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Technician Quality & Expertise

99.4% positive

Across 298 reviews of Fenwick Home Services in St. Augustine, FL, technician quality & expertise appears in 171 reviews (99.4% positive), from 2026-04-17 through 2026-10-01.


Key findings

  • Technician Quality & Expertise mentioned in 171 of 298 reviews (57.4%)

  • 99.4% of Technician Quality & Expertise reviews are 4 or 5 stars

  • Average rating in Technician Quality & Expertise reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    83%142 mentions
  • Technical Knowledge & Expertise

    59%101 mentions
  • Courtesy & Friendliness

    36%61 mentions
  • Communication & Updates

    35%60 mentions
  • Punctuality & On-Time Service

    21%36 mentions
  • Problem Resolution & Effectiveness

    19%33 mentions

Reviews mentioning technician quality & expertise

October 1, 2026

Tomi Windle

Very efficient person knew his job well. he did leave debris that he cleaned off the hvac air intake. Although I was happy he took time to clean the area, no else had before.

October 1, 2026

Gloria April

very professional and Devonte was exceptional with his service and completed the service in a timely manner. I recommend Fenwick Waychoff to anyone for their exceptional service.

October 1, 2026

Jack Freeman

Excellent service. Technician Chris was thorough in his explanation of his service and details of our unit. Excellent company with high standards.

October 1, 2026

Tabitha Everett

I had an excellent experience! Eddie was wonderful. He was professional, knowledgeable, thorough, and took the time to explain what he found and what needed to be done. He replaced my capacitor, but he also found other issues with how my system had been set up and discovered that equipment I previously had installed wasn’t even connected. He corrected everything, explained what he was doing, and provided pictures documenting what he found and the work performed.<br><br>The difference in my AC has been incredible. My home is cooling so much better that I’m now keeping the thermostat several degrees higher than I used to and still finding myself cold! 😂<br><br>I was also impressed with the value and decided to sign up for their annual maintenance plan. Eddie even scheduled my spring maintenance appointment for me before he left. I never felt pressured or like I was being sold things I didn’t need. Eddie earned my trust, and after this experience, they’ve earned my business. I highly recommend them, and I’ll definitely be requesting Eddie in the future!

October 1, 2026

EDA Realty

Keith was very professional commenced on his work and requested that he continued to be my technician. Excellent service.

September 30, 2026

Luis Delerme

Mr Allen did an outstanding service today. He also explained everything that he was going to do. I will recommend Waychoff Air,<br>Technician for the knowledge that they bring in to do their job.

September 30, 2026

Paul Vanhoose

Very knowledgable I'm impressed. He took the time out to explain everything that ha did.

September 30, 2026

Sharon

Technition (Devanate Byrd) in Jacksonville, FL was very profeshinal and very polite. Explained everything thouroghly.

September 30, 2026

Ann Marie Byrd

Technician Keith visited and did a great job! Knowledgeable, friendly, listened to concerns. I’m very pleased.

September 30, 2026

marvin wells

Patient, courteous, good diagnostician. Appreciate his services. Very good skill level. Would gladly use him again…<br><br>Not his problem but I told him the fees charged for the part and service was more than I expected

September 29, 2026

Julia Cramer

Enjoyed the visit with David . He is an AC expert, and exceeded my expectations. Tv Thank you.

September 29, 2026

J Y

Devonte did an excellent job! Quick and efficient. Most thorough service call, ever. Found 2 problem area and fixed expertly.<br>Highly recommend.<br><br>Thank you.

September 29, 2026

James

The technician was excellent. Checked the system and explained the problem. Answered all of my questions. He is very experienced which is what I want in a service company.

September 29, 2026

Trish Diggins

Devonte was wonderful. Polite, neat, friendly, and respectful. Please send him my way again!!

September 29, 2026

Eric Phillips

Andrew was amazing. Found the leak within minutes and had the job completed and cleaned up quickly. Very professional with incredible customer service. This is why I only use this company. They get how important good customer service with excellent results is. Thank you!

September 29, 2026

Matt

Danny Morrison with Fenwick Waychoff did an excellent job with the electrical work at my home. He was professional, knowledgeable, and took the time to thoroughly troubleshoot the lighting circuit, wiring, and breaker to make sure everything was safe and working properly. He explained what he was checking and made the whole process easy to understand. I really appreciated how thorough and respectful he was. Great experience overall, and I would definitely recommend Danny and Fenwick Waychoff for electrical work.

September 29, 2026

Mark D

Thank you Eddie from Fenwick outstanding service and customer support.

September 29, 2026

Angie Nutial

Buster was my technician. He was professional and efficient. He provided a great summary on my HVAC unit and what maintenance work may be needed in the near future. He showed me everything and made recommendations. At no point did I feel pressured into adding on anything to my service.<br><br>I ended up needing a new compressor and additional coolant.

September 28, 2026

Michael Barthelemy

Excellent customer service from Buster! Highly recommend!

September 28, 2026

Bernie Giancola

Gerald was Courteous did a great job

September 28, 2026

Ines Rosa

Replacing the plumbing throughout my home felt like a daunting project. Rising insurance costs pushed me to have the old pipes replaced, and I was worried about the disruption and damage it might cause. Fenwick Plumbing made the process much easier than I expected.<br><br>They offered a reasonably priced solution, worked efficiently, and kept the disruption to my home surprisingly limited. Their crew was here for more than a week, and I’m grateful for the care and professionalism they showed throughout the job. Special thanks to crew lead Craig Rock for keeping everything moving smoothly, and to Justin and everyone else who worked on my home. I would happily recommend Fenwick Plumbing.

September 28, 2026

Renna Lee Paiva

Plumbing today! Great Job Tim!!

September 28, 2026

Donna Bailey

Andrew Justice serviced our units today. His knowledge of the HVAC units was exceptional. He was very professional and courteous. I highly recommend him as a service technician.

September 28, 2026

Denise

Tech Keith was on time, explained my system to me & was clear about what I would need. Very thorough & pleasant.

September 28, 2026

Cre Sha

Justice took care of the scheduled maintenance. He was thorough in explaining what was completed. Thank you!

September 28, 2026

Robert Britt

Justice great service.

September 27, 2026

Roslyn Panichas

I had my fall AC system maintenance done and my service technician (Dylan Smith) was very professional and respectful while in my home. He did a thorough cleaning of both the inside and outside parts of the system, as well as, checked all the boards and setting to ensure that the system was working at its peak performance. Fantastic job.

September 27, 2026

Charles Watkins

He demonstrated professionalism and courtesy. He also explained everything in detail while doing a thorough job.

September 26, 2026

Melody Elsman

Very knowledgeable and informative.

September 26, 2026

Larry Elliott

Excellent Technician! Very courteous, knowledgeable and efficient. You can’t grow wrong with Fenwick!

September 26, 2026

Donovan Daley

Branson was very professional, pleasant and thorough. As I have come to expect from Waychoff's technicians.

September 25, 2026

manal asfoura

Mark<br>did his job excellent<br>In general Above and beyond

September 25, 2026

Judy Terrazas

Keith was very knowledgeable and explained his and why I needed to update my services. I would recommend him to everyone.

September 25, 2026

sandra mongeon

John was outstanding today answered all my questions he was very knowledgable professional easy to understand..He explained every thing he was doing for the maintenance on the ac unit. I was very pleased.

September 24, 2026

David Brundige

He was thorough with his inspections and recommendations

September 24, 2026

Moses Igwe-Onu

Mark was courteous, knowledgeable and professional

September 24, 2026

Dennis Freeman

I had the pleasure of meeting, and learning from, Wes today! Wes was friendly, courteous, charismatic and professional! He quickly identified the issue which was shorting and tripping the breaker on my hvac handler, then swiftly resolved the issue. Wes kept me informed throughout the process, noting the reason for the problem, the resolution, and associated costs to repair. I will definitely engage waychoff's for all of my future hvac needs!<br><br>9/24/26 - Andrew Justice from waychoff was out today to tune up my ac system! Professional, respectful and thorough!!

September 24, 2026

Aixa Skelton

Justice is an excellent technician<br>Very thorough through his explanations<br>And he’s is reasonable and superb

September 24, 2026

Jacqueline Dragoni

Brian was polite and professional, would definitely recommend him and Waychoff’s after many positive experiences.

September 24, 2026

Tony Wells

Devonte was absolutely amazing. Very knowledgeable about the system and perform a very detailed inspection as well as resolved all our issues. Wonderful job!!

September 24, 2026

Joyce Johann

Our service provider did a great job. Always pleased with Fennwick.

September 23, 2026

Gail Stewart

Devonte is an Experienced and knowledgeable tech who diagnosed and solved my problem expediently.

September 23, 2026

Major EmeraldIce

Zakeem and Shawan were great and professional. Very respectful.

September 23, 2026

Jacqueline Wright

Tech Keith is the best, was very thorough and explained everything well

September 23, 2026

Nelson Nazario

Great 👍Devonte did an excellent, outstanding job. He identified the problem, explained the remedies and corrected as required. Great show.

September 23, 2026

MACHELLE SCOTT

Excellent, on time,friendly tech,price was.right .<br>Very pleased. Will use again.<br>Thank you Fenwick Waycoff

September 23, 2026

Tim Brockway

Service was prompt, professional, in line with the initial quote. Excellent encounter.

September 23, 2026

Tom Lay

My service technician was top notch, in every category. Waychoff's service is the best, I personally would recommend them to anyone!

September 22, 2026

D W

AC tune up went good. Technician was very professional.

September 22, 2026

Michelle “Shelly” Espy

Amanda was great. She was patient and listened to my needs then she went to work!!

September 22, 2026

David Newman

Highly professional and skilled

September 22, 2026

Larry France

Zakeem and Shawn, an awsome job by these guys! Couldn't have been happier.

September 22, 2026

Nikki Yoder

These folks have been great to work with. They are all very professional and kind.

September 21, 2026

George Chubeck

Excellent service

September 21, 2026

Lauren James

The technician did an amazing job. He was thorough and professional.

September 21, 2026

Sandy Bateh

Zakeem and Demetria were fantastic. I would recommend them 100%

September 19, 2026

Derrick Smith

Rafael was excellent and very courteous. An outstanding employee for Fenwick

September 19, 2026

Scott Miller

Cody Kaufman provided exceptional service for my hot water heater replacement. During the estimation process, his communication was outstanding. He explained everything thoroughtly. His arrival on the day of the repair was timely and his updates throughout the job were spot on. I'd recommend Cody to anyone needing plumbing work.

September 18, 2026

Thom Olberding

Fenwick Waychoffs exceeded my expectations. Showed up on time ,were professional , repaired the issues . Would recommend highly. Thank you .

September 18, 2026

Bryant Hanson

Keith Frazier did an excellent job. Hold on to him.

September 18, 2026

Domingo Alvarez

Fadi (tech), job well done. Would recommend.

September 18, 2026

Eva B.

I have used Fenwick Waychoff a few times. They are not only prompt, but they come when they say they will I called in the morning and by afternoon and Andrew had professionally replaced the spigot by afternoon. I wish I had taken a before photo.

September 18, 2026

Angelita Cochran

Benjamin is your employee who deserves recognition. He was punctual, well informed and was well versed in expectations. Exceptional service. Thank you.

September 17, 2026

Steven Ralph

Great techs. Awesome attention to detail. Worked through technical payment difficulties to get me the best financing I wanted. Job done right!

September 17, 2026

David Cooper

Plumbing repair. Technician James Pike did a great and very professional job. Thanks to him and I would highly recommend him to anyone needing plumbing repair.👍😃

September 17, 2026

Shelly

Devonte was on time, did a great job he was knowledgeable of our equipment<br>A+! Thank you 😊

September 16, 2026

Bonnie&Clyde

⭐⭐⭐⭐⭐<br><br>Eddie did an amazing job! He was professional, knowledgeable, and very thorough. He took the time to explain everything and made sure the job was done right. I really appreciate his hard work and excellent customer service. Highly recommend Eddie for all your AC needs!

September 16, 2026

Walter Meadows

Devonte the service technician was an excellent and knowledgeable tech he showed up on time and got straight to work he explained different thing to help improve my air quality and gave me advise on how to keep my unit in good standing till they return for my next visit and he is a good representation for you all company and I will recommend him and your company to whom may be in need of AC assistance

September 16, 2026

Rania Hilton

Amazing service,.. fast, professional and extremely friendly. Thank you, Fenwick Waychoff's for the outstanding service.

September 16, 2026

Kram Semaj

My Technician (Cody) was extremely professional and personable. He went above and beyond what was required. Thanks Fenwick

September 15, 2026

ADSM

Allen B is Amazing and extremely knowledgeable!

September 15, 2026

Keshia Graham

Technician Andrew Bennett was amazing. He communicated and walked me through the issues to ensure I knew how to maintain maximize plumbing parts. I would definitely use Fenwick in the future for my plumbing needs.

September 15, 2026

Tongila Manly

The crew were on time and did a great job.

September 1, 2026

Ray Maillo

Danny Morrison is probably the best electrician I’ve seen operate in a while. He knew his stuff and was the upmost professional. Great, clean work and outstanding customer service. If you need electrical work ask for him, you won’t be disappointed!!

August 31, 2026

Murray Westley

Fenwick plumbing (Matthew) fixed my toilet in minimum time. The technician showed up on time, was very professional and customer focused. Highly recommend Fenwick Plumbing for all of your plumbing needs.

August 31, 2026

Sammie Stirks

Frank and Gabriel were very pleasant and efficient. I bought my own water heater and they did the . They Arrive timely and completed the work efficiently and answered all questions. Overall greatest experience and highly recommend.!

August 31, 2026

Deborah Gilliard

Communication and service were all great and made the appointment stress free. Danny was personable, polite while remaining professional and very knowledgeable. He went above and beyond to explain even the small details making sure I understood everything to make informed decisions.

August 31, 2026

Laura Muehrcke

Steven was great, took care of everything we needed done in a timely and professional manner!

August 29, 2026

Jerry Walter

Fadi Atlyari The technician who did the job was fast and efficient. Very professional, he did an amazing job and I would highly recommend Fenwick Waychoff's to anyone who needs plumbing work done very great job! Thank you! JRWalter.

August 29, 2026

Fonya Slord

I had Danny Boy come to My home and complete an electrical inspection. And oh my word I was blown away what a lovely person, he was sweet and kind and cared about my electrical system. He showed me some resolutions and educated me on whole home surge protectors. I will highly recommend this company and this employee to everyone I know!

August 29, 2026

Joe Dominiak

Dale was excellent. He was very professional, helpful, knowledgeable and communicated well. It was because of Dale that they won the job. He did a great job with the install and left our house clean and tidy! Highly recommend Fenwick and Dale!!

August 28, 2026

Monique Chappill

Sean was amazing! My HVAC went out and stopped working unexpectedly last night. He located the root cause and immediately got to work. We are so grateful that Sean was able to get us up and running! Thanks for your expertise Sean!

August 28, 2026

Cathy Talbot

Brandon did an excellent job taking care of our AC system and went above and beyond to make sure things were taken care of the same day ! Brandon was very kind and knowledgeable and I highly recommend him as a technician in your home.

August 27, 2026

Mary Heicher

The guys have worked really hard to get my plumbing functioning correctly. They were fast careful and cleaned up everything. I would highly recommend them. Dale was my last tech. He was amazing. His helper was quick on the ball too.

August 27, 2026

John Beamer

The two technicians were very professional, efficient and hard working. They quickly accessed the issue at hand. They effectively communicated very reasonable expectations for the repair. I would recommend them to any friend or family members to help assist with similar issues. If I have additional issues I would welcome the opportunity to work with your team in the future.

August 25, 2026

Nancy Silverman

Dale was fantastic. He explained all the work he was going to do and made sure I understood it all before he started. He was very nice and respectful. The work was top notch. I felt the price I paid was very reasonable. I highly recommend Fenwick.

August 25, 2026

Mark Brown

Awesome service again! Kodie fixed the shower quick and at a reasonable price.

August 24, 2026

Angela Gillis

My service person Sean Haynes was excellent! He was very professional. He provided explanations of the service and answered all my questions! Very pleasant!

August 23, 2026

Megan Stokes

Fenwick did it again!! Rafael Serrano was professional, knowledgeable, and very helpful! He installed a new hot water heater in a few hours and even came out on a Sunday!<br>Thank you so much!

August 20, 2026

Levicia Smith

Andrew was exceptional. He explained everything well and answered all of my questions.

August 19, 2026

Harriet Brown

James P is an excellent professional technician. It didn't taken him long to troubleshoot the issue. He nformed me of the problem and resolution then offered me two detailed options. I chose to replace and install a new water softener system.

August 19, 2026

steven gilbert

Mike and MikeJr were great in every aspect of their job. I wouldn’t hesitate to ask for them again if needed for another job. Outstanding!

August 19, 2026

Kevin Foster

Fenwick helped us when we were in a bind and can't thank them enough. Our plumber was Josh S and he went above and beyond. Really appreciated his demeanor, honesty, and patience. Would use Fenwick again!

August 18, 2026

Kristin H

Kodie was fantastic, knowledgeable, professional, and mindful of keeping everything clean. So grateful for all of his help and my issue was completely resolved (and quickly, as well!). Thank you, Kodie and Fenwick!

August 18, 2026

Em Jeffrey

Remove and install new bathroom vent box.<br>Technician came out and after asking if the vent had been attached to the vent box was told that indeed he had done so. Went in the attic to check and IT WAS NOT ATTACHED! Newly blown insulation was also completely disrupted! No care given! Mgr stated the boxes were different sizes meant for new construction homes only; tech put the vent box in and said it fit perfectly without having to use the bracket it came with. Don’t know what that has to do with the vent hose NOT being attached to the box as the 2nd tech sent out did attach it! Hate to see what work was done in other homes that this 1st tech that came out did to ours! People should be very leary of this company! The vent would’ve blown the air directly into the attic instead of out of the home! Check your new hires Fenwick!

August 18, 2026

Lucy Yelton

Tim was great and very knowledgeable! He explained everything really well and did an amazing job!

August 18, 2026

Mackenzie Eubank

Tim was great! Super helpful and very kind.

August 17, 2026

Linda Svejkovsky

Air conditioning stopped working. Set up appointment online and Kevin, our technician, fixed the unit-condensation line had a blockage. Kevin was great. He was very polite, knowledgeable, and thorough. Showed and explained pricing after finding the problem. Fixed the unit and cleaned up afterwards. I would definitely recommend.

August 15, 2026

Glenn F

Fadi very helpful and made sure everything was correct before leaving. Definitely five-star rating.

August 14, 2026

Carol Spear

Sean Haynes was the most patient, knowledgeable and professional HVAC Professional I have encountered in all my years as a real estate agent. Great work and problem solved🙌🏾

August 14, 2026

Michael Marcone

Technicians were excellent!! Best I have used! Very polite, professional and efficient.

August 13, 2026

Jamal Agnew

Received a routine water heater flush and the technician was very efficient.

August 12, 2026

Pamela Berlin

very knowledgeable and helpful as well a professional and friendly...

August 10, 2026

A. Roy

I had received an estimate for water heater replacement from the technician Raphael a very well knowledge and respectable technician. So much so I specifically requested him by name Raphael to come back a replace my old unit. Very professionally done. This guy was / is an amazing person and professional. Thank you Raphael and Fenwick Home Services.<br><br>A. Roy

August 10, 2026

NELSON LYDE

Great guy knowledgeable

August 7, 2026

dawn parisi

We live in orange county park Florida, Rafael Serrano was our technician, he was very polite and knowledgeable, down to earth guy,. Definitely would use him again for future plumbing projects

August 7, 2026

Susan Birch

Fenwick service people never disappoint! Matt was great! On time, courteous and KNOWLEDGABLE!! I can highly recommend Zachary. He was professional and efficient..

Response from owner

Thank you for taking the time to share your experience! We're glad Matt and Zachary provided knowledgeable, professional service.

April 27, 2026

August 7, 2026

James Martin

He arrived promptly on time very courteous. Did exactly what he said he was going to do cleaned up after he was done overall a very the good experience. I would recommend him and his company to anybody that needs plumbing assistance

Response from owner

Thank you for your review, James. We appreciate your kind words about our prompt, courteous service and thorough cleanup.

April 29, 2026

August 6, 2026

Mark Brown

Sean was great for my scheduled maintenance appointment. Explained everything thoroughly and performed the work quickly and with high quality

August 5, 2026

John Rich

Tim, from Fenwick arrived at our home just 2 hours after we called in our problem. Could not be more happy with his professionalism, expertise and ability to resolve our issues. You get what you pay for and we got quick, professional and courteous service. Hats off to Fenwick and especially Tim our specialist.

August 4, 2026

Dora Rhodes

Michael Bowen,senior was very professional and nice to work with!

August 4, 2026

Elsa Lent

Devonte Byrd Excellent Service did an amazing job fixing my AC. He was professional, on time, knowledgeable, and explained everything clearly. My house is cool again and I couldn’t be happier. Highly recommend him to anyone in Jacksonville needing AC repair!

August 2, 2026

Kaliyma Rooks

Rafael Serrano is absolutely awesome!!! Calling a plumber is never an enjoying experiences, but Rafael was quick, knowledgeable and extremely professional. A great advocate for the company; thank you again!

August 1, 2026

Ange Michelbach

Sean had us up and running in no time!

August 1, 2026

zach pizza

Sean was amazing. Took the time to explain the issue. How we could avoid it in the future and had our AC feeling cool in no time.

August 1, 2026

Cheyanne Hall

Great experience with Fenwick Home Services! Cody replaced our water heater quickly and professionally. He was friendly, efficient, and did a great job. Everything turned out perfect — highly recommend!

August 1, 2026

Maria Crosby

I had a great experience with Fenwick Plumbing thanks to Rafael Serrano. He was professional, knowledgeable, and incredibly helpful from start to finish. He took the time to explain everything clearly, answered all of my questions, and made sure the job was done right. His attention to detail and friendly attitude made the entire experience stress free I truly appreciate his excellent customer service and high quality work. I highly recommend Fenwick Plumbing, and if you have the chance to work with Rafael Serrano, you’ll be in great hands.<br><br>Thank you,<br>Maria Montoya (Crosby)

July 31, 2026

Angelina L

Frank provides outstanding costumer service and is very knowledgeable. Highly recommend requesting him to provide your service!

July 31, 2026

Josh Albright

Frankie was super professional and does a great job. His positive attitude and willingness to answer questions was much appreciated. 100% my preferred plumber for all my projects.

July 31, 2026

Samantha Lamia

Frank provided great quality service!

July 31, 2026

Mary K

Kind, fast, efficient service!

July 31, 2026

Cheryl Stacy

Cody K. installed a hot water heater in my home and did an awesome job. Thank you!

July 31, 2026

Elizabeth Walker

Cody Kauffman is absolute pro at what he does. Would highly recommend his services.

July 31, 2026

Lindsey Trucks

I highly recommend Fenwick Home Services. Cody Kauffman is very professional and does excellent work.

July 31, 2026

Sub Cultured

⭐⭐⭐⭐⭐<br><br>We had an excellent experience with Fenwick Plumbing! Cody replaced the water heater at our business, and the entire process was seamless from start to finish. He was incredibly friendly, professional, and reliable, and took the time to explain everything clearly before getting started.<br><br>The installation was completed quickly without sacrificing quality, and he left the work area spotless when he was finished. It’s hard to find someone who is not only knowledgeable but also takes pride in their work and genuinely cares about providing great service.<br><br>If you’re looking for a plumbing company you can trust, I highly recommend Fenwick Plumbing—and be sure to ask for Cody if you can. We couldn’t be happier with the service!

July 31, 2026

Toni Silver

Awesome experience Devonte was extremely professional and caring. Thank you for sending him. He should receive praise for his knowledge and his patience with us we will strongly recommend your company because of Devante

July 31, 2026

Dr. Melissa B Jordan

Cody Kauffman was highly skilled, excellent communicator and very professional. He has done multiple plumbing projects for us. I highly recommend him. I would give more than five stars if I was able.

July 31, 2026

Barb Streeter

Cody was professional, personable and task oriented .

June 1, 2026

Randy Grier

Michael Underwood..👍did a FRIST RATE..hot water heater installation in my Mother's Mobile Home that I rent. Very courteous and professional.Now I know who to call for most of my home repair services .... THANK YOU LR GRIER

Response from owner

Thank you for sharing your feedback about Michael's first rate hot water heater installation. We appreciate your trust in our services.

June 1, 2026

June 1, 2026

Greg M

Mike always does an excellent job. Quick to show up and thorough. Highly recommended!

Response from owner

We are thrilled to hear Mike provided excellent, quick, and thorough service. Thank you for the recommendation, Greg!

June 1, 2026

May 30, 2026

Shannon

Matt Atnip and his partner Caleb did a great job installing my water heater and new toilet. Matt was very knowledgeable and was able to educate me on what needed to be done. I appreciate his honesty and all the work he did! I highly recommend Matt and Caleb!

May 29, 2026

Daniel Wilensky

The technician was prompt, SUPER nice, very qualified, And thorough. I am extremely satisfied with the service. I have been using this company for many many years.

May 28, 2026

jacqueline rivera

Alex is very professional and knowledgeable I will use them again

Response from owner

Jacqueline, thank you so much for taking the time to leave us a review! We are thrilled to hear that you found Alex to be professional and knowledgeable during your service. We truly appreciate your kind words and feedback.

August 21, 2023

May 28, 2026

George Baccash

The tech was knowledgeable and patient. Explained everything.

Response from owner

Thank you for your wonderful feedback, George. We're glad to hear our tech was knowledgeable and patient in explaining everything.

June 4, 2024

May 28, 2026

Li2FL

Showed up right away first phone call great job professional definitely recommend

Response from owner

Thanks for your review! We appreciate your recommendation and are glad we responded quickly with professional service.

May 29, 2026

May 26, 2026

Colleen November

Great service. Clear communication. Patience and expertise. Michael Sr. Highly recommend.

Response from owner

We greatly appreciate your kind words about our service and Michael Sr.'s expertise and patience.

May 27, 2026

May 26, 2026

Mario Rojas

Had a great experience with this Tim. He was professional, on time, and quickly fixed the issue without any hassle. The work was done efficiently, and everything has been working perfectly since. Honest pricing and great customer service — highly recommend!

Response from owner

Thank you for your review, Mario! We're glad Tim provided professional, timely service and honest pricing. Your recommendation means everything!

May 26, 2026

May 26, 2026

Alphonzo Sinclair

Our technician was Micheal Underwood and he’s awesome!! Got to the root of the problem in no time. I will recommend Fenwick because of Micheal’s great service.

Response from owner

Thank you for your wonderful feedback! Michael clearly provided excellent service. We're thrilled he solved your problem quickly and earned your recommendation.

May 26, 2026

May 22, 2026

Sharon Burns

My technician name was Mike Michael I’m BOWEN Sr He was very knowledgeable. He said I would have my new water heater up and running before he left on yesterday and it was his personality was very very good. He knew what he was doing. He was very passionate about his work, what he was doing how he would do it. He made sure that I knew what to do however, everything work what he put in. I asked him about a survey because I really want to do I said I will call myself, but I’m so thankful that you guys got in touch with me so I can let you know the type of person that you sent to my house how wonderful he was how knowledgeable he was his personality. He was very warm friendly thank you guys again so much.

Response from owner

We're glad to hear about your positive experience with our technician, Mike Michael! Thank you for sharing your feedback.

May 22, 2026

May 22, 2026

Abdul El-Zarif

Great service! Great value!!

Response from owner

Thank you for your kind words, Abdul! We're thrilled to hear that you had a great experience with our service and found it to be of great value. If you ever need any assistance in the future, please don't hesitate to reach out to us at (904) 490-7003.

February 16, 2024

May 21, 2026

David Houser

Very friendly, on time, clean and respectful to property. Will definitely use them again for future needs.

Response from owner

We are delighted to hear you found us friendly, on time, clean and respectful. Thank you for choosing Fenwick Home Services!

March 16, 2026

May 21, 2026

MATTHEW WAY

The technician was very knowledgeable and knew exactly what the problem was and the solution! Very impressive individual.

Response from owner

We are pleased to hear our technician's knowledge impressed you. Thank you for recognizing their expertise and problem-solving skills, Matthew!

May 21, 2026

May 18, 2026

Michael T

Highly recommend. I’ve used Fenwick for multiple plumbing issues at various properties over the last year. Pricing has always been fair and service is top-notch. They’ve become my go to plumbers, I don’t even bother shopping around anymore. As a homeowner and property manager, one of the things they do that I really appreciate is their technicians take the time to show me (I’m very much not a plumber!) what they’re doing and teach me a little bit about what’s happening behind my walls. Shoutout to Dale who’s been on a few service calls for me now and is always great to work with.

Response from owner

Your positive experience means everything to us. Thank you for trusting us with multiple properties and highlighting Dale's exceptional service.

May 18, 2026

May 16, 2026

Carolynn Walker

Replace gasket and flange on toilet.He was good about showing each part that needed to be replace and if was additional amount he wold asked for permission .

Response from owner

Thank you for sharing your experience with us. We appreciate your feedback.

May 18, 2026

May 14, 2026

Maria Harvey

Kodie did a fantastic job installing our hot water heater. He was friendly, efficient and patient. He explained our options and the process in detail and was able to answer all questions. Pricing was transparent. Kodie is an asset to your team. Thanks guys.

Response from owner

Thank you for taking the time to share your experience with Kodie's hot water heater installation. We're glad his expertise and transparency exceeded your expectations.

May 15, 2026

May 14, 2026

Henry Wilkins

The technician was outstanding. He spotted the problem right away. He also recommended some services that I can do later on to extend the service of my water heater.

Response from owner

We greatly appreciate your feedback about our outstanding technician who quickly spotted the problem and provided helpful recommendations.

May 15, 2026

May 10, 2026

ryan goltry

Very professional, quick service, Ben was the plumber and did a great job. Much appreciated.

Response from owner

Thank you for taking the time to share your experience. We appreciate your kind words about Ben's professional service.

May 11, 2026

May 8, 2026

Juan Celis

I had a disposal replaced this morning. Dale was at my house on time and conducted himself in a very professional way. He was quick, efficient and respected out place. I would recommend Fenwick for all your plumbing needs.

Response from owner

Thank you for recommending Dale and our professional service. We appreciate your trust in Fenwick for plumbing needs.

May 11, 2026

May 8, 2026

Richard Hadden

Justin always does such a thorough and professional job!

Response from owner

We are ecstatic to hear Justin's thorough and professional work made such a positive impression!

May 11, 2026

May 7, 2026

Steve Jackson

This was my first time replacing a water heater. Cody was profesional and knowledgeable. He explained the options and equipment available. After installation he answered all my questions about maintenance and warranty. Highly recommend this company.

Response from owner

We are glad to hear Cody provided professional service for your water heater replacement. Thank you for recommending us, Steve!

May 7, 2026

May 6, 2026

Donneria Kaymore

I am sooo pleased with Fenwick Plumbing, HVAC, AND NOW Electrical Services, especially pecially Elmer, and Appleby. They was very professional, informative, and great at what he does. He came out to fix an emergency and I was able to rest knowing my HVAC AND ELECTRICAL issues was taken care of. Thank you Fenwick Family for such a great experince!!! I had another amazing experience with Fenwick!! James was very thorough and extremely efficient. Very kind and understanding of my situation.

Response from owner

We are thrilled to hear about your excellent experience with Elmer, Appleby, and James. Thank you for trusting our plumbing, HVAC, and electrical services!

September 19, 2023

May 6, 2026

Flossie Rozefort

Solved the problem, very professional 👏 👌

Response from owner

We are delighted to hear we solved the problem professionally! Thank you for recognizing our team's expertise.

July 7, 2025

May 5, 2026

Duraid Ali

On time, outstanding, professional services

Response from owner

We are utterly delighted to hear that you found our services outstanding. Thank you for choosing Fenwick Home Services!

January 10, 2024

May 5, 2026

Joe Golon

Mike was awesome ! Very efficient and professional.

Response from owner

Thank you for sharing your feedback about Mike's efficient and professional service!

May 6, 2026

May 5, 2026

J. Thomas Son

Our technician, Justin, was excellent! He fully explained the issues involved in the needed replacement of my very old water heater, gave me a reliable and reasonable estimate for the work, and then got busy and completed the job even sooner than I expected. He was also able to talk me through a possible installation of a water treatment system when I asked about that and could answer my questions about possible financing. I couldn't be happier!

Response from owner

We genuinely admire your positive feedback! Thank you for sharing your experience with Justin at Fenwick Home Services.

July 23, 2024

May 4, 2026

Robert Glenn San Socie

On time. Polite. Professional. Will be calling again if I need plumbing services. Thanks !

Response from owner

We are honored to hear you found our team professional and punctual. Thank you for trusting Fenwick Home Services!

October 10, 2024

May 2, 2026

tricia eger

Dylan was excellent. Very knowledgeable, organized and cleaned up everything afterwards.

Response from owner

Your positive feedback is greatly appreciated. We're glad to hear that Patrick provided excellent service for you. Thank you for sharing your experience with Fenwick Home Services.

June 11, 2024

May 2, 2026

Joshua Rivera

Fadi was excellent, he was very knowledgeable, and explained everything.

Response from owner

We're honored to hear that Fadi was excellent and very knowledgeable. Thank you for sharing your experience with us, Joshua.

May 4, 2026

April 30, 2026

Teofila Fredrickson

Christian Sharp is a excellent technician and very knowledgeable. Thank you for sending a excellent technician

Response from owner

We're delighted to hear that Christian Sharp provided excellent service. Thank you for sharing your experience with Fenwick Home Services.

April 30, 2026

April 29, 2026

Jon-Michael Barquin

Great work by Michael on the water heater

Response from owner

We are grateful for your feedback! Michael takes pride in quality water heater work. Thanks for trusting Fenwick Home Services!

April 29, 2026

April 29, 2026

John Haugen

Jesse was terrific. He was punctual, professional, friendly, and it was clear he really knows his trade. I highly recommend Fenwick because of people like Jesse.

Response from owner

We are excited to hear Jesse provided punctual, professional service. Thank you for recognizing his expertise and recommending Fenwick Home Services.

October 31, 2024

April 27, 2026

Samuel Spencer

Had a new hvac system installed. Everyone was informative, polite, and professional, from the estimator to the installation crew. Definitely recommend, and will use again.

Response from owner

We are glad to hear you had a positive experience with our HVAC installation team. Thank you for recommending us, Samuel!

April 27, 2026

April 27, 2026

Scott Beacham

Friendly and knowledgeable tech, Raphael, quick resolution and he provided broad picture of my situation

Response from owner

Thank you for your review, Scott. We are excited to hear about your positive experience with Raphael at Fenwick Home Services.

April 27, 2026

April 23, 2026

Leonore Gualano

Excellent service. Nice people....smart.

Response from owner

Thank you for your review. We're glad to hear you had an excellent experience with Fenwick Home Services.

May 9, 2025

April 23, 2026

Andrew Zerbinopoulos

I’m very pleased with the service I received. My plumbing technician, Fadi, was knowledgeable, professional, and friendly. He worked efficiently, arrived on schedule, and left my home as clean is it was before his work. I will use Fenwick again the next time I need plumbing services.

Response from owner

We are thrilled to hear about your positive experience with Fadi! Thank you for choosing Fenwick Home Services.

April 24, 2026

April 23, 2026

R Carousel

Very knowledgeable, competent staff explained what was going on and options. Cleaned up after completing work.

Response from owner

Thank you for taking the time to share your experience with our knowledgeable staff and thorough cleanup work.

April 24, 2026

April 22, 2026

Lauren B.

Justin was fantastic. He was up front and did a great job communicating the process of my electrical issue. Very personable and respected his recommendations.

Response from owner

We are overjoyed to hear Justin communicated well and provided great recommendations for your electrical issue.

April 23, 2026

April 22, 2026

Joshua Andrade

Fast. Courteous. Professional.

Response from owner

We deeply appreciate your kind words about our fast, courteous, and professional service. Thank you for choosing Fenwick Home Services.

April 23, 2026

April 21, 2026

Linda Carpenter

Fenwick has been servicing my homes for 25+ years. The techs are prompt, knowledgeable and professional. I would not use anyone else and highly recommend!

Response from owner

Thank you, Linda, for your kind words and continued trust in Fenwick Home Services. We greatly appreciate your loyalty over the past 25+ years. Our team is dedicated to providing prompt, knowledgeable, and professional service to all our customers. We are grateful for your recommendation and look forward to serving you for many more years to come.

January 31, 2024

April 20, 2026

BillTaylor ChuckAdam

Technician was professional and extremely knowledgeable. I highly recommend Fenwick Services. My particular technician (Justin) explained everything clearly and was informative throughout the process.

Response from owner

Thank you for sharing your feedback about Justin's professional and knowledgeable service. We appreciate your recommendation of Fenwick Services.

September 8, 2023

April 18, 2026

Alan Walker

They had someone at our house within 2 hours to fix a major drain clog thst was backing up both bathrooms. Rafael was very professional and went above and beyond to communicate and educate us on the problem and plan to fix it. Gave some great advice on how to prevent it in future and diagnosed the issue beyond the original clean out to find another related issue and had everything working great before he left. Highly recommend!

Response from owner

We're thrilled to hear about your positive experience with Rafael from Fenwick Home Services. Thank you for sharing your feedback!

April 20, 2026