All reviews

Zachary Stalnaker

Michael Bowen did an amazing job! Super quick response, high quality professional pluming, and efficient! Also knowledgeable and made recommendations for their AC and electrical services (which I also need)! Overall 10/10👏🏽👏🏽👏🏽

Tony Kurtis

FENWICK DOES IT AGAIN! We got a note from the water company that we were losing 50 gallons an hour from somewhere. I called Fenwick, like I did last year from a leak in my master bath. Angel, the technician came out immediately. Super personable and professional guy. He found the problem very quickly with equipment that he was happy to share with us. He then explained in detail how he will fix it and what materials he will be using. Does it get any better than that? He was done from arrival to completion in about 2 hours and charged us a very good price. We are Fenwick customers for life!!! Thank you Angel!

Rhonda Price

Michael Bowen and Sean Reade did a great job! They listened to my concerns, diagnosed the issue, and answered all my questions. I appreciate the timeliness of resolving the issue and the helpful tips along the way. We have been looking for a plumbing company for years! Thanks so much for your help! 💫

Adam Formby

I needed service on a Sunday for a water leak in my bathroom. The Fenwick representatives arrived on time both of which were courteous and professional. The issue was resolved and thoroughly tested post repair. Great job and highly recommended! Thanks Alan and Dale!

Stephen Cacace

Just replaced our hot water heater. Rafael, the Fenwick company plumber, was efficient and knowledgable. Answered every question I had and left the job spotless when he finished. We are very satisfied.

Bar Wiegman

We had a new hot water heater and also added new lines and drain so our condo unit could have a washer and dryer. They worked through the different challenges working with the limited spaces for both projects. Foremost, the plumbers were very professional and courteous and kept us up to speed on progress, and whenever a decision was needed they gave us the different options to solve it. Will keep them in my contacts for future needs and to refer to others who need a plumber.

Kevin Glennon

We had a plumbing emergency around 5:15 PM and by 730 Christopher was at our house. He was very detailed about the quote, and about the work that was needed. We have a newborn in the house and he was very consider about letting us know when the work would get noisy. He did an excellent job and we will definitely be requesting him by name the next time we need Fenwick Plumbing.

Robert Brown

Christian was my technician and he did an outstanding job providing maintenance on my ac unit. He flushed the pipeline and cleaned the coils. He also installed the new air filter and condensate pan I purchase. He provided me with recommendations to preserving the unit.

Sushi Snob

Had an amazing experience with Jesse and Fenwick Home Services yesterday. Woke up to my water softener and filter leaking in my garage. Jesse and his partner were able to come out that same day to take a look at it. They did a wonderful job of walking me through what was happening and how best to fix the problem. I really appreciated him answering all my questions and explaining how the new system worked. His friendly demeanor made the entire process enjoyable, and it was clear that he genuinely cared about getting the job done right. This is only my second time using Fenwick, and I can tell you that it won't be the last!

Derek Lai

Michael Bowen came and installed two new sensors for our water heater. He was very knowledgeable and did a great job! He was able to make recommendations and answered all of our questions! Thanks Michael!!

Sharon Stuehringer

Cody did an excellent job! He showed me all that he was doing and he was very neat and cleaned up his work area. He also hauled off the old water softener. I appreciate everything he did and he certainly deserves 5 stars! If not more!

Paul Fadil

The plumber from Fenwick found what was wrong with my heater, it was plugged out. He plugged it back in. Took him about a minute. He was great. Then I got a $232 bill. Even the plumber apologized to me for the price and said he was just doing what he was told (all controlled by his Ipad). Upon Calling Fenwick I got a supervisor (Todd - I believe) who told me the plumber did not do a 3-5 minute stop, because I paid for the gas for the truck to come out, I also paid for their honesty, I paid for their reputation, and the knowledge of a licensed plumber who realized that the heater was not plugged in. Again, even the plumber who came out, who was wonderful, apologized to me for the pricing as there was nothing he could do. He even said that they have fought this pricing method because many of the plumbers who work for Fenwick found it unfair. Having the supervisor justify a $232 bill and only try to reduce it when he realized I wasn't an idiot, was more insulting than the bill itself. I guess we have to pay for honesty now. It's no longer just expected. I guess gas must have also increased tremendously since I last checked. This is gouging. Plain and simple. I am appalled that this is their business practice.

Deborah Tomberlin

Great work by Jesse and Zack. Jesse explained everything to us and gave us options and did his best to work with us. ( We had to replace our HVAC just last week! ) We are so pleased we went with Fenwick because of him. We will probably replace our water treatment system with Fenwick ( Jesse ) as well. Thank you so much!

Lori Joyce

We have been using Fenwick for the past six years. Their service has been nothing short of exceptional. Most recently, Justin one of their techs, came to our home to service our reverse osmosis water filter, water treatment system and hot water heater. He resolved one minor issue and serviced each of them for maintenance to ensure they are all running properly. Fenwick installed each of these over the past five years for us as well as servicing other plumbing issues.Justin was professional and exceptional. We highly recommend Fenwick.

Anthony J

Awesome service provided! These guys were very straightforward with what I needed and gave me vital information before making my purchase. They talked me through the entire process and I highly recommend this company! They even had the electrician come out to very everything they said before install and did everything in the same day!

Kyle Hulcher

We were having toilet issues, so we reached out to a plumber service. That plumber service felt like it was overpricing us. We decided then to reach out to Fenwick Home Services. When John Matthew Atnip showed up to our door, there was an immediate difference. Matthew was both charismatic and professional. He immediately ascertained the issue with our toilet and proceeded to thoroughly check the rest of our house’s plumbing. The pricing was fair and based on Matthew’s professionalism, we knew we were receiving excellent service. Next time we have a plumbing issue, we will not hesitate to reach out to Fenwick Home Services first.

Del Johnson

Fenwick installed my tankless water heater. I made an appointment for Fenwick Home Services to perform the annual service procedure - flushing the system. The technician (Justin) arrived promptly at 8:00a.m. The maintenance was completed quickly. Justin is very polite and competent.

Sissy Signorile

We had a clogged kitchen drain. Called Fenwich and made an appointment. We were already considering replacing our disposal so this seemed like a good time to discuss the possibility. James was our Technician and arrived a just slightly over 2 hours later. (Which was in the early part of the 2 hour window they promised.) They also sent a text with his name and picture before he arrived. James came in, asked a few questions, assessed the clogged issue and we decided to go ahead with a new disposal. He immediately got to work and was finished in less than an hour. We couldn't be more happy with our experience and would highly recommend Fenwick and James for any plumbing needs. It couldn't have been a better experience.

Katherine Johnson

Jesse did a great job with our water heater replacement. Everything was as promised and he made sure to explain everything from warranty to instructions for making adjustments and future service. No surprises on pricing either. Highly recommend,

C Singstock

I had 4 water heater installation estimates with 4 different companies and Fenwick price was several hundred dollars less and included everything. They did not pressure me and when I chose them to do the installation. They came the next day and were prompt. The technician, Andrew, was professional, efficient and experienced. Highly recommend for water heater installation...haven't used their other services.

Carl Goforth

Our technician, Patrick Lowe, was incredible! He was thoughtful, courteous and explained everything about the work order in detail. We are very appreciative for his personal touch and extraordinary service!!! Thank you, Fenwick Home Services! C Goforth

Jerry Overton

Technician was on time and completed work as soon as he could locate plumbing parts to do the job. We reviewed the needed parts to fix the toilet flush and fill systems. Based on our discussion, he quoted an estimate of approximately $300 to do the job and I approve to go ahead. After he finished the job, I was presented with a bill for $544 less credits for Sr and repair special. Net amount due was $430 which is over 40% more than his quote. I wouldn’t use this company again based on my experience.

Amanda M. Burkhart

Would 100% recommend Fenwick Home Services. We've used them many times for plumbing needs, and we just used them again for an emergency plumbing issue today. They came quickly, had excellent communication and were able to fix the problem accurately and efficiently. We can't say enough kind words about our plumber Michael Bowen. He is so kind and really knows his stuff! Michael is the main reason we use Fenwick - you will not be disappointed if you request him for any of your plumbing needs. Both the company and Michael are very honest and trustworthy - you can count on them for quality work and to always do the right thing.

Marie Malone

We had a broken pipe from our well to the barn. Fenwick had a technician out to us within the hour. Professional, thorough and just a pleasant guy. We were up and running in no time. We definitely recommend Fenwick Plumbing!

Ingrid Beach

We had an Awesome experience!! Our water heater started leaking unexpectedly. When we called Fenwick, we did not expect to have someone out to our house within 1 hour of our call. We were pleasantly surprised. The called was placed to Fenwick around 3:15 and by 7 pm that same day we had a brand new updated water heater. When they say they will have your water heater replaced the same day, they meant it. The individual that took our call and our Tech was very professional and understood our needs. I will definitely utilize them in the future. Thanks Fenwick!!!

Troy H

Once again, the best service. Worst possible timing for an outdoor hose bib to break and lose house water just a day before a hurricane. They were here in a few hours, completely resolved the issue and Justin provides the most amazing service once again. Highly recommend.

J J

I just had someone come out to do a so called tune-up maintenance service on my system recently. I just took a look at my air filter and noticed how filthy it was. How is it that I just had a so called tune up service but my filter looks like it’s been ran thru the dirt. I purchased the buy one get one free but after noticing this you can keep that next inspection. I don’t want fenwick anywhere near my system ever again. You guys are officially FiRED forever! Sincerely, Disappointed Customer!!!

Carolyn Bell

Thank you to Crystal for ensuring that a technician was able to service my sister's A/C on late Friday afternoon on 10/4. Also, I would like to thank Dillon for his kindness, respect and taking the time to explain to me the issues with the A/C. I would also like to thank him for documenting not only the service he provided, but recommendations so that it could be relayed and available to my sister for future reference. I noticed on the service truck the company is BBB accredited, and I must say that I feel it is well deserved. I highly recommend this company. Many thanks!!!

Ed Johnson

From Holly the salesperson to the technicians who showed up to install my unit. My entire experience with Fenwick was excellent.

Erica Cammareri

Post install update: Unfortunately, I need to update my previous positive review. Shortly after the initial installation of my AC, I experienced severe flooding in my home. After tearing down walls and floors to investigate, it became clear that the AC installation was the cause of the flooding. Despite numerous attempts to contact the company, I have been met with silence and a lack of accountability. The flooding wasn’t the only issue. I also had to call them because the insulation in the AC closet fell down, proving the unit was not secured properly during installation. To make matters worse, after just finishing my last payment for the AC unit (3 months) I’ve now been hit with unexpected costs to replace cabinetry in my kitchen, floors throughout my entire entry, which has been unusable for three months due to the damage. I am now financially upside down from these repairs, Fenwick has not answered my calls to management nor have they reached out or offered any assistance or resolution. While a service person (Christian) was eventually sent by Jesse a manager of sorts sent him, it was far too late, and no support has been provided to address the significant financial burden and stress this situation has caused. I strongly urge the Fenwick to take responsibility and reach out to resolve this matter. —————————- We first hired Fenwick to come for a tuneup to discover which we were not surprised that we are in need of a replacement AC unit which Christian immediately was able to find Tony to stop by the end of his route and give us support which I can say is very fair. A new unit is an investment and with really great service. Both of them made me feel very comfortable and I look forward to working with them again in the future to install a new system .

Ellis Manucy

I called at 8 this morning with a leaking water heater and Mike Bowen was here by 8:30. By 10:30 everything was fixed, dry and back to normal. Service was professional and courteous. I can’t imagine how it could have gone better. Photos are before and after.

Patricia Falaney

Patrick is awesome! Worked on 4 small plumbing needs for us yesterday. I want him every time I call Fenwick!!! Look at the new faucet:)

Brian Smith

Cannot thank Rafael enough for all the time and effort he put into ensuring that the system was installed properly and tested. He went above and beyond!

Karen Payne

Michael Bowen is awesome! He replaced my nearly 20 year old hot water heater. Very friendly and professional. Had not used Fenwick before but will again. Thank you! Karen Payne

Mike Novy

The Fenwick technicians changed out my air conditioning unit on a Sunday. They were professional and courteous, and respected my property. Also not to forget Holly Wiegmann our comfort consultant was very knowledgeable and went over our options in detail. Thank You!!!!!

Drew Haas

We called Fenwick on Sunday morning and Dayngel showed up within 30 minutes after scheduling the service. He diagnosed and fixed the problem with our plumbing in less than an hour. Fenwick earned a new customer after this impressive performance.

Brenda Haas

I called Fenwick for a nin-emergency situation and thought for sure they wouldn't be able to make it out until the next afternoon earliest. Not only did our tech, Ron Ayers show up same day, he was earlier than expected! He did a great job and helped us to understand what caused the problem so we would know how to try to avoid it happening again.

Sharla Valeski

Great team Matt, Gage and Sean performed outstandingly well on a complicated rerouting of hot/cold water line on a 1940shome with outdated galvanized pipes. This job included faucet replacements and extra work to bring everything up to code. They cleaned up each day for renters who never went without water at night. The sales associate gave me a clear synopsis of what to expect so Fenwick will be my go-to for future plumbing repairs. Thank you!

todd blanchard

Fenwick Services is the way to go for your plumbing needs. Frank and Caleb were the utmost representation of being professional and personable. They carefully analyzed the project before getting started and then executed it to my utmost satisfaction. These guys did not disappoint and you will want them for your plumbing and gas needs. My outdoor kitchen is ready to go. Ty again Fenwick Services. A+++ service. Highly recommend !!!!

Chris Rollo

Justin was great. On time, knowledgeable, professional and polite. Recognized that the existing setup wasn't ideal and offered to provide a better option without me making a request. He completed the work within the window provided. Will definitely use Fenwick again.

Josh

I had a great experience with Fenwick. I had a plumbing emergency on a Sunday and they sent a tech promptly. Dayngel was great and was able to replace a stud in one of my sinks in 5 minutes to stop the water from coming in. It was a great relief and I highly recommend Fenwick for emergency plumbing needs.

Joel Schell

Needed a new Water Heater. Frank came out and presented all our options. He was very professional and installed our new water heater efficiently and left the space as if he wasn't even here. Very pleased with the same day service.

Natalie Urquhart

Highly recommend Fenwick. Our AC compressor went out and we required a whole new system. They were able to come out same day give us an estimate and replace next day within 5 hours. They even matched a quote I received previously and did more work than the other company stated they would. Cannot recommend Fenwick enough!

Earle T.

My hot water heater went out and I called Fenwick about 2 pm. They had a service tech (Patrick)/at my house within an hour. He assessed the problem and said I needed to replace the heater, and gave me a quote. Patrick was able to get the heater replaced in a few hours. We are very pleased with the service. Fenwick is fast, efficient, professional, and the price is fair. We have relied on Fenwick before and will continue to do so.

Lisa Milligan

Scheduled an appointment online through the website and was provided with a time and day for the following day. Services provided were top-notch, professional, courteous, and clean and the service needed was anything but clean. I was very impressed. Cristopher was my technician arrived as promised within the hour of communication from the Fenwick office, I’ll call them again if ever needed

John Freda

Online scheduling of appointment was convenient and simple. They followed up with a confirmation text and additional questions about the issue, to make sure the technician was prepared. Technician emailed and texted me prior to arrival and was prompt to the scheduled arrival. Cody, the technician was tidy, had everything he needed to examine equipment, determined the faulty part, and quickly gave an estimate for repair. Cody replaced faulty part, had my equipment back in working order and made sure my home was back up and running correctly. Cody did a great job, was very professional, and skilled at his work. I would highly recommend Fenwick and Cody.

Richard Hinger

Extremely happy with the repair. Andrew was timely, efficient and polite. Couldn't be better. Because of him, Fenwick is my plumber and I can recommend your services to all in need of a plumber

Pamela Wilson

Christopher was awesome! Responding to our emergency call, he was extremely efficient, knowledgeable, and accommodating. He made the necessary repair, and checked related parts to make sure everything was functioning correctly. Extraordinarily personable and professional, he also gave us estimates for repairs we know are coming, and we will absolutely be requesting him again!

Ryan Mon

Superb service! First time using them and the technician (Dylan Smith) walked me through everything that went wrong and how to prevent it in the future. The warranty plan was also great value. Would recommend and I’ll be using them for future maintenance too.

Luis Irizarry

Bravo Zulu to Fenwick Services and Dayngel Fernandez, I had a plumbing emergency Fenwick was able to get me a plumber super fast. Dayngel Fernandez arrived at my house did a detailed inspection and went over all the steps to resolve my issue. He was able to fix it quickly and efficiently. He assured that everything was working before he left. Outstanding job and clean work site!! I’ll definitely recommend Fenwick and Dayngel Fernandez they are SPOT ON! Bravo Zulu to the whole team! Thank you!!