All reviews

Beverly Haight

(Wesley Atkins) was very Professional. Better not have He explained exactly what was happening and why and showed me a picture of the problem. I would highly recommend.

Rich Gofredo

Wesley did an excellent job, also was very good at explaining the work he did. I was very pleased and impressed.

Sheila Hall-Onley

The technician, Reggie, was very knowledgeable and courteous, during this maintenance visit. Fenwick Home Services answers service calls within a timely manner, and answers all questions that arise.

Kyle Kashuck

Rafael was fantastic. He was thorough, professional, and kind. He did excellent work and made the whole experience easy and enjoyable.

Scottlyn Smith

Our Fenwick technician was William Shifflett and he was great. On time, honest, patient and professional. I would definitely recommend this company and Yes, we will be calling them back when we need them. Thanks William

Phil Duke

He did not clean AC drain or use coil cleaner on coils.and said I could not use my Golden service Certificate $100.00

Noelle Franco

Henry and his colleague were prompt, professional and did a great job with our very long list of repairs! Henry even came back the next morning to address a few questions and concerns. Highly recommend their services!

Jess Miller

Steven was very educated and kept trying until the leak in my sink finally stopped leaking. Thanks for not giving up I am so much more in piece of mind, thank you again Steve 🙂

Caron Randle

My service was for installing a new tankless water heater. The two Mikes, Father and Son, were excellent. Prompt and competent. They, also, helped me in realizing that I had gas co. Issues and water softener problems. Big problems resolved, and much appreciated. Thanks to both of them.

T Maxx

Rodney was on time and got right to work. He checked everything out and provided a final review of our system.

David Moreno

Ben did a great job. Prompt, courteous, and knowledgeable. Wld definitely recommend and will request again!

Sharlene King

Excellent customer service, price and plumbing service!!! I'll definitely be keeping their number handy and refer them to my friends and family.

Vladimir Paje

This happened a year ago, but the feelings are still the same. We have since moved on to another local HVAC company. So, Fenwick, are you going to fix Waychoff's mess? On Oct 7, 2024, we had an appointment with Waychoff's to take a look at my HVAC system because the home was getting very humid, although the system was cooling the home. Jerald assessed that the blower motor was constantly on and needed to be replace. Fortunately the part was under warranty for the 3.5 year old Carrier unit that was installed by the original company Air McCall on Jan 2021. Unfortunately, the labor cost was $840, which was a rip off. When asked why the labor cost was so high, Jerald just played dumb and basically said "that's what the people in Pennsylvania just tell us". But after all, he's just a pawn in the whole corporate scam. My wife called the company and was asking for a breakdown on why the labor cost for 30-45 mins of labor was so high. A lot of vague answers with no clarity. And supposedly a service manager was suppose to call back, but we know that's not going to happen. Jerald also then started talking about how the blower motor under warranty was a $2800 part, which is also bogus. Like really? You can do better than that, Jerald. Needless to say, we hate that our original installer Air McCall was bought by some corporate machine and is now charging outrageous prices. Had it not been that we had family evacuating to our home that day because of Hurricane Milton, we would have spent the extra day or two looking for a much more competitive price. So, we're moving on from Waychoff's. Good riddance.

Dawn Gass

Matt came to do my scheduled maintenance for the year. He was excellent! Extremely knowledgeable and gave me some great advice on how to conserve energy in my home.

Donna Ford

Ryan was very professional and very helpful, I was so grateful for the things he did that he didn't really have to do, he answered all my questions, and very efficient, I would give him 10 stars if I could

Tamara Walker

Larry was professional, courteous and very personable. He was thorough and recommended services to improve my unit. I appreciate the service he provided.

Samantha G Harris (Hey You Sammyjo)

I had 3 different needs so I received 3 different contractors all were very respectful, kind and knowledgeable. I feel the jobs I needed would've been professionally installed. They even brought shoe covers so my floors weren't scratched. You don't see that often. However my budget wouldn't allow for all to be completed. I had HVAC, Plumbing and Electric and to me the electric is to be the first above all else. Mr J. V will be here for that and I'll give update. Ty Fenwick.

Carly Engel

They were quick and super knowledgable - fixed my issue in under 30 minutes.

Pam Kleber

Always a pleasure working with Waychoff's/Fenwick! Thank you for your professionalism and wonderful customer service. Wesley Atkins in Jacksonville did a great job today. We will continue to have our units inspected and serviced by this great team. Thank you!

Lynne Ellis

Jessie and his helper were amazing! They were quick, efficient and very clean. I would recommend them highly!

Mindy Young

Fast and courteous response. Tech went straight to work and was informative Bout what the situation was and what he would do. Good price. Would definitely use and recommend.

M.W. Gillis

Our service by Adam today was great. He was friendly, polite and professional. I would highly recommend him!

Shannon Goossen

Fast service set up !!! Jessie went over and above to help me Same day Water heater installed and in between took care of minor but pesky plumbing issues

Joanne Gaudette

Allen Barnett was very good. He was polite and professional. He explained and showed me what he was doing and made recommendations of things for me to do. In fact, I want Allen to be my HVAC service technician. I trust him. Thank you.

Mark Andrews

Rafael was outstanding, extremely professional and explained everything from start to finish, highly recommend.

Barbara Brichford

Avoid this company. They tried to charge me more than $800 plus the $89 fee just to replace a toilet handle and maybe a flapper. Anyone who knows basic plumbing knows that’s a $20–30 part and a quick, simple job. Their whole business seems built on showing up, pocketing the $89 “service fee,” and then quoting outrageous prices they know you’ll refuse. It’s a waste of time. Do yourself a favor: avoid this company.

michelle smithers

He was wonderful, very professional very understanding he didn't gouge me price wise I will definitely use them again if I have any other issues definitely five stars

Rhoderick Lavender

The technician Elmer was very professional, knowledgeable, courteous, informative, clean could not tell he was here. Very fast and friendly with an excellent price.

S Kelley

I had a great AC maintenance check today with David Jordan, Jacksonville, FL. He was very professional and considerate of my home as he worked. He answered all of my questions and explained the service that he did. Thank you to David and Fenwick for an awesome first experience with your company.

Monique Barton

Reggie was friendly, respectful, quick and effective. Glad they sent him!

Keith

Fast, friendly service by Justin. He explained our issues and worked till all problems were resolved.

Judy

We had 2 toilets which had the flush and fill valves replaced with parts we had already purchased. The tech verified we purchased the correct parts but a minor adjustment was still required. The tech was here about an hour. The cost was outrageously high and after three full business days we have stubbornly received an itemized receipt as promised.

Nicholas Farber

Excellent service. Respectful, highly knowledgeable, extremely courteous. Khan Carleton was just awesome. I definitely have a permanent plumber.

Hovey Clock

Had the pleasure of meeting Rodney (HVAC tech) today. Very knowledgeable and with a great personality to go along with it. Hands down a great tech and Waychoff’s is lucky to have someone like that on their team! Thank you for doing a great job!!!!

Carla Loher

Kevin was my tech. He was friendly and knowledgeable. He did not attempt to upsell me as some AC techs do. I mentioned my drain line and he went ahead and flushed it for me. I appreciated his manner and expertise.

Barbara McKinley

We were most impressed with the presentation prior to installation of our HVAC system. The actual installation and information about performance was equally impressive. The job was done well and the area was just as neat after completion as before they started

Benjamin Williams

Mr. Buster is a great technician. He came out we meet and greet. Talk about the problem. He understands We shake hands. And say i gotcha back. Case closes. Job well done 👏. Thanks man I appreciate that. Ben

Glenn Firth

Professional service with a smile 😃. Straight to the point, pipe blockage fixed promptly. Good follow up advice.

Jennifer McCormick

The technician, Christian, was very professional and polite and answered all my questions. Greatly appreciate this company and the outstanding service

Craig C

The technician came in for his quarterly maintenance… he did his inspection, changed the filter cleaned the Unit , flushed the drain, He kept his work area, clean, was inconspicuous… He didn’t try and up sell me, Did what he had to do and left. That is my expectations

brumelljr

My second time using this company in an emergency situation. I called late in the evening (spoke to an human) and told them what was the problem and they had a technician out first thing in the morning. The technician Fadi Atlyari was very professional. I initially thought the problem was worse than it was and he replaced the Delta shower valve and cartridge with Moen without having to gut out my shower.

Lyle Schreck

Dustin arrived at home in the estimated window we were given. He explained what needed to be done to install a EV charging station. Quoted the price to add this system and was approved to do so. Dustin immediately started working and completed the job in short order. We tested the system on the EV and it worked perfectly. Dustin is an asset to Fenwick and a pleasure to have him do a job. Thanks again for a job well done.

Larry Wray

Dylan was very professional and conscientious in providing my HVAC service. He was also very friendly and pleasant to be around. I trust him providing a very competent job.

Josh Papelbon

Feniwick will be the only name I call moving forward. I called them on a Tuesday morning and they were able to dispatch a technician out to my home within 45 minutes. Both technicians Patrick Lowe and Tino were absolutely amazing! They assessed the situation and resolved within 1 hour and we’re super friendly!

robert kita

Dylan was great ,pleasant explained the results of the tune up and inspection. He is a real asset to your company!

Jack Felts

Elmer was my technician to do a routine inspection for our A/C. He was very professional and detailed in explaining the service, finds and recommendations. Called and told me when he would be at the house and the company sent an email to tracking map on where he was to the house. Great communication and follow up on service afterwards. Highly recommended Fenwick Waychoff A/C Plumbing and Electrical for any services needed.

adam broos

My technician Ron was extremely knowledgeable, polite, and did a fantastic job taking care of my issue. It was clear that he wanted it done right and was not in a hurry just to finish. He went over and above in taking care of my issue! Highly recommend!

Christina Pafford

Needed to have our shower unclogged today. The technician was very courteous and had the clog fixed in no time.

Evelyn Eardley

This was my Second time to use Fenwick, and I feel very confident that it is a Great Choice. I called earlier this year for maintenance, and the service was outstanding! This time it was a second maintenance, and I was rewarded because of my first time - no cost for maintenance the next 2 times! Try them - the service men are courteous and knowledgeable and trustworthy!

Marcia Noon

Frank was great! Fixed our hot water heater quickly and price was very reasonable. While he was here he also fixed some additions plumbing issues that I had been putting off. Quick and efficient!