I called Fenwick Home Services to have a water softener installed at our residence. I was scheduled in for the next morning and was impressed by the quickness of the appointment. The next morning and on time, Plumber Technician, Rafael Serrano, of Fenwick Home Services, came to our house and installed the Whirlpool water softener. He could not have been more competent, professional and polite. He stayed focused and got the job completed well. He answered all my questions and explained everything to me. Five stars and highly recommended!
Response from owner
January 19, 2026
K Ashline
We had a leak outside between meter and house. Fenwick was here within an hour. Nathan was great. He worked so hard to find that leak (line was like 2 ft down) and then repair it. We’ve used fenwick before and techs are always polite and great.
Response from owner
January 16, 2026
Brian Boudrie
Steve Hancock at Fenwick plumbing did an excellent job at moving and reinstalling my tankless water heater!! I would highly recommend Fenwick and Steve to anyone needing any plumbing work done at there residence!
Response from owner
January 15, 2026
john CARRETO
Collin was very honest, knowledgeable and professional. I'd use them again in a heartbeat, highly recommended!
Response from owner
January 14, 2026
Lisa Bratcher
Fadi was great. He handled a plumbing issue with ease. Knowledgeable, professional and friendly. And, he was able to give us a recommendation for another service that we needed.
Response from owner
January 14, 2026
Willie Williams
The installation teams lead by Brian O'Neal and Joseph Longo was very Professional and provided great service!
Response from owner
August 20, 2025
Chris Weller
Fenwick plumbing diagnosed my shower issue quickly and gave me estimates on options and fixed on the spot. No hard sell for more work than necessary. Guys were great! Highly recommend
Response from owner
January 12, 2026
Earl Ware
Sewer line replacement went smoothly. Excellent work done by a professional technician. Thanks again Tim A. Price was fair as well.
Response from owner
January 12, 2026
Geri Bowman
Zach with Fenwick was pleasant, professional and thorough. I will continue to use Fenwick as long as Zach is available
Response from owner
January 12, 2026
WogDT Jville
Prompt service and technician support. I was pleased with the great response and price.
Response from owner
January 12, 2026
Lisa Torrance
Fenwick always does an amazing job. They are honest, reliable and quick.
Response from owner
January 9, 2026
Kathy Mann
We had Fenwick replace old 40 gal water heater with a tankless one that required plumbing and electrician. They were timely, worked very hard, kept everything clean, and cleaned up after themselves. They were also all very customer oriented. Would highly recommend them
Response from owner
January 9, 2026
Brittany Paliana
Ronald did a wonderful job. He was very thorough and explained everything that would be happening. He was very helpful and professional. My Husband and I thank Ronald and Fenwick for great work. Also Jessica, for getting us an appointment quickly. We will definitely contact again for future work.
Response from owner
January 8, 2026
Alan Anderson
Michael U. performed an installation of a hot water recirculating pump. Great job.
Response from owner
January 8, 2026
Sarah
Our technician Ron was the best! We have requested him several times and he exceeds our expectations. He explains everything he is doing or what we need to do and why. Then he efficiently performs the job he is professional and just a great guy. It is our daughters living there and it makes us nervous to have service people but Ron is so professional and takes great care of them. We will use him every time! Great employee!
Response from owner
January 8, 2026
Julie McWhorter
We had emergency stopped up plumbing issue at 11:30 pm, causing all drains from the kitchen to the street to back up into the master shower. We called and a super customer service rep answered the phone on the 2nd ring! He scheduled a call for 8:00 am the next morning and Shawn arrived on time and promptly solved the issue in just a few minutes.... which begs the question Why was the charge almost $600? That was a surprise... Fenwick has always been reasonably priced for my customers... I was totally surprised by the charge. But, the service was great and Shawn was excellent.... he had super customer service skills.... courteous, friendly, and knew how to solve the problem quickly and effectively. He gets a "10"..... the highest-ranking!
Response from owner
January 8, 2026
Magda J.
Father and Son Michael Sr. and Michael Jr. were great, professional and fast.
Response from owner
January 8, 2026
John F
Fenwick plumbing did an amazing job “re-plumbing” my whole house after a big concrete slab leak from a 32 year old copper pipe. The repair team, led by Justin and supported by Josh and Matt, were incredibly diligent workers who re-plumbed the entire house in 5 days. Justin was an adept leader who showed his leadership skills, expansive plumbing experience, and superb customer service skills on a daily basis. Justin and his team even worked tirelessly on Christmas Eve to complete the job ahead of schedule and with exacting results. Great job to the Fenwick Team!!! Jf
Response from owner
December 29, 2025
Antonio Marshall
Deazion Applebee's represented his craft and company well. I will definitely rely on the services Fenwick has to offer. The prices are fair and out competed two other companies i called.
Response from owner
December 22, 2025
Kathleen Gravley
Our water heater quit working Friday afternoon. Called Fenwick and they sent Raphael a wonderful, respectful young man and he did an exceptional job. I want to think Raphael and Fenwick for making a bad situation good thanks again, Rafael. Kathy.
Response from owner
December 15, 2025
Sandi Fotos
Complex Electrical Job, Fenwick definitely earned 5 stars!! We are so happy with the job they did from start to end. So easy to schedule, the communication day of the job was great, they were on time, courteous and professional! Tackled our complex electrical job with no problems. Would recommend to Family and Friend!!!
Response from owner
December 8, 2025
Maria Robles
Excellent service! Easy to book, punctual, and efficient! Rafael is highly knowledgeable and personable. He took his time and answered all questions! Rafael is great at explaining how plumbing and heating systems work. Fenwick came highly recommended and I’m glad I used them!
Response from owner
December 1, 2025
Dalton Hurt
Fenwick sent out Rafael and he did an outstanding job. We had a pretty stressful water issue and he found the leak fast, explained everything clearly, and jumped right into the repair. You could tell he knew exactly what he was doing. Rafael fixed the damaged line, raised it to prevent future problems, and got our system back up and running quickly. He worked professionally, efficiently, and really made the whole situation feel manageable. Rafael was excellent and we really appreciate the quality of his work.
Response from owner
November 24, 2025
Beth Hockenberry
I wanted to change my thermostat to a smart thermostat. I called Fenwick because I’ve used them in the past to install a hot water heater. John arrived and was extremely professional. He changed out my thermostat using one I had purchased on Amazon, helped me set up the app so I could control the thermostat, cleaned up after himself, and made sure everything was working well before he left. I felt the price was very reasonable andI highly Recommend Fenwick Waychoff HVAC Service.
Response from owner
November 20, 2025
Lauren Bovard
Mr. Bowen was absolutely a treasure and made a very stressful situation smooth and easy. The explanation of water heaters was through and installation was fast and super clean. Thank you. Fadi who installed our new toilet was fantastic. Cannot recommend Fenwick enough.
Response from owner
October 28, 2024
Elle Klass
I had a hot water slab leak and decided to repipe instead of tear up the foundation looking for the leak. Michael and Jeremy did the work. They were professional, tidy and friendly. They even took care enough to cover the lower holes so my cats wouldn't be tempted to squeeze inside. There was some unique challenges with my home but they worked through them. Every hole they cut in the walls was purposeful and done neatly. Emad expertly patched all the drywall. The supervisor Craig came by on different occasions to check on the work. The repiping took about 3 and a half days including the inspection. I also had my 17 year old water heater replaced and am already seeing much lower electricity usage. Considering the work done and a couple other estimates the price was fair. I'm happy with the work and glad I chose Fenwick.
Response from owner
November 20, 2025
Allen Tidwell
Called Fenwick at 11:30. Dan McMillan was there by 1:30. He did a great job. Very pleased with my service.
Response from owner
November 20, 2025
Daniel Beck
Once again, Fenwick saves the day. On a Sunday evening we had an accident with our water heater and was spraying water in our garage. I called Fenwick service. They had somebody on call. They were at our house in under an hour. Gave an amazing quote And had the whole process with old water heater removed and new hot water heater replaced and working in under three hours. Rafael was extremely professional and incredibly efficient with his work. Explained everything that he was doing and what to look out for in the future. He was obviously very skilled and well versed in all things, plumbing and electrical in regards to our repair. I have used Fenwick now for multiple services within our home and they continually to provide exceptional service. They are also very friendly to veterans which I greatly appreciate as well. If you have absolutely any plumbing electrical or services they provide. You definitely need to call them and have them come out and work with you at your house.
Response from owner
November 10, 2025
Tiffany Hyland
Dan M did a great job! He is super thorough and knowledgeable! Will definitely use him again for all my plumbing needs!
Response from owner
November 4, 2025
Leah O'Neill
Dan M was awesome- he was quick to help and assess the issue. super kind and amazing customer service
Response from owner
November 3, 2025
Cliff Loveland
We experienced a plumbing leak under our foundation Saturday evening (commonly known as a "slab leak") which required total household water shut off. We called Fenwick Services on Sunday for an evaluation and quote. Fenwick service professional was at our home within 2 hours. Rafael Serrano (Technician) was assigned to our home and we couldn't be more happy with the professional service he provided! 100% On time! 100% experienced to handle the slab leak. 100% Informative through the process! 100% Kind and Caring! 100% efficient and 100% Tidy! Our Customer Satisfaction rating?! 110%!!! Well done Rafael! Thank you! Fenwick customer service was awesome and online systems worked with ease! We are very happy!
Response from owner
October 28, 2025
Spencer Timlin
Stellar customer service. Rafael came out on a Sunday when our water heater broke, no charge. He provided quotes and talked us through several different options. He was very knowledgeable and personable. I didn’t ever feel like I was being sold something. I had a few questions that evening and Fenwick dispatch put me in touch with Rafael and he spent time answering all my questions without even being assured he’d get our business yet. The next day the dispatcher, Jennifer, patiently helped talk us through their service programs and payment options to help us finalize and schedule the install for that afternoon. Start to finish was a great experience at a very fair price. They were reliable, easy to get ahold of, and followed through. Would definitely reach out to them again for future needs.
Response from owner
October 28, 2025
Willette Baker
We first want to say how blessed we are to have been recommended to Fenwick for services. The service men Michael Underwood and his assistant were excellent very professional punctual and friendly they knew what they were doing and did an excellent job on repiping our home we wish we had used their services before. We felt very comfortable with them in our home and you could tell they took take their job very seriously and are very knowledgeable. We are beyond pleased with the excellent service we received if we could rate above the five stars we would do so My husband and I will be glad yo recommend Fenwick Home Services in the future. We thank you Fenwick. Sincerely Keith and Willette Carter.
Response from owner
October 24, 2025
Sheena Heywood
Ron Ayers has been doing my plumbing jobs, for a few yrs now with Fenwick. He's reliable, on time and gets the job done correctly.
Response from owner
October 17, 2025